HDX6800
+
B2/C2 and HDX6800
+
B4/C4 Installation and Operation Manual
73
Appendix B: Communication and Control Troubleshooting Tips
+
Pilot Lite Does Not Find All Modules in Frame
If a discovery is started too soon after frame power-up,
+
Pilot Lite will
not find all the installed modules. Refresh
+
Pilot Lite (
File
>
Refresh
), and ensure that installed modules are fully powered-up
before discovery.
If a module is plugged into the frame after a discovery,
+
Pilot Lite will
not automatically detect the module. Refresh
+
Pilot Lite (
File
>
Refresh
) to discover the newly installed module.
If a legacy 6800 series product is in the frame,
+
Pilot Lite will not
detect it.
+
Pilot Lite cannot communicate with legacy 6800 series
products. Although they can be installed in the FR6802
+
XF frame and
work using card edge controls, they will not be discovered or controlled
by
+
Pilot Lite. For
+
Pilot Lite to find a module, it must be from the
6800
+
product family.
+
Pilot Lite or CCS Software Application Not Responding
+
Pilot Lite and a CCS application such as Navigator or Pilot cannot
run on the same PC at the same time. Both applications can be installed,
but only one can be opened at a time.
+
Pilot Lite Cannot Control a Module Showing
in the Control Window
Consider these questions:
•
Did you physically set the jumper for local control? If so, set this
jumper to the REM position for remote control.
•
Is the module properly seated in the frame? Check the positioning
of the module in its slot in the frame.
•
Does the Control window indicate the device is “ready”? The
device may be powered off or disconnected from the network.
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