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2022-25-04
User Guide for XENSIV™ KIT PAS CO2
Hardware description
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Device already provisioned
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505 Error
Possible solution:
•
Click on the Ellipsis icon at the end of the devices list to open the drop-down menu and click on Edit to
restart the Quick IoT experience wizard. Verify the entered kit serial number, Wi-Fi SSID, Wi-Fi password, etc.
are correct.
•
Check if the device is already registered by anyone with different email address. If so, contact Infineon®
team to delete the old entry.
•
Please contact Infineon® for further support.
7.
Unable to program the kit after downloading the zip package from the dashboard
Possible cause:
•
User tries to run the “program_kit” command without extracting.
•
User has not granted permission to execute/run the script.
•
Empty space on the name of the extracted folder
•
Other program has control of Rapid IoT connect developer kit KitProg3 interface.
•
Two or more devices are connected to the PC / laptop
•
USB device not recognized. Mostly USB cable issue.
•
Problem unknown
Possible solution
•
Ensure to extract the zip package first and then run the “program_kit” command/cmd/sh from the
extracted folder based on the operating system and bundle and also check if the device is connected to the
PC / laptop before running the script.
•
For Linux and MAC users, ensure that you have permissions to run the script.
•
Check for empty space in the extracted folder name. If so, rename the folder name without empty space.
•
Close the “Cypress™ programmer”, “PSoC™ programmer” or “ModusToolbox™” if running in the
background and retry programming.
•
Remove all other Cypress™ kits, KitProg programmers, MiniProg programmers and ensure that the correct
device is connected and retry the programming.
•
Try with a different USB cable.
•
For more details, check the log file generated inside the log folder created in the same path as the script.
8.
Device not connected to cloud after successful programming
Possible cause:
•
Wi-Fi connection timed out
•
Wrong SSID / password
•
Wi-Fi network does not have internet connectivity
•
SDIO error
•
User LED blinking, hardware fault
