Infinite Peripherals INFINEA TAB 4 Скачать руководство пользователя страница 25

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USER MANUAL |

TROUBLESHOOTING - RFID READING/WRITING

If you are having problems reading or writing RFID Tags/Cards refer to the
table below for possible causes.

Item

Problem

Possible Cause

RFID does not turn On.

* Infinea TAB 4 battery is too low.
* Infinea TAB 4 not turned on by software.
* Faulty RFID reader.

No RFID data returned during
reading.

* Unreadable RFID tag/card.
* Infinea TAB 4 battery is too low.
* Faulty RFID reader.
* Software decode incorrectly.

Partial RFID data returned
during reading.

* Unreadable RFID tag/card.
* Infinea TAB 4 battery is too low.
* Faulty RFID reader.
* Software decode incorrectly.

Unable to read certain RFID
Tag/Card.

* RFID type is not compatible.
* RFID type is not supported.

Содержание INFINEA TAB 4

Страница 1: ...INFINEA TAB 4 USER MANUAL INFINEA TAB 4 iPad 1D 2D SCANNER ...

Страница 2: ...2 0300 Fax 949 222 0375 Headquarters Main Warehouse Infinite Peripherals Inc 2312 Touhy Elk Grove Village IL 60004 Toll Free 800 278 7860 Office 847 818 1260 Fax 847 818 1287 Technical Support Infinite Peripherals Inc 1641 McGaw Avenue Irvine CA 92614 Toll Free 866 278 7860 Office 949 222 0300 Fax 949 222 0375 Email info ipcprint com ipcprint com ...

Страница 3: ...to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory iPad may affect wireless performance COMPATABILITY Made for iPad 4 iPad is a trademark of Apple Inc registered in the U S and other countries Lightning is a trademark of Apple Inc ...

Страница 4: ...4 10 Status and Operational Modes 11 Encryption Capable MSR 12 Feature 1D Barcode Scanning 13 Feature 2D Barcode Scanning 14 Feature Magnetic Stripe Reader 15 Feature RFID Cards 16 Syncing 17 Replacing Battery 18 Developing Applications 19 SRED Encrypted MSR Information 20 Troubleshooting Card Reading 21 Troubleshooting Barcode SCanning 22 Troubleshooting RFID Reading Writing 23 Federal Communicat...

Страница 5: ...echargeable Li ion Battery 1100 mAh Charging via USB or Charging Station Magnetic Card Reader 3 Track Head Swipe Speed Minimum of 1 97 in sec MTBF 1 million swipes Bidirectional reading capabilities Barcode Scanner Class II 1D 2D Imager Single Multi scan mode 1D MTBF 30K hours 2D MTBF 10K hours RFID MIFARE MINI MIFARE CLASSIC 1K MIFARE CLASSIC 4K MIFARE ULTRALIGHT ULTRALIGHT C ISO 14443 ISO 15693 ...

Страница 6: ...Code 128 GS1 Matrix 2 to 5 Code 11 2 of 5 industrial 2 of 5 interleaved Codebar MSI Plessey UK Plessey IATA ISBN ISMN ISSN S code Telepen RSS 14 RSS Limited RSS Expanded PDF417 microPDF417 Data Matrix QR code Aztec code Maxi code Micro QR code RFID Reader optional MIFARE MINI MIFARE CLASSIC 1K MIFARE CLASSIC 4K MIFARE ULTRALIGHT ULTRALIGHT C ISO 14443 ISO 15693 MIFARE PLUS 2K 4K DESFire card Bluet...

Страница 7: ...w Bulk Shipments may ship without cables and manuals in each box SOFTWARE SDK Because of the continually evolving SDK the latest SDK are not distributed on CD For the latest Infinea TAB 4 SDK s please visit our developer portal www ipcprint com developer Infinea TAB 4 USB charge Sync Cable ...

Страница 8: ...k should be fully charged before use to ensure long battery life Charging Battery Page 10 2 Install Software Barcode Scanning Card Reading requires software to be installed onto your iPad Software is not provided with Infinea TAB 4 Please contact your reseller or Infinite Peripherals for Third Party software solution options Developers should refer to the section in this manual on Developing Appli...

Страница 9: ...NEA TAB 4 1 Scan Button 2 Scan Button 3 Home Button 4 RFID Receiver Transmitter 5 Magnetic Stripe Reader 6 Docking Connectors 7 Barcode Scanner 8 Lightning Connector 9 USB Sync Charging Port 10 External RS Port 2 3 1 5 7 6 9 8 4 10 ...

Страница 10: ... USER MANUAL 8 ASSEMBLING YOUR INFINEA TAB 4 1 Align both the home button on iPad and Infinea TAB 4 as show below 2 Gently slide Infinea TAB 4 into position as show below 1 2 ...

Страница 11: ...left idling for an extended period the power is automatically turned off to preserve the charge in the internal battery pack Power On When the Infinea TAB 4 is in the off mode pressing the scan button momentarily turns on the unit and a single beep sounded and the Infinea TAB 4 is now ready for use Pressing the scan button a second time will activate the scanner as during normal barcode scanning 2...

Страница 12: ...y pack please use approved AC adaptors and USB to Mini USB cables only 1 Connect mini USB charger cable as shown below Warning When charging the iPad and Infinea TAB 4 at the same time only use the approved recommended 5 volt 2 1 amp dc adaptors Failure to do so may cause charging problems and potential damage to the Infinea TAB and or iPad When connecting the mini USB charging cable take care as ...

Страница 13: ...is may be charging active or online battery low conditions The following explains these conditions and LED indication LED STATUS 1 Slow flashing indicates that the device is off Fast flashing indicates that the device is on 2 Flashing Blinking indicating charging 3 Solid non flashing indicates battery fully charged 1 2 ...

Страница 14: ...ncryption capable magnetic stripe reader The MSR will function as an unencrypted MSR until an encryption key is injected into the MSR head A key must be injected by a designated Infinite Peripherals key injection facility Please speak to your account manager for more information ...

Страница 15: ...g on the barcode size Scanning 1D Barcodes To scan a 1D barcode first activate the scanner Then position the scan head as close to the barcode label as possible so that the scan line crosses both ends of the barcode as shown in the figure below Tips Slowly pull back the unit increasing the distance between the barcode and scan head until the scan line crosses both ends of the barcode and the barco...

Страница 16: ...the scanner Then position the scan head so that the light green rectangle is aimed at the barcode and the barcode is within the width of the red illumination box Slowly pull back the device which increases the distance between the barcode and scanner until the barcode has been read by the scanner Tips Depending on the size of the barcode being scanned you may need to slowly pull back the unit incr...

Страница 17: ...e tracks The magnetic read head faces outwards When placing the card into the reader the magnetic strip must be facing towards the iPad as shown in the figure below Tips When swiping the card through the reader keep the edge of the card flat on the inner base of the reader to ensure that the magnetic strip passes over the read head evenly Swipe the card with an even sliding motion in the direction...

Страница 18: ...ded with the Infinea TAB 4 The RFID receiver transmitter is located adjacent to the left scan button Place the RFID tag card over the receiver transmitter as shown in the figure below Keep the face of the tag card flat with the receiver transmitter as close as possible Tips Depending on the type of RFID tags cards being used it may be necessary for tags cards to make direct contact with the surfac...

Страница 19: ...ith iTunes through the Infinea TAB 4 while connected To sync iPad with iTunes through the Infinea TAB 4 follow the steps below 1 Connect the Infinea TAB 4 to a computer using a Mini USB cable as shown in the figure below 2 Wait for the iPad sync mode beep The Infinea TAB 4 should now pass through sync data Refer to the iTunes documentation for syncing your iPad ...

Страница 20: ...e consult your Infinite Peripheral representative or certified service center Warning Disassembling of the Infinea TAB 4 may impact your Infinea TAB 4 warranty Please consult your Infinite Peripheral representative before attempting to open the Infinea TAB 4 Attempting to disassemble a SRED encrypted Infinea TAB 4 device will render the unit unusable Please consult your Infinite Peripheral represe...

Страница 21: ... development of iOS applications designed to use the barcode scanning card reading Bluetooth and RFID capability of the Infinea TAB 4 For details on using the Infinea TAB 4 SDK please refer to the SDK s documentation The Infinea TAB 4 SDK can be downloaded from our Developer Portal For the latest Infinea TAB 4 SDK s please visit our developer portal http www ipcprint com developer ...

Страница 22: ...time caused by the magnetic read head security feature becoming disabled follow the recommendations below Do not allow the Infinea TAB 4 battery to fully discharge Do not attempt to remove battery from Infinea TAB 4 unit Always place the Infinea TAB 4 on charging station when not in use for extended periods The battery capacity and approximate time remaining before full discharge are shown in the ...

Страница 23: ...se 1 No card data returned during swiping Infinea TAB 4 not turned On Card inserted incorrectly Swipe method incorrect Faulty read head Unreadable magnetic strip Secured Head reader requires encrypted data decryption Secured Head in tamper detected mode 2 Partial card data returned during swiping Swipe method incorrect Faulty read head Unreadable magnetic strip ...

Страница 24: ...nreadable barcode Infinea TAB 4 battery is too low Faulty scan engine Software decode incorrectly 3 Partial barcode data returned during scanning Unreadable barcode Infinea TAB 4 battery is too low Faulty scan engine Software decode incorrectly 4 Unable to perform multi scanning Multi scan mode not enabled Software does not support multi scans 5 Unable to hear scanner beep Sound mode not enabled I...

Страница 25: ... Infinea TAB 4 not turned on by software Faulty RFID reader 2 No RFID data returned during reading Unreadable RFID tag card Infinea TAB 4 battery is too low Faulty RFID reader Software decode incorrectly 3 Partial RFID data returned during reading Unreadable RFID tag card Infinea TAB 4 battery is too low Faulty RFID reader Software decode incorrectly 4 Unable to read certain RFID Tag Card RFID typ...

Страница 26: ...se harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the...

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