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17. Warranty and after-sales service
Confirming contents of Guarantee, Storage
The Guarantee for this product is attached to this manual. Read the contents carefully and fill in
the required items. Keep the Guarantee in a safe place.
• Please consult Ikegami Electronics (U.S.A.) Inc. or Ikegami Electronics (Europe) GmbH or
your dealer for full warranty information. Your dealer will repair or replace free of charge within
the warranty period according to the warranty coverage.
• For repairs after the expiration of the warranty period, consult your dealer or sales
representative. It will first be judged whether the fault is repairable or not. Charged servicing
will then be made upon request of the user.
• Before you ask for servicing, please ensure you read the Instruction Manual. If the unit still
fails, take note of the model number, date of purchase, problem, etc. in detail, and inform your
dealer or sales representative.
• If you have questions about the after-sale service, contact your dealer or sales representative.
Holding period of performance parts requiring maintenance.
Ikegami holds performance parts requiring maintenance for 7 years
following production stop.
* Performance parts means parts required for maintaining the function of
the product.
