19
Error codes
Any malfunctions during operation will be identified by an error message on the display.
Proceed as follows in such cases:
)
Switch off device using the main switch at the back of the device
)
Carry out corrective measures
)
Restart device
Error code
Effect
Cause
Solution
Error 01
Pump off
Heating off
No external
temperature sensor
Check this sensor
Error 02
Pump off
Heating off
Motor over current (rate current)
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
Error 03
Pump off
Heating off
Motor over current (max current)
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
Error 04
Pump off
Heating off
Motor hall signal missing
- Reduce pump motor speed
- Use fluid with lower viscosity
- Check if the pump impeller is blocked
Error 05
Pump off
Heating off
Too high liquid level
- Check the liquid level and buoyage
Error 06
Pump off
Heating off
Too low liquid level
- Check the liquid level and buoyage
Error 07
Pump off
Heating off
Too high voltage
- Check the mains power
Error 08
Pump off
Heating off
Too low voltage
- Check the mains power
Error 09
Pump off
Heating off
Device internal temperature is too
high
- Check the ambient temperature and let the device
cool down
Error 10
Pump off
Heating off
PC communication failure
- Check communication cable
Error 11
Pump off
Heating off
Temperature difference between
control sensor and safety sensor is
too much
- Check safety temperature circuit and bath fluid
Error 12
Pump off
Heating off
Safety temperature alarm
- Check the bath temperature measurement
Error 13
Pump off
Heating off
Heater switched off by safety circuit - Check safety temperature set value, liquid level
Error 14
Pump off
Heating off
Fan error
- Check the fan and clean the grids at the rear side
If the actions described fails to resolve the fault or another error code is displayed then take one of the following steps:
- Contact the service department
- Send the device for repair, including a short description of the fault.
