Trouble Shooting
12
P15
Unit doesn’t respond
(no power)
Can’t play Bluetooth
music from cellphone
or other Bluetooth
devices
Bluetooth device
didn’t charge up
Sound is distorted
Bluetooth music is
broken up
Can’t hear caller’s
voice
iA100 charges iPhone and docking iPod
models only, not other devices
Volume level is set too high
Sound source is distorted
Bluetooth device is out of range of iA100
Bluetooth device is out of range of iA100
Volume on iA100 is too low
Make sure your device is plugged into a working charger
Decrease the volume
If original sound source is poor quality, distortion and noise are
easily noticed with high-power speakers.
Try setting EQ to flat on your iPhone, iPod or Bluetooth device
Move your Bluetooth device within 30 feet of the iA100
Move your cell phone closer to iA100
Raise volume on iA100
Solution
Symptom
Possible Problem
AC adaptor isn’t plugged to a wall outlet or
the connector is not plugged into the power
supply jack on the back of the unit.
Wall outlet is not functioning
Device and iA100 are not paired AND linked
Device does not support the A2DP and
AVRCP Bluetooth profiles
Plug the AC adaptor into a wall outlet and plug the connector into
the AC jack on the unit
Plug another device into the same wall outlet to confirm the outlet
is working. If the outlet is controlled by a switch, check that the
switch is ON.
While you need the A2DP and AVRCP Bluetooth profiles to stream
music to the iA100, you can still use the handsfree speaker phone
functionality
Make sure your phone supports the A2DP and AVRCP Bluetooth
profiles before linking/pairing. The iA100 defaults to the last linked
device, so a new device may need to be linked from the device
itself (see your device’s user guide).
Power is off
Press the Power button on the iA100
My Bluetooth
headset won't pair
with the iA100
Headsets and other receivers will not pair
with the iA100
Pair headset directly with phone or other transmitting device
Others can't hear
my voice/voice isn't
clear to listener
You are too far from iA100 microphone
Mic is muted/ Mute operation is on
The mic is near the Snooze Button. Move closer to the iA100.
Press the Mute button to release mute
