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User Manual — Infinea mPOS Plus
Service the Infinea mPOS
No user-serviceable parts are available for the Infinea mPOS.
Please contact your Infinite Peripherals account representative or refer to our website,
https://ipcmobile.com/devices/
before attempting to open the unit.
Note:
Attempting to disassemble a SRED-encrypted unit renders it unusable and my impact your warranty.
SRED Information
Integrating the PCI PTS 5.x SRED certified Infinea mPOS into your solution requires proper maintenance. To ensure long and
trouble-free operation and to prevent the Infinea mPOS from entering Tamper Detect mode, be aware of:
•
Maintaining proper battery charge.
•
The shelf life from full charge to battery discharge may be several years, however it is important that battery levels be continually monitored because
once the battery power is depleted or the battery is removed, the security system erases all sensitive data, requiring reactivation of the unit.
•
Protect the unit from any potential physical damage such opening the unit, cutting, drilling, dropping or any similar type of action.
•
Use of approved chargers which supply sufficient charging current. Connecting an unapproved charger may lead to electrical damage and/or cause
security sensor malfunction.
To prevent downtime, if security is disabled:
•
Always place the Infinea mPOS on a charging station when not in use for extended periods.
•
Do not allow the battery to fully discharge.
•
Do not attempt to remove the battery from the unit.
Note:
If the battery is fully depleted and in Tamper Detect mode, contact your Infinite Peripherals account representative for reactivation.
