What to do if...
Problem
Possible cause
Remedy
You cannot switch on the ap‐
pliance or operate it.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply. Refer to the connec‐
tion diagram.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again and
again, contact an authorised
installer.
You did not set the power
setting in less than 10 sec‐
onds.
Switch on the hob again and
set the power setting in less
than 10 seconds.
You touched 2 or more sym‐
bols at the same time.
Touch only one symbol at a
time.
Pause operates.
Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel and
wait for a few seconds before
activating again.
An acoustic signal sounds
and the hob switches off.
An acoustic signal sounds
when the hob is switched off.
You put something on one or
more symbols on the control
panel.
Remove the object from the
symbols.
The appliance switches off.
You put something on the
symbol .
Remove the object from the
symbols.
Residual heat indicator does
not come on.
The zone is not hot because
it operated only for a short
time.
If the zone operated suffi‐
ciently long to be hot, speak
to the After Sales Service.
The power setting changes
between two levels.
Power exchange function op‐
erates.
Refer to "Daily use".
The symbols become hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the
rear zones, if possible.
There is no signal when you
touch a symbol on the con‐
trol panel.
The signals are deactivated.
Activate the signals.
Refer to "Daily use".
ENGLISH
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