iHelmet (Model: LTD200S) User Manual
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A:The helmet will turn off within 10 sec after the treatment is completed.Press the ON/OFF
switch at least for 1 sec.
If you are still experiencing problems with your iHelmet after using this troubleshooting guide,
please contact Slinph to service or replace your unit.
Slinph Technologies co., LTD.
Room 211, Building B, 1970 Cultural and Creative Industrial Park,Minzhi Street,
Longhua, Shenzhen 518107
+86 755 83461353
www.slinph.com
7 Service
If the sensor in your iHelmet is not functioning properly, discontinue using your device and
contact Slinph. Customers service Spec86 755 83461353 or [email protected] to
service or replace your unit.
Warning:
Do not attempt to repair any portion of the iHelmet Hair Growth System.
This appliance has no user-serviceable parts. If a malfunction occurs, contact a Slinph
Customers service Spec86 755 83461353 or [email protected]
We will make available on request circuit diagrams, component part lists, descriptions,
calibration instructions, or other information that will assist service personnel.
8 Warranty
To Obtain Warranty Service Please Complete These Two Easy Steps:
1. Contact Slinph Support to receive an RMA number.
Call or e-mail Slinph Support to describe the problem and request a return
merchandise authorization (RMA) number. You will need to provide the unit's serial
number, your return shipping address and an email address/phone number.
Phone: +86 755 83461353.
Email: [email protected]
2. Once you have received submitted your RMA request, Slinph will issue a prepaid
return label with your RMA number and instructions to ship the unit back to us to be
serviced. You must include the RMA number on the outside of the package. If you do
