14
5.5.
LED status
LED
Meaning
Troubleshooting
Off
No power
Check power supply, injector and Ethernet
cable
Red
(for ≈30 secs)
Red
– Solid (> 1
minute)
Power on
Hardware issue
If the light remains red after 2 minutes, try to
unplug and plug again the station. If the
problem persists, contact your support.
Green
– Flashing (30 s
to 1 min)
Boot up
If the light remains flashing green after 1
minute, try to unplug and plug again the station.
If the problem persists, contact your support.
Orange
– Flashing
Establishing connectivity
IP not allocated
If the light remains flashing orange after 1
minute, check network connection. Check
DHCP server and IT configuration
Orange
Establishing VPN
connection
If the light remains orange after 1 minute, check
DNS servers and policy. Check ICMP policy
/NTP resolution or remove proxy settings.
Check HTTPS connection policy or certificate.
Authorise VPN/IPSec policy
Green
– solid
All OK
Purple
– solid
Warming up (temp < 1°)
– not in service (max 10
min)
Cooling down (temp >
70°C)
If a cellular USB dongle is used, the led on the USB dongle should be lit or flashing.
Please refer to the USB dongle guide.
www.ime.de
19-10-20
