28
TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions.
This enables faults to be detected in good time and
the safety system can react appropriately. These
faults are frequently so minor that they can be
removed within a few minutes.
The appliance will not start, no lamp
lights up.
Check whether:
•
the mains plug is inserted into the socket
•
the wall socket is functioning correctly (use a
table lamp or similar) to test
the washing machine will not start...
(varies according to model)... and the
“Start/Pause” light flashes
Check whether:
•
the appliance door is properly closed;
•
The “Start/Pause” button has been pressed
...and the “Start/Pause” light goes on
(for models with a digital display a dash appears here)
.
Check whether:
•
a programme has been selected
...and the “On/Off” lamp goes on.
Check whether:
•
The appliance door is properly closed;
•
the tap is turned on (see also “Fault in the water
supply/safety hose”)
•
a programme has been selected
The washing machine stops during the
programme
(varies depending on model)
.
Check whether:
•
The “Rinse Hold” light flashes, or the “Rinse
Hold” button has been pressed; terminate this
special option by pressing the button
•
Another programme has been selected and the
“Start/Pause” button is flashing. Reselect the
desired programme and press the “Start/Pause”
button
•
The door has been opened and the “Start/Pause”
light is flashing. Close the door and press the
“Start/Pause” button again
•
The “On/Off” button has been pressed and the
light is on
•
The washing machine safety system has been
activated (see “Fault Indicators” table)
Detergent and additive product residues
in dispenser at end of wash.
Check whether:
•
the siphon is correctly installed and clean (see
“Care and Maintenance”)
•
sufficient water is entering. The mesh filters in
the water connection could be blocked (see
“Care and Maintenance”)
•
When using powder detergent beforehand the
coloured insert for dosing liquid detergent has
been removed from the
dispenser
The washing machine vibrates during the
spin cycle.
Check whether:
•
The washing machine is level and standing firmly
on all four feet
•
The transport bolts have been removed. Before
using the washing machine, it is imperative that
the transport bolts are removed
Final spin results are poor.
The washing machine has an unbalance detection
and correction system. If individual heavy items are
loaded (a bathmat, bathrobe), this system may
reduce the spin speed automatically or even
interrupt the spin completely if it detects too great
an imbalance even after several spin starts, in order
to protect the washing machine.
•
If the laundry is still too wet at the end of the
cycle, add other articles of laundry and repeat the
spin cycle
•
Excessive foam formation may prevent spinning.
Observe correct detergent dosages
•
Check whether spin speed “0” was selected
Fault display table
Luminous display
Spin speed
lights
Digital display
(if fitted)
Fault description
“Tap off”
flash
“H” and “F”
“Fault in water supply”
-
flash
“P” and “F”
“Draining fault”
-
flash
from “F4” to “F16”
“Fault in an electrical component”
“Water Stop”
flash
“A” and “F”
“Water Stop fault”
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