7
WARRANTY
THE THERMODESK ELLURE
warranty coverage includes 5 years on table tops, and 2 years on the base. The following
limitations apply:
THIS WARRANTY
only covers defects as specified herein and does not include defects or damages attributable to
improper installation, misuse or normal surface weathering, or defects or damages caused by accidents or fire or other
casualty or Acts of God, or any other causes or occurrences beyond the manufacturer’s control. The exclusive remedial
action provided for the customer hereunder shall be repair, restoration or replacement of the components as are found
to be defective.
TABLE TOP:
The replacement of new materials for those as may be defective may result in a color variance in comparison
to the originally installed laminates due to slight color or texture changes by laminate manufacturers and is not indicative
of a defect. iMovR reserves the right to substitute such laminates as are then being manufactured and is only obligated
to match color and quality with such products as it is manufacturing at the time of replacement.
THIS WARRANTY
is limited to repair, restoration and/or replacement by iMovR of any defective unit provided the
manufacturer: (a) receives a written, faxed or emailed notice of claim under this warranty, including sufficiently high
resolution photographs that clearly show the nature of the damage, and (b) within 30 days after notice of claim, is in
receipt of the defective unit at its place of business, unless this requirement is waived by iMovR. The manufacturer will
arrange for retrieval of the defective product via its carrier-of-choice. In some cases the manufacturer may elect not to
retrieve the defective component, and may opt to send a replacement product based only on photographic evidence of
warrantied defects. If upon receipt and inspection of the returned component it is determined that the damage was not
due to a manufacturing flaw but rather one of the exempted reasons stated above, the costs of shipping the units to and
from the manufacturer, plus the cost of the replacement component, shall be charged back to the customer.
LIMITATION OF LIABILITY:
IT IS UNDERSTOOD AND AGREED THAT MANUFACTURER’S LIABILITY,
WHETHER IN CONTRACT, IN TORT UNDER ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE,
SHALL NOT EXCEED THE RETURN OF THE AMOUNT OF PURCHASE PRICE FOR THE DEFECTIVE ITEM
PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL SELLER BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE
TRANSACTIONS UNDER THIS AGREEMENT MAY BE BROUGHT BY THE PURCHASER MORE THAN ONE
YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED.
PREVENTATIVE MAINTENANCE AND CLEANING
AFTER
first week of use: Tighten down all screws and bolts.
CLEANING THE BASE
: Clean the base frame by wiping it down with a microfiber cloth moistened with a standard
household cleaning solution. Never use solvents or abrasive or corrosive compounds on the frame. The base should be
cleaned at regular intervals to remove dust and dirt, and inspected for mechanical damage, wear and breaks - worn out
parts should be replaced.
CLEANING THE TABLE TOP:
All ThermoDesk table tops are manufactured with a “3D lamination” process that results
in an extremely durable surface, similar to what is often used in hospital environments. As such it can stand up to most
cleaning solutions without risk of discoloration or degradation. Anti-bacterial solutions may be used. Always test new
cleaning solutions on a less-seen surface first before using on the entire table top.
TROUBLESHOOTING
IF
one side of the Ellure is rising up or down but not the other, check that the drive shaft is connected to both legs.
