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Troubleshooting

2021-07-07

Diagnosis

Possible Reason

Measure

CPU Unit:

LED

red

No audio connection to

CPU / audio source



Connect digital audio source.



Check connection of audio cable.

No signal



Switch digital audio source on.



Activate digital output at CPU /

audio source.

CON Unit:

LED

red

No audio connection to

audio sink

(e.g. speakers)



Connect digital audio sink.



Check connection of audio cable.

No signal



Check signal at CPU Unit.

No signal /

LEDs

Digital Silence at active

audio source



Check LEDs at CPU Unit.



Check audio format.



Change audio input.

Pos: 116 /806- IHSE/Hilfe im Problemfall/Störung am U SB-HID-Modul- Anschl uss/474-xx @ 6\m od_1304586906004_6.doc @ 51475 @ 2 @ 1

8.7 Upgrade Module USB-HID

CPU Module

CON Module

Rear View

Diagnosis

Possible Reason

Measure

LED

off

Device at higher / lower

USB-HID port not

detected



Check connection of USB cable

to USB-HID device.



Connect USB-HID device.



Contact dealer if necessary.

CPU Unit:

LED

off

Connection between

CON Unit and CPU Unit



Check interconnect cable and

connectors.

CON Unit:

LED

off

Keyboard in Command

Mode



Press <Esc> to leave Command

Mode.

CON Unit:

LED

flashing

slowly

Connection between

CON Unit and CPU Unit



Check interconnect cable and

connections.

Keyboard in Command

Mode



Press <Esc> to leave Command

Mode.

Pos: 117 /806- IHSE/Hilfe im Problemfall/Störung am U SB-2.0-Em bedded-Anschluss/474-xx @ 7\m od_1331802913522_6.doc @ 58211 @ 2 @ 1

Содержание Draco vario Dual Link/Head

Страница 1: ...IHSE GmbH Benzstraße 1 88094 Oberteuringen Germany info ihse com www ihse com phone 49 7546 9248 0 fax 49 7546 9248 48 Draco vario Dual Link Head 482 Series KVM Extender User Manual Edition 2021 07 07 ...

Страница 2: ...ation of this manual the manufacturer assumes no liability for errors or omissions The manufacturer assumes no liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any...

Страница 3: ...ender Modules 14 3 3 6 Monitoring Modules 14 3 4 Accessories Upgrade Kits 15 3 5 Accessories 16 3 6 Device Views 17 3 6 1 2 fold Vario Chassis 474 BODY2 2R 17 3 6 2 2 fold Vario Chassis 474 BODY2N 17 3 6 3 4 fold Vario Chassis 474 BODY4 4R 18 3 6 4 6 fold Vario Chassis 474 BODY6R 19 3 6 5 6 fold Vario Chassis 474 BODY6BP 20 3 6 6 6 fold Vario Chassis 474 BODY6BPF 21 3 6 7 21 fold Vario Chassis 474...

Страница 4: ...6 24 Model L R474 BXES 29 3 6 25 Model L R474 BXESR 30 3 6 26 Model 474 SNMP 30 3 7 Status LEDs 31 3 7 1 Status KVM Extender Module 31 3 7 2 Status Upgrade Module Digital Audio 32 3 7 3 Status Upgrade Module USB HID 32 3 7 4 Status Upgrade module USB 2 0 embedded 33 3 7 5 Status Upgrade Module USB 2 0 V1 34 3 7 6 Status Upgrade Module USB 2 0 V2 35 3 7 7 Status Monitoring Module SNMP 37 4 Installa...

Страница 5: ...ls in Dual Head Mode 54 7 Specifications 55 7 1 Interfaces 55 7 1 1 DVI D Dual Link 55 7 1 2 USB HID 55 7 1 3 PS 2 56 7 1 4 USB 2 0 transparent 56 7 1 5 RJ45 Interconnect 57 7 1 6 Fiber SFP Type LC Interconnect 57 7 1 7 Serial Interface 57 7 1 8 Serial Interface RS422 58 7 1 9 Analog Audio Interface 59 7 1 10 Digital Audio Interface 60 7 2 Interconnect Cable 62 7 2 1 Cat X 62 7 2 2 Fiber 63 7 3 Su...

Страница 6: ...6 8 6 Digital Audio 76 8 7 Upgrade Module USB HID 77 8 8 USB 2 0 embedded 78 8 9 USB 2 0 79 9 Technical Support 80 9 1 Support Checklist 80 9 2 Shipping Checklist 80 10 Certificates Directives 81 10 1 North American Regulatory Compliance 81 10 2 Product Safety 82 10 3 WEEE 82 10 4 RoHS RoHS 2 82 11 Glossary 83 Pos 1 806 IH SE Zu di esem H andbuch ATB_Zu diesem H andbuch 5 m od_1278573163276_6 doc ...

Страница 7: ... to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product This symbol indicates best practice information to show recommended and optimal ways to use this product in an efficient way Pos 2 806 IH SE Sicherheitshinw eise ATB_Sicher hei tshi nw eise 5 m od_1278573321245_6 doc 41528 ...

Страница 8: ...the product or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged chassis Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunic...

Страница 9: ...isted Pair interconnect cables or fiber interconnect cables The KVM Extender with Cat X interconnect cables is unsuitable for connection between buildings where a fiber optic based product should be used instead The KVM Extender with fiber interconnect cables can also be used with applications in environments which are subject to electromagnetic interference Electromagnetic interference can limit ...

Страница 10: ...ed cables The CON module is connected to the console monitor keyboard and mouse The CPU Unit and the CON modules communicate with each other through the interconnect cables System Overview 1 Source computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB HID devices option only with ...

Страница 11: ...lete device CPU Unit L482 CON Unit R482 All devices in the K482 series are technically compatible with devices in the K474 K477 K481 series 3 3 2 Chassis Model Description 474 BODY2 Empty chassis for up to 2 boards 1x external power supply unit 474 BODY2R Empty chassis for up to 2 boards 1x external power supply unit preparation for redundancy for a second power supply unit external 474 BODY2N Emp...

Страница 12: ...wer supply unit internal 3 3 3 KVM Extender Modules Model Description L482 BDHx Single Head module for 1x DVI D Dual Link up to 2560x2048 60Hz or 4096x2160 30Hz 2x USB HID R482 BDHx L482 BDHxR Single Head module for 1x DVI D Dual Link up to 2560x2048 60Hz or 4096x2160 30Hz 2x USB HID and redundant connector for interconnect cables R482 BDHxR L482 B2Hx Dual Head module for 2x DVI D Single Link up t...

Страница 13: ...BDX Upgrade module with Digital Audio unidirectional R474 BDX L474 BAH Upgrade module with Analog Audio Serial RS232 bidirectional and 2x USB HID R474 BAH L474 BUE Upgrade module with Analog Audio bidirectional and 2x USB 2 0 R474 BUE L474 BAE Upgrade module with Analog Audio Serial RS232 bidirectional and 2x USB 2 0 R474 BAE L474 BDH Upgrade module with Digital Audio unidirectional and 2x USB HID...

Страница 14: ...L474 BXEx USB 2 0 upgrade module with 4x USB 2 0 plug and play based on ICRON 2300 Core R474 BXEx L474 BXExR USB 2 0 upgrade module with 4x USB 2 0 and redundant connector for interconnect cables plug and play based on ICRON 2300 Core R474 BXExR Pos 7 806 IH SE Beschrei bung Ü berw achungsmodul e 474 xx 14 mod_1415202166328_6 doc 157997 3 1 3 3 6 Monitoring Modules Model Description 474 SNMP SNMP ...

Страница 15: ...old chassis 474 PSU2 Power supply for 2 fold chassis spare or redundancy 474 PSU4 Power supply for 4 fold chassis spare or redundancy 474 PSU6 Power supply for 6 fold chassis spare or redundancy 474 PSU21 Power supply for 6 fold chassis spare or redundancy 474 BLND1 Blind plate 3U 4HP for 2 4 and 6 fold chassis 474 BLND2 Blind plate 3U 8HP for 2 4 and 6 fold chassis 474 6FAN Fan option for chassis...

Страница 16: ... DL59 Dual Link cable DMS 59 to DVI D 436 DH59 Dual Head cable DMS 59 to 2x DVI D 445 2H DVI D splitter cable 436 HD HDMI cable 1 8 m 436 DP DisplayPort cable 1 8 m 436 USB20 USB extension cable 3 0 m Type A to A 455 CK Stereo jack cable 1 6 m 3 5 mm Stereo 455 CR RCA cable 2 5 m Cinch male connector 455 CT TOSLINK cable 1 8 m F05 male connector 455 CX Mini XLR cable 1 8 m 3 pole 474 IECLOCK IEC c...

Страница 17: ...ten 474 xx 2 fach Vario Gehäuse 474 BOD Y2N 8 m od_1348578478411_6 doc 69380 3 1 3 6 2 2 fold Vario Chassis 474 BODY2N CPU and CON Unit Rear View 1 Slot for modules 1 2 Connect to power supply standard 3 Slot for modules 2 4 Connect to 5VDC power supply redundancy The 2 fold vario chassis with an internal power supply is not equipped with a fuse on its primary side Therefore the protection against...

Страница 18: ...tandard 4 Slot for modules 4 5 Slot for modules 2 6 Connect to 5VDC power supply redundancy optional For operation with three KVM Extender CON modules and a USB 2 0 CON module in a 4 fold vario chassis two power supplies are necessary In this case redundancy is inapplicable Pos 14 806 IHSE Beschreibung Geräteansichten 474 xx 6 fach Vario Gehäuse 474 BOD Y6R 6 m od_1304580442488_6 doc 50894 3 1 ...

Страница 19: ...8 Slot for modules 2 For operation with KVM Extender modules in a 6 fold vario chassis two power supplies are necessary In this case redundancy is inapplicable The 6 fold vario chassis is not equipped with a fuse on its primary side Therefore the protection against excessive currents has to be provided by the electrical installation of the building Pos 15 806 IHSE Beschreibung Geräteansichten 481 ...

Страница 20: ... to power supply 1 2 Connect to power supply 2 redundancy 3 Grounding Rear View 1 Slot for modules 5 2 Slot for modules 3 3 Slot for modules 1 4 Slot for modules 6 5 Slot for modules 4 6 Slot for modules 2 Pos 16 806 IHSE Beschreibung Geräteansichten 474 xx 6 fach Vario Gehäuse 474 BOD Y6BPF 11 m od_1392644763729_6 doc 132650 3 1 ...

Страница 21: ...nit Rear View 1 Slot for modules 5 2 Slot for modules 3 3 Slot for modules 1 4 Connect to power supply 1 5 Connect to power supply 2 redundancy 6 Slot for modules 6 7 Slot for modules 4 8 Slot for modules 2 Pos 17 806 IHSE zz_Layout Seitenumbr uch 8 mod_1348581820516_0 doc 69462 1 ...

Страница 22: ...d_1348579151346_6 doc 69400 3 1 3 6 7 21 fold Vario Chassis 474 BODY21 4U CPU and CON Unit Rear View 1 Slots for modules 1 21 Front View 1 Connect to power supply 2 2 Locking for power supply 2 redundancy 3 Locking for power supply 1 standard 4 Connect to power supply 1 Pos 19 806 IHSE zz_Layout Seitenumbr uch 8 mod_1348581820516_0 doc 69462 1 ...

Страница 23: ...ct to USB HID devices 4 Connect to monitor s DMS 59 Pos 21 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R 474 BDH S X B2HS X 9 m od_1373959653960_6 doc 77322 3 1 3 6 9 Model L R482 BDHS X B2HS X CPU Module CON Module Rear View Rear View 1 Service port 2 Connect to interconnect cable 3 To CPU USB HID 4 To CPU DMS 59 1 Service port 2 Connect to interconnect cable 3 Connect to USB HID devices 4...

Страница 24: ...nitor s DMS 59 Pos 23 806 IHSE Beschreibung Geräteansichten 482 xx Typ L R 474 BDH S XR B2HS XR 10 mod_1385646649157_6 doc 103086 3 1 3 6 11 Model L R482 BDHS XR B2HS XR CPU Module CON Module Rear View Rear View 1 Service port 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 4 To CPU USB HID 5 To CPU DMS 59 1 Service port 2 Connect to interconnect cable 1 3 Connect to interconne...

Страница 25: ...USB 2 0 1 Connect to USB 2 0 devices Pos 26 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R 474 BU E 7 mod_1331799038717_6 doc 58130 3 1 3 6 14 Model L R474 BUE CPU Module CON Module Rear View Rear View 1 To CPU USB 2 0 1 Audio IN 2 Audio OUT 3 Connect to USB 2 0 devices When using USB audio within a KVM matrix instant switching is not possible due to the deregistration and registration proce...

Страница 26: ...1 Connect to serial D Sub 9 2 Audio IN 3 Audio OUT 1 Connect to serial D Sub 9 2 Audio IN 3 Audio OUT Pos 29 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R 474 BAP 9 m od_1362472648439_6 doc 71250 3 1 3 6 17 Model L R474 BAP CPU Module CON Module Rear View Rear View 1 Connect to serial D Sub 9 2 Audio IN 3 Audio OUT 4 To CPU PS 2 mouse 5 To CPU PS 2 keyboard 1 Connect to serial D Sub 9 2 Aud...

Страница 27: ... be also used on top of an extender CON Unit It depends on the purpose of use Pos 31 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R 474 BD X 6 mod_1304583577801_6 doc 51020 3 1 3 6 19 Model L R474 BDX CPU Module CON Module Rear View Rear View 1 S PDIF input RCA 2 AES EBU input Mini XLR 3 S PDIF input TOSLINK 1 S PDIF output RCA 2 AES EBU output Mini XLR 3 S PDIF output TOSLINK Pos 32 806 IHS...

Страница 28: ...128 3 1 3 6 21 Model L R474 BXTS and L R474 BXUS CPU Module CON Module Rear View Rear View 1 Service port 2 Connect to interconnect cable 3 To CPU USB 2 0 1 Service port 2 Connect to interconnect cable 3 Connect to USB 2 0 devices Pos 35 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R 474 BXEC 15 m od_1455283814085_6 doc 165779 3 1 3 6 22 Model L R474 BXEC CPU Module CON Module Rear View Rear...

Страница 29: ...B 2 0 devices 5 Connect to USB 2 0 devices Pos 37 806 IHSE Beschreibung Geräteansichten 474 xx Typ L R 474 BXES 15 mod_1455284047251_6 doc 165845 3 1 3 6 24 Model L R474 BXES CPU Module CON Module Rear View Rear View 1 Service port 2 Connect to interconnect cable 3 To CPU USB 2 0 1 Service port 2 Connect to interconnect cable 3 Connect to USB 2 0 devices 4 Connect to USB 2 0 devices Pos 38 806 IHS...

Страница 30: ...t to USB 2 0 devices 5 Connect to USB 2 0 devices Only one USB 2 0 CON module may be installed per chassis Pos 39 806 IHSE Beschreibung Geräteansichten 483 xx Typ 474 SNMP 13 m od_1412172938631_6 doc 151898 3 1 3 6 26 Model 474 SNMP Control Unit Rear View 1 Connect to serial D Sub 9 2 Connect to network RJ45 The 474 SNMP module can be only used with the chassis 474 BODY6BP F and 474 BODY21 4U with...

Страница 31: ... LED 1 and 2 Connection Status Pos LED Status Description 1 Failure LED green Off Connection available On or Flashing Connection failure flashing for about 20 s following a connection failure 2 Status LED green Flashing No connection via interconnect cable On Connection available LED 3 USB and Video Status Channel 2 LED 4 USB and Video Status Channel 1 LED color Description Red Device ready Violet...

Страница 32: ...gnal RCA available Flashing CPU Unit Digital noise Violet Static CPU Unit AES EBU signal Mini XLR available Flashing CPU Unit Digital noise Blue Static CPU Unit S PDIF signal TOSLINK available Flashing CPU Unit Digital noise Green CON Unit Signal available Pos 44 806 IHSE Beschreibung Diagnose LED s 474 xx Di agnose Zusatzmodul USB HID 6 m od_1304584220145_6 doc 51219 3 1 3 7 3 Status Upgrade Modu...

Страница 33: ...mmand mode or no connection CON Unit Keyboard in command mode Flashing slowly CON Unit KVM Extender in command mode or no connection Flashing fast Operating status Pos 45 806 IHSE Beschreibung Diagnose LED s 474 xx Di agnose Zusatzmodul USB 2 0 embedded 7 mod_1331803265129_6 doc 58231 3 1 3 7 4 Status Upgrade module USB 2 0 embedded The upgrade module USB 2 0 embedded is fitted with three further ...

Страница 34: ...e computer CPU available USB 2 0 device s connected 3 Status LED green Off No connection between CON and CPU module On Connection between CON and CPU module available Pos 46 806 IHSE Beschreibung Diagnose LED s 474 xx Di agnose Zusatzmodul USB 2 0 V1 6 m od_1304584254816_6 doc 51237 3 1 3 7 5 Status Upgrade Module USB 2 0 V1 The upgrade module USB 2 0 is fitted with a multi color LED on both sides...

Страница 35: ...ilable no USB 2 0 signal Green light blue flashing Connection available no USB 2 0 device connected Light blue Connection and USB 2 0 signal available operating status Pos 47 806 IHSE Beschreibung Diagnose LED s 474 xx Di agnose Zusatzmodul USB 2 0 V2 15 m od_1455286194876_6 doc 165945 3 1 3 7 6 Status Upgrade Module USB 2 0 V2 The upgrade module USB 2 0 is fitted with a multi color LED on both si...

Страница 36: ...urce computer CPU available Flashing slowly Connection to source computer CPU available No USB 2 0 device connected On Connection to source computer CPU available USB 2 0 device s connected 9 Status LED green Off No connection between CON and CPU module On Connection between CON and CPU module available LED 3 USB 2 0 Status LED color Description Red Device ready no Matrix connection Violet Connect...

Страница 37: ...ng condition Green SNMP board de registered 4 Status 2 White SNMP board is in registration process Status Description White SNMP board is in registration process Due to variations in LED type white might also appear as light purple or light blue Status LEDs of the network port Pos LED Status Description 2 Link status orange Off Port not activated Flashing Port activated no connection via network c...

Страница 38: ...ional power supply unit per KVM Extender unit 1x redundancy 2x country specific power cord Quick Setup USB cable 1 8 m type A to type B Additional content for KVM Extender module Dual Link replaces DVI D cable 2x DVI to DMS 59 video cable 1 8 m DVI D Dual Link connector to DMS 59 connector Additional content for KVM Extender module Dual Head replaces DVI D cable 2x DVI to DMS 59 video cable 0 3 m ...

Страница 39: ... USB HID USB cable 1 8 m USB type A to type B Additional content for upgrade module PS 2 2x PS 2 cable 1 8 m 6 pole connector Additional content for upgrade module USB 2 0 embedded USB cable 1 8 m USB type A to type B Additional content for upgrade module USB 2 0 USB cable 1 8 m USB type A to type B If anything is missing contact your dealer Pos 51 806 IHSE Install ati on System anschließen 482 xx...

Страница 40: ...ts see Chapter 7 Page 55 4 2 1 KVM Extender Setup 1 Switch off all devices CON Unit Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU to the CPU Unit with the supplied cables Please ensure the cables are not strained 6 C...

Страница 41: ...l Audio 1 Connect the digital audio source to the audio input of the CPU Unit 2 Connect the audio output of the CON Unit to suitable speakers or audio amplifiers If several active sources are connected Mini XLR input takes priority The audio signal is available at all outputs Upgrade Module Balanced Audio 1 Connect the digital audio source to the balanced audio input of the CPU Unit 2 Connect the ...

Страница 42: ...CPU to the CPU Unit USB 2 0 2 Connect the USB 2 0 devices to the CON Unit Connect to USB 2 0 devices Pos 52 806 IHSE Install ati on Installati onsbeispi ele UEB_Installati onsbeispi ele 5 m od_1278581564870_6 doc 42759 2 1 4 3 Example Applications This section illustrates typical installations of KVM Extenders Pos 53 806 IHSE Install ati on Installati onsbeispi ele 477 xx_C OMP 5 m od_129112426432...

Страница 43: ...ource computer CPU 2 KVM Extender CPU Unit 3 Interconnect cable 4 KVM Extender CON Unit 5 Console monitor keyboard mouse 6 Second monitor option only with Dual Head devices 7 USB 2 0 devices option only with 2x USB 2 0 devices 8 Audio sink optional only with devices with Analog Audio Serial option or Digital Audio option ...

Страница 44: ...e 474 xx_Zusatzmodule 9 m od_1373960474835_6 doc 77366 2 1 4 4 Overview Upgrade Modules This section illustrates an overview of the available types of upgrade modules for the KVM Extender Overview Upgrade Modules Pos 55 806 IHSE Konfig urati on UEB_Konfiguration 5 m od_1278575517073_6 doc 41846 1 1 ...

Страница 45: ...cases Downloading of the DDC information of the console monitor can be performed during normal operation see Chapter 6 1 Page 52 For special requirements DDC information can be retrieved and uploaded as a binary file to both the CPU Unit and the CON Unit Connect your computer with a USB mini cable to the service port of the CPU Unit or CON Unit The data area of the unit is now accessible as a flas...

Страница 46: ... console keyboard will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available If no keyboard command is executed within 10 s after activating Command Mode it will be automatically deactivated The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter...

Страница 47: ...Hot Key In order to set a Hot Key back to default settings of the extender press the key combination Right Shift Del within 5 s after plugging in a keyboard Pos 59 806 IHSE Konfig urati on USB HID Ghosti ng K477_USB HID Ghosting 9 m od_1362404683851_6 doc 71192 2 1 5 4 USB HID Ghosting This function allows specific keyboard and mice descriptors device descriptions to be permanently stored in the C...

Страница 48: ...now passed transparently to the source computer CPU Hot Key h r Enter When using a USB combo device as a USB HID input device switching to a CPU Unit with activated USB HID Ghosting may cause limited functionality Pos 60 806 IHSE Konfig urati on 474_Konfig urati onsdatei 474 xx 481 xx 482 xx 483 xx 7 m od_1331801555639_6 doc 58172 2333 1 5 5 Configuration File The KVM Extender contains a configura...

Страница 49: ...y with digital audio upgrade module SRC48000 Activate sample rate conversion sample rate 48 kHz only with digital audio upgrade module SRC96000 Activate sample rate conversion sample rate 96 kHz only with digital audio upgrade module SRC_NONE Deactivate sample rate conversion only with digital audio upgrade module Compression Parameter Function MEDCPRATE Activate medium compression rate MINCPRATE ...

Страница 50: ...te extender OSD ENAFRAME Show orange colored frame when losing extender connection ENAHOLDPIC Show last transmitted picture highlighted by an orange colored frame when losing connection ENALOSTMR Activate LOS timer ENADDCTX Activate DDC transmission by unplugging and connecting the monitor back to the CON Unit CENTERMODE Simulate the native resolution of Dual Link monitors by an additional black f...

Страница 51: ...tching of video and control between local and remote console by keyboard commands only with HDMI extenders and local control by an USB HID CON upgrade module USB 2 0 embedded Parameter Function ENAUSB11 Activate USB 1 1 mode for USB 2 0 embedded upgrade modules only with USB 2 0 embedded upgrade module DISUSBAUD Disable USB audio codec ENAMICAMP Activate microphone amplifier Transmission Parameter...

Страница 52: ...ith the Hot Key see Chapter 5 3 Page 46 2 Press the a key to download the DDC information of the console monitor The screen will go black for a short time At the same time Command Mode is closed and the keyboard LEDs return to previous status The video mode has been readjusted Screen quality should be optimal The CPU should now show the console monitor as the current screen together with the avail...

Страница 53: ...a redundant CPU Unit for the operation with two competing CON Units proceed as follows 1 Connect a redundant CPU Unit to any source computer CPU by using a mini USB connection 2 Open the file Config txt that is located on the appearing flash drive of the extender 3 Activate the release timer by writing the parameter RELEASETIME n into the second line The variable n defines the time in seconds and ...

Страница 54: ...nels in Dual Head Mode CPU Units of the 482 series offers the possibility for a specific switching of single video channels in Dual Head mode This requires an active connection to a Single Head CON Unit either point to point or through a KVM matrix When having an active connection switching of single video channels is executed by using the following keyboard commands at the CON Unit Function Keybo...

Страница 55: ...IHSE Technische D aten Schnittstell en USB HID 5 m od_1278578292214_6 doc 42150 3 1 7 1 2 USB HID Our devices with USB HID interface support a maximum of two devices with USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB...

Страница 56: ...board and mouse Keyboard Compatible with most PS 2 keyboards even with various special keyboards Certain keyboards with additional functions can be run with special firmware Mouse Compatible with most 2 button 3 button and scroll mice Pos 70 806 IHSE Technische D aten Schnittstell en 474 xx USB 2 0 tr ansparent 7 mod_1331801757497_6 doc 58190 3 1 7 1 4 USB 2 0 transparent KVM Extender models with ...

Страница 57: ...hnische D aten Schnittstell en Seriell e Schnittstell e 5 mod_1291127444390_6 doc 44828 3 1 7 1 7 Serial Interface The serial interface option supports a full duplex transmission with a real hardware handshake up to a Baud rate of 115 200 Baud The CON Unit is cabled as DTE Data Terminal Equipment like CPU output and can be connected directly to DCE devices Data Communication Equipment A touch scre...

Страница 58: ... 71309 3 1 7 1 8 Serial Interface RS422 KVM Extenders with a serial interface RS422 D Sub 9 support a differential full duplex transmission up to a Baud rate of 115 200 Baud The CPU unit is designed as controlling device and can for example be connected directly to video or media servers The CON unit is designed as a controlled device and so can be connected directly to remote controllers Connecti...

Страница 59: ...ion The output of the CPU Unit is connected to the microphone input of the sound card red Adjust the sound card to provide an additional amplification 20 dB The output of the CPU Unit is connected to the audio input of the sound card blue Choose this connection if the microphone has its own pre amplifier The CON Unit can also provide pre amplification of a microphone Open the CON Unit locate the M...

Страница 60: ...therwise the first active signal The three connectors on the CON Unit provide concurrent digital audio KVM Extenders with the digital audio option include an inbuilt sample rate converter that provides predefined sample frequencies at the output of the CON Unit The user can set directly the following parameters by using a configuration file Activate or deactivate sample rate converter in the Confi...

Страница 61: ...ivate the sample rate converter write SRC_NONE in the Config txt file of the CPU unit Compatibility AES EBU S PDIF EIAJ CP1201 IEC 60958 Standards Dolby Digital DTS PCM Bit Depth 24 bit Sample Rate 32 to 192 kHz CPU Unit Inputs Mini XLR AES EBU symmetrical lockable Coaxial S PDIF RCA Cinch Optical S PDIF TOSLINK CON Unit Outputs Mini XLR AES EBU symmetrical lockable Coaxial S PDIF RCA Cinch Optica...

Страница 62: ...r requires interconnect cabling specified for Gigabit Ethernet 1000BASE T The use of solid core AWG24 shielded Cat 5e or better is recommended Cat X Solid Core Cable AWG24 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG24 Connection according to EIA TIA 568 B 1000BASE T Cat X Patch Cable AWG26 8 S UTP Cat 5e cable according to EIA TIA 568 B Four pairs of wires AWG26 8 Connect...

Страница 63: ...istant Maximum Acceptable Cable Length When using L474 R474 add on modules the binding specifications stated in the data sheets of the add on modules apply Type of cable Maximum Acceptable Cable Length Single mode 9μm 10 000 m 32 808 ft Single mode 9μm XV 5 000 m 16 404 ft Multi mode 50μm OM3 1 000 m 3 280 ft Multi mode 50μm 400 m 1 312 ft When using single mode SFPs with multi mode fiber optic ca...

Страница 64: ...her devices that are not supported as standard will normally operate with our devices featuring transparent USB support Please note that concurrent operation of more than two USB HID devices is not possible even if you use a USB hub Pos 85 806 IHSE Technische D aten Unterstützte Peri pherie U SB 2 0 Geräte 5 m od_1278578553933_6 doc 42278 3 1 7 3 2 USB 2 0 Devices KVM Extender models featuring a t...

Страница 65: ... GND 44 BRXC_N 5 5V DVI 25 RX2_P 45 BRXC_P 6 DDC SCL 26 RX2_N 46 GND 7 DDC SDA 27 RX1_P 47 n c 8 GND 28 RX1_N 48 n c 9 BDDC SDA 29 RX0_P 49 GND 10 BDDC SCL 30 RX0_N 50 n c 11 B5V DVI 31 RXC_P 51 n c 12 GND 32 RXC_N 52 GND 13 n c 33 GND 53 n c 14 n c 34 GND 54 GND 15 GND 35 GND 55 n c 16 RX3_P 36 HPD 56 n c 17 RX3_N 37 n c 57 GND 18 RX4_P 38 n c 58 n c 19 RX4_N 39 n c 59 n c 20 RX5_P 40 BHPDT 60 GN...

Страница 66: ...2 Data White 3 Data Green 4 GND Black Pos 91 806 IHSE Technische D aten Pi nbel egungen Buchse Mini U SB Typ B 5 m od_1278578794167_6 doc 42387 1 Connector Mini USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 2 Data White 3 Data Green 4 n c 5 GND Black Pos 92 806 IHSE Technische D aten Pi nbel egungen Buchse PS 2 9 m od_1362476953272_6 doc 71329 1 Connector PS 2 Picture Pin Signal 1 DATA 2 GND ...

Страница 67: ... IHSE Technische D aten Pi nbel egungen Stromversorgung 5 mod_1278578849183_6 doc 42423 1 Power Supply Picture Pin Signal Inside VCC 5VDC Outside GND Pos 96 806 IHSE Technische D aten Pi nbel egungen D Sub 9 Seriell 5 m od_1291128631437_6 doc 44882 1 D Sub 9 Serial RS232 Picture Pin Signal Pin Signal 1 n c 6 DSR 2 RxD 7 RTS 3 TxD 8 CTS 4 DTR 9 n c 5 GND Pos 97 806 IHSE Technische D aten Pi nbel eg...

Страница 68: ... Device Picture Pin Signal Pin Signal 1 GND 6 Tx GND 2 TxA 7 TxB 3 RxB 8 RxA 4 Rx GND 9 n c 5 n c Pos 99 806 IHSE Technische D aten Pi nbel egungen Ster eo Klinkenbuchse 3 5 6 35 mm 5 mod_1291128765156_6 doc 44901 1 3 5 6 35 mm Stereo Jack Plug Picture Pin Signal 1 GND 2 Audio IN OUT L 3 Audio IN OUT R Pos 100 806 IHSE Technische D aten Pi nbeleg ungen RC A Ci nch 5 m od_1291128877593_6 doc 44920 ...

Страница 69: ...d_1385652314288_6 doc 103285 2 1 7 5 Power Supply AC Power Supply Model Max Current Max Voltage Frequency 474 BODY2N 700 mA max 100 240 V 50 60 Hz 474 BODY6R 1 400 mA max 100 240 V 47 63 Hz 474 BODY6BP 1 300 mA max 100 240 V 50 60 Hz 474 BODY6BPF 1 300 mA max 100 240 V 50 60 Hz 474 BODY21 4U 4 000 mA max 2x 100 240 V 50 60 Hz DC Power Supply Model Max Current Max Voltage 474 BODY2 2R 3 000 mA 5 VD...

Страница 70: ...atzbedi ngungen 5 mod_1278578980026_6 doc 42480 2 1 7 6 Environmental Conditions Operating Temperature 41 to 113 F 5 to 45 C Storage Temperature 13 to 140 F 25 to 60 C Relative Humidity Max 80 non condensing Pos 105 806 IHSE Technische D aten Ei nsatzbedingungen Zusatz Ei nsatzbeding ung en 474 481 482 483 15 mod_1446725775104_6 doc 164929 1 Noise Emission Sound Pressure Level SPL max 21 dBA per f...

Страница 71: ... x 41 mm 11 5 x 5 8 x 1 7 Shipping Box 550 x 365 x 115 mm 21 7 x 14 4 x 4 5 Devices in the 6 fold Vario Chassis 6R CPU Unit CON Unit 442 x 147 x 41 mm 17 4 x 5 8 x 1 7 Shipping Box 760 x 365 x 115 mm 29 9 x 14 4 x 4 5 Devices in the 6 fold Vario Chassis 6BP CPU Unit CON Unit 442 x 250 x 44 mm 17 4 x 9 8 x 1 7 Shipping Box 550 x 372 x 155 mm 21 7 x 14 6 x 6 1 Devices in the 21 fold Vario Chassis CP...

Страница 72: ...kg 2 4 lb Shipping Box 2 9 kg 6 4 lb Devices in the 4 fold Vario Chassis CPU Unit CON Unit 0 9 kg 2 0 lb Shipping Box 3 4 kg 7 5 lb Devices in the 6 fold Vario Chassis 6R CPU Unit CON Unit 1 9 kg 4 2 lb Shipping Box 5 1 kg 11 2 lb Devices in the 6 fold Vario Chassis 6BP CPU Unit CON Unit 2 5 kg 5 5 lb Shipping Box 3 5 kg 7 7 lb Devices in the 21 fold Vario Chassis CPU Unit CON Unit 10 0 kg 22 1 lb...

Страница 73: ...tion Parameter not set or saved Write parameter into Config txt file and save changes Start Commanc CFG not set Write start command CFG into first line of the Config txt file Parameter written incorrectly Check correct spelling and capitalization Extender not restarted Restart extender Pos 111 806 IHSE Hilfe im Problemfall Bildausfall 482 xx 10 m od_1385652962480_6 doc 103427 2 1 8 2 Blank Screen ...

Страница 74: ...formation from console monitors see Chapter 6 1 Page 52 Reboot CPU if necessary CON Unit LED 3 red or yellow No monitor detected Check connection length and quality of the DVI D cable to monitor tighten cable thumbscrews No video signal detected from CPU Unit Check connection length and quality of interconnect cables between the units Download DDC information from console monitors see Chapter 6 1 ...

Страница 75: ...D device Connect USB HID device USB HID device is not supported Contact dealer if necessary Pos 113 806 IHSE Hilfe im Problemfall Störung am seri ellen Anschluss 474 xx 6 m od_1304586713332_6 doc 51418 2 1 8 4 Serial Connection Diagnosis Possible Reason Measure Serial device not operational Settings of the serial interface Check Baud rate and general settings No serial connection to CPU Check conn...

Страница 76: ...switch it on Check connection of audio cable CPU Unit No signal at audio output microphone No audio connection to audio source microphone Connect analog audio source microphone Check connection of audio cable No signal Switch analog audio source on Activate analog output at audio source No audio connection to audio sink e g CPU Check connection to CPU Check connection of audio cable Check audio co...

Страница 77: ...U SB HID Modul Anschl uss 474 xx 6 m od_1304586906004_6 doc 51475 2 1 8 7 Upgrade Module USB HID CPU Module CON Module Rear View Rear View Diagnosis Possible Reason Measure LED 1 2 off Device at higher lower USB HID port not detected Check connection of USB cable to USB HID device Connect USB HID device Contact dealer if necessary CPU Unit LED 3 off Connection between CON Unit and CPU Unit Check i...

Страница 78: ... cable and restart CPU Connect power cable first CPU CON Unit LED 2 off No connection between CON Unit and CPU Unit Check interconnect cable and connectors CPU CON Unit LED 2 off and USB 2 0 device without function No USB 2 0 device Connect USB 2 0 device USB 2 0 device is not supported Check installation at the CPU also the necessary drivers New connection of the USB 2 0 device Contact dealer if ...

Страница 79: ...ove USB and power cable and restart CPU Connect power cable first CON Unit LED 3 red Connection between CON Unit and CPU Unit Check interconnect cable and connectors CON Unit LED 3 flashing green light blue and USB 2 0 device without function No USB 2 0 device Connect USB 2 0 device USB 2 0 device is not supported Check installation at the CPU also the necessary drivers New connection of the USB 2...

Страница 80: ...ate of the existing manual Nature circumstances and duration of the problem Components included in the system such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number Results from any testing you have done 9 2 Shipping Checklist 1 To return your device contact your dealer to obtain a RMA number Return Material Authorizati...

Страница 81: ...ordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate t...

Страница 82: ... IHSE Zertifikate ATB_W EEE 5 mod_1278579673292_6 doc 42704 2 1 10 3 WEEE The manufacturer complies with the EU Directive 2012 19 EU on the prevention of waste electrical and electronic equipment WEEE The device labels carry a respective marking Pos 80 806 IHSE Zertifikate ATB_R oHS 5 m od_1278579714214_6 doc 42722 2 1 10 4 RoHS RoHS 2 This device complies with the Directive 2011 65 EU of the Euro...

Страница 83: ...f the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s keyboard and mouse optionally also with USB 2 0 devices Console Keyboard mouse and monitor CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU CVBS The analog color video baseband signal CVBS is also called Composite Video and it is part of the PAL...

Страница 84: ...s HDMI An interface for an all digital transmission of audio and video data It is differentiated between the HDMI standards 1 0 to 1 4a The signals have TMDS level KVM Keyboard video and mouse Mini XLR Industrial standard for electrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 5µ multi mode fiber cable or 50µ multi mode fiber cable OSD The On ...

Страница 85: ... Standardized fiber connection system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage v...

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