After-sales Service
77
Servicing the Regio Toilet
1. Troubleshooting
If problems can not be solved by following the steps on page 71 through 75, contact your dealer for further instructions.
Our company should also be contacted in the following situations:
●
If you have additional questions that are not addressed in the user’s manual.
●
If the power cord is damaged or the power cord is loose in the outlet.
●
The outlet or power cord is overheating.
If the above condition is left as it is, unexpected accidents may occur. Be sure to consult us.
2. See Your Warranty Statement.
This product comes with a limited warranty. Be sure to thoroughly read the warranty statement, which can be found
on page 81 of this manual. Keep your proof of purchase (typically the sales receipt from your dealer) where it can be
accessed easily.
The warranty period is 3 years from the date of purchase.
Read the warranty statement to clarify which items are covered under the warranty, and which items are not covered
under the warranty.
3. Requesting Service
■
Within the warranty period
■
Outside the warranty period
■
Details you will be asked
When requesting warranty service, please have the
following information available:
If service is requested outside of the warranty period,
the cost of service is responsibility of the product
owner.
Service charges include a technical service fee,
travel expenses, and parts costs.
To request service, contact INAX USA at (877) 800
INAX (4629) between the hours of 8:30 AM and 5:30
PM, Monday through Friday, Paci
fi
c time.
1. Your contact information (e.g. name, address, phone)
2. Product model name/number and color
3. Date of installation
4. The reason for requesting service
Never disassemble or modify the unit.
* Disassembly or modification may result in electric
shock,
fi
re, and/or injuries.
If water is leaking from the toilet body or the
water supply system, disconnect the power
plug from the outlet and close the water
shutoff valve.
* Electric
shock,
fi
re, or
fl
ooded
fl
oor may occur.
If the toilet body, power plug, or power cord
are damaged (abnormal noise, odor, smoke,
high temperatures, or cracking occurs),
unplug the power plug from the outlet
immediately, and have the part repaired.
* Electric shock or
fi
re may occur.
Servicing the Regio Toilet
Содержание Regio DV-R115-VL-US
Страница 47: ...Useful Functions 46...
Страница 55: ...Cleaning and Maintenance 54...
Страница 77: ...Troubleshooting 76...
Страница 83: ...GCW 1205A US 11040...