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9.
It does not cover if Tumaker products have been repaired or altered by personnel other than Indart3D or personnel not authorized by
Indart3D.
10.
It does not cover if the documentation and information requested by Indart3D is not submitted.
11.
It does not cover if the elements which by their nature require periodic maintenance have not been carried out.
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. It does not cover if the lack of functionality is a consequence of the lack of knowledge on the part of the buyers.
Returns
You have 7 business days to return a Tumaker product. This period applies from the day you receive the order and the postmark or
transport company’s stamp will be used to check the return date.
• The product must be in its original packaging, in new and complete condition (with all accessories, manuals, cables, etc.) and
accompanied by the invoice or delivery note.
• The goods must be returned in perfect condition. Items sent or returned incomplete, damaged or deteriorated will not be accepted.
• Loss of the item or damage occurring during a shipment shall be the responsibility of the customer. We recommend that you return
the items by registered mail or courier service and with insurance for the value of the product.
If all these requirements are met, the amount of the returned item will be reimbursed or, always through the same form of payment in
which you paid the order and excluding the shipping costs of the return and what was paid for training, installation or other services.
If the device is damaged, the amount of the repair will be deducted from the amount of the return. If a technical analysis of the product
is carried out within the framework of the right of withdrawal.
rIndart3D will make every effort to reimburse the customer as soon as possible.
Responsability
Indart3D shall not be liable to the Buyer for the failure or inability of Tumaker products to function properly. Nor for any loss, damage,
injury or expense of any kind or nature caused directly or indirectly by Tumaker’s products. If for any reason it is necessary to ship the
Product to Indart3D’s facilities, it is recommended that the Product be shipped under insurance to cover possible loss or
damage. In any case, any incident related to transport will be the responsibility of the buyer. Likewise, Indart3D is not responsible for its
stations not being able to print geometries not previously analyzed by its technical service.
Anex A
The following list corresponds to some
elements that are not covered by
the limited warranty.
Consumable elements
• Filaments for 3D printing
• Printing platform
• Hotend Set:
- Fans
- Sensors
- Resistances
- Heating block
- Nozzles
- Straight adjustor
• Bowden Tube
• Accesories
