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LightCast User Guide
LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS
OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF DATA; OR ANY
INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIP-
MENT AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA
STORED IN OR USED WITH THE INFOCUS PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF
DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY
CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS. INFO-
CUS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT UNDER THIS WARRANTY
OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA.
Limitation on Bringing Action: No action, regardless of form, arising out of the agreement to purchase the Product may be
brought by purchaser more than one year after the cause of action has accrued. Governing Law: Any action, regardless of
form, arising out of the agreement to purchase the Product is governed by the laws of the State of Oregon, U.S.A. Manda-
tory Arbitration – Any action, regardless of form, arising out of the agreement to purchase the Product is subject to mandatory
arbitration.
ADDITIONAL RIGHTS.
FOR CUSTOMERS, WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULA-
TIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CON-
FERRED BY THIS WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES PROVIDED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS. THIS WARRANTY DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY RIGHTS
OF CONSUMERS ARISING OUT OF NONCONFORMITY WITH A SALES CONTRACT. SOME COUNTRIES, STATES AND
PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATIONS OR EX-
CLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY, STATE OR PROVINCE. INFOCUS, THE WARRANTOR
UNDER THIS LIMITED WARRANTY, IS IDENTIFIED AT THE END OF THIS DOCUMENT.
EXTENDED WARRANTIES.
InFocus extended product warranties are available for an additional charge. For further infor-
mation on InFocus extended product warranties, please contact InFocus or your product reseller.
OBTAINING WARRANTY SERVICE.
Please access and review the online help resources located at www.infocus.com/sup-
port before seeking warranty service. If the product is still not functioning properly after making use of these resources, please
contact InFocus Technical Support or, if applicable, an ASP using the information provided below. When contacting InFocus
via telephone, other charges may apply depending on your location. When calling, InFocus Technical Support or an ASP will
help determine whether your product requires service and, if it does, will inform you how InFocus will provide it. You must as-
sist in diagnosing issues with your product and follow InFocus’s warranty processes. InFocus may restrict service to the coun-
try where InFocus or its Authorized Distributors originally sold the hardware product. InFocus will provide warranty service
either (i) at an ASP location, where service is performed at the location, or the ASP may send the product to an InFocus repair
service location for service, (ii) by sending you prepaid way bills (and if you no longer have the original packaging, InFocus
may send you packaging material at your cost) to enable you to ship the product to an InFocus repair service location, or (iii)
by sending you customer-installable new or refurbished replacement parts to enable you to conduct Customer Self Repair, or
(iv) by exchanging the product for a new or refurbished replacement.
Customer Self Repair
InFocus products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater
flexibility in performing defective parts replacement. If during the diagnosis period, InFocus identifies that the repair can be
accomplished by the use of a CSR part, InFocus will ship that part directly to you for replacement. There are two categories of
CSR parts:
•
Parts for which customer self repair is mandatory. If you request InFocus to replace these parts, you will be charged for
the travel and labor costs of this service.
•
Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you
require that InFocus replace them for you, this may be done at no additional charge under the type of warranty service
designated for your product.
Based on availability and where geography permits, InFocus will attempt to ship CSR parts out the next business day. Cus-
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