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ENGLISH
ESP
AÑOL
FRANÇAIS
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Refrigerator does not work
• Refrigerator is not switched on
• Unit is not plugged in or is loose
• Fuse has blown or is defective
• Wall power socket is defective
• Turn on the temperature control dial�
It may be in the OFF, “0” position
• Plug in the refrigerator
• Check fuse, replace if necessary
• To be corrected by a qualified electri-
cian
The food is too cold
• Temperature not properly adjusted
• Set the temperature control dial to a
warmer setting
The food is too warm
• Temperature is not properly adjusted
• Door was open for an extended period
• A large quantity of warm food was
placed in the refrigerator within the
last 24 hours
• The refrigerator is near a heat source
• Set the temperature control dial to a
cooler setting
• Open the door only as long as nec-
essary� Check door gasket for proper
seal�
• Set the temperature control dial to a
colder setting temporarily
• Please look in the “Protection from
Heat and Moisture” Section
Heavy build-up of frost, possibly also on
the door seal
NOTE: This is normal during high humidi-
ty periods� Frequenty openning the door
will also cause heavy frost buildup�
• Door seal is not air-tight (possibly after
reversing the door)
• Carefully warm the leaking sections of
the door gasket with a hair dryer (on a
cool setting)� At the same time, shape
the warmed door seal by hand such
that it sits correctly�
Popping or cracking sounds
• When compressor comes on�
• This is normal sound of coolant flow-
ing through condenser coils�
Refrigerator door does not shut properly
• The refrigerator door is not properly
aligned
• Possible blockage from food contain-
ers, shelves, bins, etc�
• Re-align the refrigerator door� Refer to
the “Door Alignment” section�
• Ensure nothing is blocking the door�
Refrigerator has an odor
• Foods not properly sealed
• Interior needs cleaning
• Remove any contaminated foods
• Please refer to “Cleaning and Care”
section
CUSTOMER SUPPORT
Before contacting customer support, please see the trouble- shooting guide above�
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may include an updated
version of this user’s manual�
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6:00pm ET, at +1 866-954-4440�
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