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28

VTM6801

+

Installation and Operation Manual

Appendix A: Communication and Control Troubleshooting Tips

General Troubleshooting Steps

Follow these steps in troubleshooting 6800

+

product problems:

“Software Communication and Control Issues” on

outlined in this chapter.

2. Search this product manual and other associated documentation for

answers to your question.

Note

Associated documentation for 6800

+

series products can

generally be found in the product-specific manual that
accompanies every module, in the FR6802

+

Frame Installation

and Operation Manual, and in the 6800

+

Safety Instructions

and Standards Manual.

Product documentation (including manuals, online help, application
notes, erratas, product release notes, and more) can be found on our
website, along with technical support information, training
information, product downloads, and a product knowledge base.

3. Contact your Customer Service representative if, after following

these initial steps, you cannot resolve the issue.

To contact Customer Service, see

“Contacting Customer Service”

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Содержание VTM6801+

Страница 1: ...Delivering the Moment Installation and Operation Manual VTM6801 Three Channel Serial Monitoring Distribution Amplifier Edition A 175 000412 00 ...

Страница 2: ...nfoCaster Player Nexio InfoCaster Traffic Nexio InstantOnline Nexio mCAPTURE Nexio News Force Nexio NXIQ Nexio Playlist Nexio Remote Nexio RTX Net Nexio TitleMotion Nexio TitleOne Nexio Velocity ESX Nexio Velocity PRX Nexio Velocity XNG Nexio Volt OPTO Panacea Platinum Playlist Predator II GRF Predator II GX Punctuate Remote RTX Net QuiC Q SEE SD STAR Selenio Selenio 6800 SelenioNext Selenio X50 S...

Страница 3: ...Edition A December 2007 VTM6801 Three Channel Serial Monitoring Distribution Amplifier Installation and Operation Manual ...

Страница 4: ......

Страница 5: ...ning a Product ix Restriction on Hazardous Substances RoHS Compliance x Waste from Electrical and Electronic Equipment WEEE Compliance xi Safety xii Safety Terms and Symbols in this Manual xii Chapter 1 Introduction Overview 1 VTM6801 Module Product Description 2 Module Descriptions 3 Front Module 3 Back Connector 5 Signal Flow 7 Chapter 2 Installation Overview 9 Maximum 6800 Frame Power Ratings 1...

Страница 6: ...Ds 20 Module Status LEDs 21 Alarms 21 Chapter 4 Specifications Overview 23 Input 24 Serial Digital Video Input 24 Output 25 Serial Digital Video Output 25 Composite Analog Output 25 Miscellaneous 26 Performance 26 Power Consumption 26 Start up Time 26 Appendix A Communication and Control Troubleshooting Tips Overview 27 General Troubleshooting Steps 28 Control and Monitoring Using CCS Software 29 ...

Страница 7: ...ar Reports Not Ready 32 CCS Software Application or Remote Control Panel Does Not Communicate with Module 33 Alarm Query Fails When a Device Reboots 33 Hardware Communication and Control Issues 34 Frames Fail to Communicate with the PC after a Power Failure 34 Module Does Not Seem to Work 34 Contacting Customer Service 34 Index Keywords 35 ...

Страница 8: ...vi VTM6801 Installation and Operation Manual Contents ...

Страница 9: ... VTM6801 Three Channel Serial Monitoring Distribution Amplifier Audience This manual is written for engineers technicians and operators responsible for installation setup maintenance and or operation of the VTM6801 Three Channel Serial Monitoring Distribution Amplifier Revision History Table P 1 Revision History of Manual Edition Date Comments A December 2007 Initial release ...

Страница 10: ...o boxes menus submenus windows lists and selection names Italics Indicates E mail addresses the names of books or publications and the first instances of new terms and specialized words that need emphasis CAPS Indicates a specific key on the keyboard such as ENTER TAB CTRL ALT or DELETE Code Indicates variables or command line entries such as a DOS entry or something you type into a field Indicate...

Страница 11: ...field servicing All hardware upgrades modifications or repairs require you to return the modules to the Customer Service center Returning a Product In the unlikely event that your product fails to operate properly please contact Customer Service to obtain a Return Authorization RA number then send the unit back for servicing Keep at least one set of original packaging in the event that a product n...

Страница 12: ...ecycling The Directive which took effect on July 1 2006 refers to the following hazardous substances Lead Pb Mercury Hg Cadmium Cd Hexavalent Chromium Cr V1 Polybrominated Biphenyls PBB Polybrominated Diphenyl Ethers PBDE According to this EU Directive all products sold in the European Union will be fully RoHS compliant and lead free See our website for more information on dates and deadlines for ...

Страница 13: ... these products were required to recycle electrical and electronic equipment at end of its useful life and may not dispose of the equipment in landfills or by using other unapproved methods Some EU member states may have different deadlines In accordance with this EU Directive companies selling electric or electronic devices in the EU will affix labels indicating that such products must be properl...

Страница 14: ...roduct relies on forced air cooling it is recommended that all obstructions to the air flow be removed prior to mounting the frame in the rack If this product has a provision for external earth grounding it is recommended that the frame be grounded to earth via the protective earth ground on the rear panel IMPORTANT Only qualified personnel should perform service procedures Safety Terms and Symbol...

Страница 15: ...n amplifier It combines the functions of an equalizing reclocking serial distribution amplifier and a 4 2 2 to NTSC PAL converter of 3 channels on a single distribution amplifier sized card The following topics are described in this chapter VTM6801 Module Product Description on page 2 Module Descriptions on page 3 Signal Flow on page 7 ...

Страница 16: ...itches or remotely on a PC For remote control you can use either a serial RS 232 or optional ICE6800 or 6800 ETH Ethernet connection Other VTM6801 features include the following SMPTE 259M C 270 Mbps compatible User selectable standard mode NTSC PAL B Vertical blanking pass delete Setup on off option for each channel NTSC only Local gain control for each channel Burst and chroma on off Encoder wit...

Страница 17: ...riptions Front Module See Figure 1 1 for an illustration showing a partial top view of the VTM6801 module and the general location of LEDs switches and jumpers Figure 1 1 VTM6801 Module Module status Channel LEDs Remote local control jumper Extractor handle Gain pots DIP switches ...

Страница 18: ...tput from the module See DIP Switch Functions on page 18 for a list of DIP switch functions Channel LEDs Each DIP switch has a corresponding LED When the module is in local control mode the LEDs indicate the DIP switch settings When the module is in remote control mode the LEDs indicate the settings currently applied to the module See Channel LEDs on page 20 for a description of these LEDs Gain po...

Страница 19: ...Connector FR6802 Frame Back Connector Figure 1 2 shows the double slot back connector VTM6801 DR used by the VTM6801 when installed in an FR6802 frame Figure 1 2 Back Connector for FR6802 Frame SDI OUT 1 SDI IN 2 SDI OUT 3 CMPST 3 CMPST 2 SDI OUT 2 SDI IN 3 SDI IN 1 CMPST 1 ...

Страница 20: ...le slot back connector overlay used by the VTM6801 when installed in a 6800 7000 series frame Figure 1 3 Back Connector Overlay for 6800 7000 Series Frame Note Remote control for this 6800 module is not available if it is installed in a 6800 7000 series frame SDI OUT 1 SDI IN 2 SDI OUT 3 CMPST 3 CMPST 2 SDI OUT 2 SDI IN 3 SDI IN 1 CMPST 1 ...

Страница 21: ...Diagram Midplane I O CCS remote monitoring and control Equalizer Encoder SD SDI in 2 SD SDI out 2 Analog composite video out 2 Equalizer Encoder SD SDI in 3 SD SDI out 3 Analog composite video out 3 Equalizer Encoder SD SDI in 1 SD SDI out 1 Analog composite video out 1 Serial decoder Serial decoder Serial decoder Filter buffer Filter buffer Filter buffer ...

Страница 22: ...8 VTM6801 Installation and Operation Manual Chapter 1 Introduction ...

Страница 23: ...Series Safety Instructions and Standards booklet that ships with every FR6802 Frame Installation and Operation Manual and is downloadable from our website This safety booklet contains important information about the safe installation and operation of 6800 series products See the FR6802 Frame Installation and Operation Manual for information about installing and operating an FR6802 frame and its co...

Страница 24: ...ble power ratings for 6800 frames Note the given maximums before installing any 6800 modules in your frame Table 2 1 Maximum Power Ratings for 6800 Frames 6800 Frame Type Max Frame Power Dissipation Number of Usable Slots Max Power Dissipation Per Slot FR6802 XF frame with AC power supply 120 W 20 6 W FR6802 XF48 frame with DC power supply 105 W 20 5 25 W FR6802 QXF frame with AC or DC power suppl...

Страница 25: ...arts are missing or damaged Retain the original packaging materials for possible re use See Unpacking Shipping Information on page ix for information about returning a product for servicing Checking the Packing List Table 2 2 Available Product Packages Ordered Product Content Description VTM6801 One VTM6801 front module One VTM6801 back connector overlay for use in a 6800 7000 series frame One VTM...

Страница 26: ...ove power from the module reset the jumper and then reapply power Follow this procedure to set the J1 jumper for either local or remote control 1 Locate jumper J1 on the module beside the extractor handle Figure 2 1 shows the standard location of the J1 jumper Figure 2 1 Location of the J1 Jumper 2 Place a jumper on pins 1 and 2 to set the module for Local control or pins 2 and 3 to set the module...

Страница 27: ...re 2 2 The J1 Settings for Local and Remote Control Note The white triangle near the jumper pins on the module indicates pin 1 See Table 1 1 on page 4 for more information on local remote control jumper functionality Local control setting Remote control setting 3 2 1 3 2 1 ...

Страница 28: ...s installed first before plugging in the front module When removing both the front and rear modules ensure that the front module is unplugged from the frame first before removing the rear module Caution Before removing inserting or replacing a back module in your frame you must remove power from the frame Failure to power down the frame could result in damage to the frame modules or power supply S...

Страница 29: ...ee the following documents for information on how to operate this product remotely Pilot Lite User Manual for serial control interface CCS Navigator Pilot CoPilot or RCP CCS 1U Remote Control Panel Manual for Ethernet control interface The following topics are discussed in this chapter Understanding Card Edge Controls on page 16 LEDs and Alarms on page 20 ...

Страница 30: ... for example a PC or control panel is also required Note For best results use the available 6800 software control options serial local or Ethernet remote to aid in viewing setting and confirming parameter values See Appendix A for more information You can control the composite output by adjusting the DIP switch settings Each DIP switch has a corresponding LED so that you can easily monitor the DIP...

Страница 31: ...D is on When a DIP switch is up its corresponding LED is off During remote control the LEDs are lit according to the settings that are applied to the module Jumper J1 must be set to remote control in order for you to control the module remotely See Setting the Jumper on page 12 S1 DIP switches S2 DIP switches S3 DIP switches Gain 1 pot Gain 2 pot Gain 3 pot J1 jumper Module Status LED Channel 1 LE...

Страница 32: ...nk setting results in blanking lines 10 to 19 and 273 to 282 in NTSC operation and lines 6 to 22 and 319 to 335 in PAL operation 3 Setup This setting controls setup pedestal in NTSC operation When the channel is set to PAL operation this switch has no effect 4 Test This setting controls color bars test signal You can set this switch so that the color bars test signal is displayed at the composite ...

Страница 33: ...ilot or Pilot Lite See your RCP CCS 1U Installation and Operation Manual CCS software application user manual or CCS software application online help for information on viewing software and hardware version numbers 3 Setup On Up Off Off Down On 4 Test Test off Up Off Test on Down On 5 B W Black and white off Up Off Black and white on Down On Table 3 2 DIP Switch Controls and LED Indicators Continu...

Страница 34: ... input present Off SDI input absent STD Signals if the selection is PAL or NTSC format Green PAL format selection Off NTSC format selection VBI Signals if the vertical blanking option is pass or blank Green Blank vertical blanking Off Pass vertical blanking Setup for NTSC operation Signals if the NTSC setup is on or off Green Setup is off Off Setup is on Test Signals if the color bar test signal i...

Страница 35: ...rd edge alarms Instead alarms are usually logged and monitored within the available 6800 software control applications for example Pilot Lite or Pilot See the appropriate software control user manual or online help for more information Table 3 4 Status LED Descriptions LED Color Sequence Meaning Off There is no power to the module the module is not operational Green There is power to the module th...

Страница 36: ...22 VTM6801 Installation and Operation Manual Chapter 3 Operation ...

Страница 37: ...pecification tables appear in this chapter Serial Digital Video Input on page 24 Serial Digital Video Output on page 25 Composite Analog Output on page 25 Performance on page 26 Power Consumption on page 26 Start up Time on page 26 Specifications and designs are subject to change without notice ...

Страница 38: ...ideo Input Table 4 1 Serial Digital Video Input Specifications Item Specification Format compatibility 4 2 2 serial component Connector BNC per IEC169 8 Impedance 75Ω Return loss 18 dB from 5 MHz to 270 MHz Signal level 800 mV 10 Max input cable Typical 300 m CMRR 30 V peak to peak up to 60 Hz ...

Страница 39: ...ss 18 dB to clock frequency Signal level 800 mV 10 Jitter 0 2 UI Rise and fall times 0 40 1 5 ns as per SMPTE 259 Table 4 3 Composite Analog Output Specifications Item Specification Standards NTSC PAL B Quantity 1 BNC per channel Signal level 1 V peak to peak nominal 10 adjustable DC offset 100 mV Impedance 75Ω Return loss 40 dB to 5 75 MHz Output quantizing 10 bits encoding inputs 8 bits Frequenc...

Страница 40: ...nsumption The power consumption for the VTM6801 module is typically less than 10 W Start up Time The start up time for the VTM6801 module is typically less than 1 second Table 4 4 Performance Specifications Item Specification Processing delay 1 6µs Test signal Color bar NTSC 100 7 5 75 7 5 PAL 100 0 75 0 ...

Страница 41: ...l Troubleshooting Tips Overview Find the following troubleshooting information in this appendix General Troubleshooting Steps on page 28 Software Communication and Control Issues on page 30 Hardware Communication and Control Issues on page 34 Contacting Customer Service on page 34 ...

Страница 42: ...cts can generally be found in the product specific manual that accompanies every module in the FR6802 Frame Installation and Operation Manual and in the 6800 Safety Instructions and Standards Manual Product documentation including manuals online help application notes erratas product release notes and more can be found on our website along with technical support information training information pr...

Страница 43: ...t or Navigator software must be in Build mode Follow these steps 1 If the Discovery window is not open click Tools Discovery in the main menu A Discovery window opens most likely in the bottom left corner of the screen 2 Click Options and then click Add 3 Enter the IP address of the frame that contains your module the frame that contains your ICE6800 module or the frame that contains a 6800 ETH mo...

Страница 44: ...cified Pilot Lite is not communicating with the appropriate slot See your FR6802 Frame Installation and Operation Manual for more information on slot identification The COM port is used elsewhere Check that the correct COM port is configured in Pilot Lite and that another application is not using that COM port The actual frame ID does not match with the two DIP switch settings in the back of the f...

Страница 45: ...ove the back module c View the 20 pin spring connector at the bottom of the back module See Figure A 1 Figure A 1 Back Module to Front Module Connector This connector should not have any bent or pressed pins Even a slightly depressed or bent pin may cause genlock issues d If there are bent pins carefully reposition them to their correct positions If this is not possible you can exchange the back m...

Страница 46: ...ns can be installed but only one can be opened at a time Pilot Lite Cannot Control a Module Showing in the Control Window Consider these questions Did you physically set the jumper for local control If so set this jumper to the REM position for remote control Does the card name in the control window physically match the card type in the frame Is the module properly seated in the frame Check the po...

Страница 47: ...R6802 frame or an ICE6800 or 6800 ETH module in a FR6802 QXF frame in order to communicate remotely via Ethernet Alarm Query Fails When a Device Reboots When you reboot a device connected to your PC the alarm traffic hitting the network may cause an alarm query request to time out and fail While the query does not automatically retry it will post an Alarm query failed message to the Diagnostics wi...

Страница 48: ...e PC and the frames ensure that the frames have three or more minutes to recover from the power failure before you exit the application and restart the PC Module Does Not Seem to Work Although the following troubleshooting tips may seem obvious please take the time to ensure the following All appropriate rear connections are securely made The board is securely installed with no bent pins The frame...

Страница 49: ... 3 4 17 Chrominance 18 Color bar test signal DIP switch 18 Communication failure frame 34 Connections external 5 6 internal 14 Control parameters changing using CCS applications 29 Control problems 32 Controls card edge 16 CoPilot 32 D DIP switches 16 location on board 17 settings 18 Dip switches 3 4 Discovering a module 29 Discovery failure 31 E H Extractor handle 3 4 Features 2 FR6802 frames 14 ...

Страница 50: ...autions safety xii Product packages 11 Product servicing ix R Reboot device 33 Refreshing a module with Pilot Lite 29 Remote control 17 32 setting jumper for 12 Remote local control jumper 3 4 Required frames 14 Returning a product ix Revision history of the manual vii RoHS compliance x S Safety precautions xii Setup DIP switch 18 Shipping information ix Standard selection control 18 Standards RoH...

Страница 51: ......

Страница 52: ... 45040 Tel 1 513 459 3400 www broadcast harris com 2007 Harris Corporation Harris is a registered trademark of Harris Corporation Trademarks and tradenames are the property of their respective companies Customer Service Support 1 888 534 8246 BCDService harris com ...

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