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37

Troubleshooting

The STACK 

menu cannot 

function.

The projector settings are not set up for a 
Smart Stack.

  

Check these Main and Sub projector settings:

- POWER SAVING MODE in SETUP menu: 

ENABLE 

- COMMUNICATION TYPE under 

COMMUNICATION in SERVICE menu: 

OFF 

- STACK LOCK in SECURITY menu: OFF

7

The projector 

does not respond 

to the remote 

control.

The remote control is pointed at the Sub 
projector.

  

When operating in Smart Stack, only the Main 

projector can receive remote control signals.  

Therefore, point the remote control at the 

Main projector.  

6

The images 

are either out 

of focus or not 

superimposed 

correctly.

The two images are not superimposed 
correctly.

 

Adjust the 

ZOOM

 ring, 

VERTICAL

 and 

HORIZONTAL

 adjusters, and the 

FOCUS

 

ring to superimpose the images.  

If necessary, adjust CORNER CORRECTION 

and KEYSTONE as well.  

8

15

The projector 

images will not 

superimpose 

properly despite 

making fine 

adjustments.

There are some adjustment differences in 
the two images.

 

Try resolving the problem with the following 

steps:

- Press the remote button's AUTO IMAGE 

button on or use AUTO IMAGE on both 

projectors.

24 

  

in

 User’s 

      Manual

- Adjust HORIZONTAL POSITION and 

VERTICAL POSITION on both projectors.

38 

 

 in 

User’s 

      Manual

  

- Check the RESOLUTION setting in the 

INPUT menu of both projectors, and 

make certain that both the Main and Sub 

projector's settings match.

42 

 

 in 

User’s 

      Manual

 

Situation

Description

Page Reference

7. Troubleshooting

 (continued)

Содержание IN5122

Страница 1: ...leitung Guía de apilamiento instantáneo Guida allo stack istantaneo Overlap Handleiding Guia de Empilhamento Instantâneo 㢅 㖖 閵넩麑ꌱ 걙몒 넭걙뫩뱭 Guide för stapling Руководство по мгновенному стеку Regulatory models W60 W61 010 0762 00 DISPERINDAG No 0287 1 824 51 09 03 ...

Страница 2: ...This page left blank intentionally ...

Страница 3: ...o responsibility for any errors that may appear in this manual The reproduction transfer or copy of all or any part of this document is not permitted without express written consent Trademark acknowledgment All the trademarks in this manual are the properties of their respective owners Features This IN5122 IN5124 projector can be used with another IN5122 IN5124 projector to project an image on the...

Страница 4: ...users 15 For Simple Stack users 16 3 STACK menu settings 17 3 1 Displaying the STACK menu 17 3 2 Selecting Main Sub or off 18 3 3 Selecting lamp operation mode 19 3 4 Selecting lamp switching mode 21 3 5 Selecting the Sub input source 22 3 6 Saving Smart Stack settings 23 STACK menu 23 STACK menu dialogs 23 3 7 Important information for Smart Stack 24 4 Connecting cables 27 4 1 Connecting an RS232...

Страница 5: ...el of the upper projector are inserted securely into the corresponding pockets of the lower projector 11 When using two projectors in an Instant Stack application you can change the projection angle of the stacked projectors by adjusting the elevator feet of the lower projector 8 Prevent the stacked projectors from falling off or tipping over when adjusting the elevator feet A maximum of two proje...

Страница 6: ...s shift re adjust the images 9 12 15 The image positions may shift over time due to the tension and the weight of connecting cables Make sure not to impose any load on the projectors when arranging the cables If the volume level of the built in speakers is too high both projectors may resonate noise may occur and the image quality may deteriorate In this case check the volume setting on both proje...

Страница 7: ...the projectors in smoky humid or dusty places Do not place the projectors near humidifiers Humidifiers particularly ultrasonic humidifiers cause chlorine and minerals contained in tap water to be atomized These minerals can enter the projectors and cause image degradation and other problems WARNING Install the projectors where you can access the power outlet easily Do not subject the projectors to...

Страница 8: ...pose their images Smart Stack and Simple Stack Instant Stack includes the following two features When two projectors are connected via an RS232 cable with necessary settings performed on the projectors these two projectors will automatically operate in synchronization with each other according to the settings This is known as Smart Stack in this manual Both projectors can operate separately withou...

Страница 9: ...e setting on both projectors Lower the volume until the symptoms disappear or arrange the projectors side by side If the image positions are shifted re adjust 2 1 Smart Stack Preparation When using Smart Stack via an RS232 connection you must set up both projec tors according to the following settings Otherwise the Smart Stack menu will not be available POWER SAVING MODE in SETUP menu ENABLE User ...

Страница 10: ...near its center position Preparing the elevator feet When stacking both projectors minimize the length of the elevator feet using the elevator buttons on Projec tor A and B CAUTION Be careful when stacking both pro jectors The projector on top may slide off Deciding on the installation position Decide the position of Projector A and its projection angle Quick Start Guide Arrangement and Adjusting ...

Страница 11: ...S Do not adjust the ZOOM ring to its widest position otherwise Projector B s image may not superimpose well onto Projector A s image Adjusting Projector B s image position electronically does not increase its image size Use the ZOOM ring to adjust Projector B s image size slightly larger than Projector A s KEYSTONE cannot be operated when CORNER CORRECTION is in use To adjust the image using both ...

Страница 12: ...m the settings Press the button to save the settings 23 2 2 Installing the first projector Projector A Setting up Projector A continued 6 Use the buttons to highlight STACK MODE and press the button to display the STACK MODE dialog Highlight SUB pressing the buttons and press the button ...

Страница 13: ... Projector A s image If Projector A s elevator feet are used make sure the tilt angle for both projector is no greater than 12 degrees from level CAUTION Be careful when stacking both projectors the pro jector on top may slide off Connecting projectors To use Smart Stack connect an RS232 cross cable between the CONTROL ports of Projector A and Projector B 3 Rotate Projector B s elevator feet count...

Страница 14: ...ION is in use To reset both functions reset CORNER CORRECTION first Choose CEILING and REAR settings first if needed as they may affect the image position User s Manual SETUP menu 2 Reset the adjustment of KEYSTONE and CORNER CORRECTION on Pro jector B User s Manual BASIC MENU or SETUP menu 1 Turn on Projector B NOTE After turning on Projector B make sure Projector B s image is not significantly t...

Страница 15: ...ght STACK MODE and press the button to display the STACK MODE dialog Highlight MAIN with the buttons and press the button to return to the previous menu 7 Use the buttons to highlight LAMP MODE and press the button to display the LAMP MODE dialog Highlight DUAL with the buttons and press the button 2 3 Installing the second projector Projector B Setting up Projector B continued ...

Страница 16: ...wer right screen Main Projector B Sub Projector A 3 If you press the button the dialog closes and the Main Projector B menu will appear when MAIN is highlighted If you press the button the dialog closes and the menu will disappear NOTE If these dialogs do not display on screen check the RS232 connection 11 and the MAIN or SUB setting in the STACK MODE dialog 18 1 Press the MENU button on the remot...

Страница 17: ...n the same order as listed above in Step 1 NOTE Refer to NOTES for all users 16 For Smart Stack users 1 Press the MENU button on the remote control or the control panel on Main Projector B to display the MENU dialog Highlight MAIN with the buttons and press the button The Main Projector B menu will appear 2 Using the buttons on the remote control or the control panel on Main Projec tor B select CO...

Страница 18: ...both projectors Check the RESOLUTION setting in the INPUT menu of both projectors and make certain that both the Main and Sub projector settings match User s Manual INPUT menu 5 Using CORNER CORRECTION on Projector B adjust Projector B s image size and posi tion to superimpose onto the Projector A s image This is the recommended adjustment method 1 Roughly adjust the four corners in the following ...

Страница 19: ... skip this chapter If you do not need to change the settings made during the installation explained prior to this chapter go to 3 3 Selecting lamp operation mode 19 Read 3 7 Important information for Smart Stack carefully 24 NOTE Check that the following settings are made on both projectors Otherwise STACK menu on the projectors cannot be operated 7 POWER SAVING MODE in SETUP menu ENABLE User s Ma...

Страница 20: ...tor is set to MAIN and the other is set to SUB in the STACK MODE dialog To disable Smart Stack select OFF 1 Highlight STACK MODE in the STACK menu with the buttons then press the button to display the STACK MODE dialog 2 Use the buttons in the dialog to highlight MAIN SUB or OFF OFF Disables Smart Stack MAIN Sets the projector to Main that functions as a control tower SUB Sets the projector to Sub...

Страница 21: ...STONE menu is displayed When LAMP MODE is set to DUAL the following operating limitations will be in effect AUTO POWER and FREEZE functions on both projectors will be disabled The test patterns for CUSTOM of GAMMA and COLOR TEMPERATURE will not be displayed The projectors will take a slightly longer time to turn on This is not a malfunction Menu to select MAIN or SUB Menu on Main projector Menu to...

Страница 22: ...ctor will not turn on If PIN LOCK or TRANSITION DETECTOR on both projectors is set to ON User s Manual SECURITY menu both projectors will not turn on even if ALTERNATE is selected Enter the security code on both projectors and one of the projectors will turn on When Smart Stack is in use the POWER indicator on the projector control panel will operate differently than normal User s Manual Troublesh...

Страница 23: ...can turn on even if AUTO is selected 3 4 Selecting the lamp switching mode The following setting is necessary only when ALTERNATE is selected in the LAMP MODE dialog 19 Select the AUTO or NORMAL lamp switching mode when using ALTERNATE 1 Highlight ALTERNATE MODE in the STACK menu with the buttons then press the button to display the ALTERNATE MODE dialog 2 Use the buttons in the dialog to highligh...

Страница 24: ...ONITOR OUT DEFAULT setting on the Main projector is disabled when FIXED COMPUTER IN 1 is selected User s Manual SETUP menu If FIXED COMPUTER IN 1 is selected video signals can be input to the Main projector s COMPUTER IN1 or IN2 port Set the port for video signal input in the COMPUTER IN menu and set the video format in the VIDEO STANDARD menu Refer to Inputting image from Main to Sub 28 and Input...

Страница 25: ... YES key to save the setting and close the dialog The screen becomes black while the setting is being applied Please wait a few mo ments Press the button functions as a NO key to close the dialog without saving the setting STACK menu When you press the button functions as a RETURN key after making setting changes a confirmation dialog will appear Press the button functions as a YES key to save the...

Страница 26: ...nnect the cable to the Main projector instead of the Sub projector For simple PC mouse and keyboard functions connect both the Main and Sub projectors to your computer with USB cables User s Manual Using as a simple PC mouse and keyboard AUTO SOURCE is disabled when the projector is used in a Smart Stack Network communication and Web Control directly to the Sub projector cannot be used to turn on ...

Страница 27: ...ayed press the button to display a full dialog again The numbers 1 and 2 above the projector icons represent the Main and Sub projectors respectively Refer to the on screen messages as shown below and take the necessary actions to resolve the problem Example Cover Error The lamp cover is open Lamp Error The lamp will not light up Fan Error The cooling fan stopped functioning Temp Error The project...

Страница 28: ... PIN LOCK or TRANSITION DETECTOR security function set to ON the security code will need to be entered when turning on the projector In DUAL mode both projectors will turn on Enter the security code for the projector that is locked by the security function In ALTERNATE mode if the projector locked by the security function is due to turn on according to the ALTERNATE mode setting only that projecto...

Страница 29: ...imply think of Main as one projector and Sub as the other For details on the input port specifications refer to Connecting with your devices User s Manual Setting up and Connection to the ports RS232 Command and Control Manual NOTE If the RS232 cable connecting both projectors operating in Smart Stack is disconnected the projectors will exit Smart Stack and begin operating separately Smart Stack w...

Страница 30: ...onnect the image output device to one of the input ports on Main 4 2 Connecting signal cables There are two methods to input the image to the Sub projector 22 23 Input the image from the MONITOR OUT port on Main to Sub Input the image to Sub and Main separately Smart Stack NOTES COMPUTER IN1 and IN2 can be used as the input port for the Main projector in Smart Stack Do not use other ports for imag...

Страница 31: ... Before operating the Smart Stack menu verify that the Main projector is functioning 1 Press the remote control s MENU button 2 If the MENU dialog as shown on the right appears on the screen both projectors are operating in DUAL mode and the Main projector is operating Go to 5 4 Setting the menu 31 If the dialog does not appear LAMP MODE is set to ALTERNATE and one of the projectors is operating b...

Страница 32: ...jector with the least lamp usage is turned on Therefore the Main projector may not be turned on even if you restart the projectors Follow the procedures below to turn on the Main projector 1 Use the button to highlight STACK MODE and press the button to display the STACK MODE dialog 2 Use the button to highlight OFF and then press the button to save the change 23 3 Repeat the above procedures to d...

Страница 33: ...ION STACK The STACK menu will appear on screen User s Manual OPTION menu 3 Use the buttons to highlight SUB INPUT SOURCE and press the button to display the SUB INPUT SOURCE dialog 4 Use the buttons to highlight FIXED COMPUTER IN 1 and press the button to save the change 23 5 Press the SOURCE button on the remote control or the SOURCE button on the Main projector s control panel the MAIN INPUT SOU...

Страница 34: ... panel on the Main projector Use the buttons to open the COMPUTER IN dialog User s Manual INPUT menu 3 To input component signals to COMPUTER IN1 or IN2 set the port to AUTO Then use the buttons to highlight EXIT and press the button to save the change To input video signals to COMPUTER IN1 or IN2 set the port to VIDEO If it is necessary to select a video format use the buttons to highlight RETURN...

Страница 35: ...rol panel the MAIN INPUT SOURCE dialog is displayed on screen Use the buttons to highlight the port which is connected to the signal cable and press the button to save the change NOTES If FOLLOW MAIN UNIT is selected selecting an input source for either the Main or Sub projector will cause the other projector to the same source automatically If FOLLOW MAIN UNIT is selected LAN USB TYPE A and USB T...

Страница 36: ...s If you are using Simple Stack skip this chapter continued on next page This item can be scheduled using Web Control and be performed even if the projectors are in a Smart Stack 1 This item can be scheduled using Web Control even if the projectors Main projector limitations Functions LAMP MODE DUAL ALTERNATE DUAL ALTERNATE Power status Main ON ON OFF OFF Sub ON OFF ON OFF Power On Power Off Input...

Страница 37: ...to turning off the power and entering into standby mode according to the Smart Stack settings or by pressing the STANDBY ON button on the remote control or Main projector s control panel The projectors cannot be turned on by the Schedule function on the Sub projector Set it on the Main projector as needed When the Sub projector is turned off according to the ALTERNATE MODE setting the Schedule fun...

Страница 38: ...S232 cross cable between the Main and Sub projectors If the cable is not connected the Main projector cannot control the Sub projector 11 The Smart Stack menu settings are not working correctly Check the STACK menu settings on the Main and Sub projectors To use the Smart Stack feature one projector must be set to Main and the other projector must be set to Sub 18 Signal cables are not connected co...

Страница 39: ...o images are not superimposed correctly Adjust the ZOOM ring VERTICAL and HORIZONTAL adjusters and the FOCUS ring to superimpose the images If necessary adjust CORNER CORRECTION and KEYSTONE as well 8 15 The projector images will not superimpose properly despite making fine adjustments There are some adjustment differences in the two images Try resolving the problem with the following steps Press ...

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