INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - [email protected] - 09 05 04 205 12
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General Trouble Shooting:
Problem Cause
Solution
The power cord is not connected
correctly
Check the power cord
connection
The wall outlet may be faulty
Please contact your local
qualified electrician
The UPS output may short-circuit
or overload
1. Disconnect all loads and
ensure nothing is lodged in
output receptacles
2. Ensure loads are not
detective or shorted
internally
The UPS does
not come on
when power
switch is pressed
Internal fuse may be blown
Please contact your local
dealer
Power is available on one output
receptacle
Check the output fuse
UPS does not
provide power to
the load
No output from any output
receptacle
1. Check the connected cable
2. Ensure the load does not
exceed the maximum UPS
rating
Battery has
reduced backup
time
Battery is not charged
Battery may no longer hold a full
charge due to its age.
Re-charge the battery for at
least 24 hours
1. Recharge the battery for at
least 8 hours
2. Replace Battery
The UPS fault
LED comes on
The UPS fails
Save your work and turn off
the equipment. Please contact
your local dealer
The UPS may be over-loaded
Check the load status
Connected
equipment’s lose
power while
connected to the
UPS
The UPS may have failed
Please contact your local
dealer
The UPS is
beeping
continuously
The UPS is in fault mode
Check the audible alarms
condition table
The button does
not work
1. The UPS is in energy saving
mode
2. The button is broken
1. Wait for a while and try
again
2. Please contact your local
dealer
