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Causes Solutions
Messages Descriptions Solutions
When the test result is higher
than 600mg/dL, the screen will
show the "Hi" mark. This
indicates that the value of
your blood glucose is too high.
Retest with new test strip. If "Hi"
mark appears again, please
call your doctor or healthcare
professional immediately.
When the test result is lower
than 20mg/dL, the screen will
show the "Lo" mark. This
indicates that the value of
your blood glucose is too low.
Retest with new test strip. If "Lo"
mark appears again, please
call your doctor or healthcare
professional immediately.
Troubleshooting
The meter does
not work after
the blood is
applied.
l
Make sure that the test strip is inserted into the test strip
port completely.
l
See if the test strip is covered in debris or lint.
l
Make sure the blood is applied to the test strip correctly.
l
Make sure the test strip is inserted correctly and repeat
the test.
The test result is
abnormal.
l
See if the test strip is covered in debris or lint. Also make
sure the test strip has not been out of its container for any
extended period of time.
l
Make sure the test strip has not been used before.
l
Verify the expiration date on the test strip vial.
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