Igloohome MP1F Скачать руководство пользователя страница 35

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Troubleshoot

Pairing is unsuccessful

• Try with a different mobile device, using the

same username and password

• Update your phone’s operating system to the

latest version

• Restart the Bluetooth and Internet connection

on your mobile device

• Restart igloohome app on your mobile device

• Switch to a new set of batteries

• The Mortise battery is flat

• Use a 9V battery to jumpstart the lock and unlock

the Mortise to replace the batteries

• Refer to page 26 and 27

• Please unlock within 20 seconds

Keypad does not light up

• Restart the Bluetooth and Internet connection

on your mobile device

• Check on the timezone of the home listing

against your phone time

• Check if the Bluetooth Key is expired. It must be

accepted within 1 hour of generation

• Update your igloohome app to the latest version

• Switch to a new set of batteries

Bluetooth Key is not working

• Make sure that the generated PIN codes are

activated within the given hours

• Do a Bluetooth Unlock to refresh the app

• PIN codes may have been customised or expired

Generated PIN codes do not work

• Please ensure the two pins of the battery is in

contact with the 9V jumpstart pin securely while

unlocking it

• Please unlock within 20 seconds

• Please ensure that the 9V battery has sufficient

power

Unable to use a 9V battery

to jumpstart the lock

• Make sure you do not activate the safety

handle function. If so, please refer to page

23 to deactivate it.

Pressing the handle from the

inside does not unlock the door

• Check if the mortise is in keypad lockout /

passage mode or security lockout mode

• Check that your lock is not muted

Keypad lights up on touch only

Slow locking / Unlocking

• The Mortise is low in battery. Switch to a

new set of batteries

• The Mortise is low in battery. Switch to a

new set of batteries

Keypad is flickering

• Check battery level of the lock

• Make sure you have enabled auto relock

function on the app and the magnet sensor

has been installed on the door frame

Re-lock is not working

Содержание MP1F

Страница 1: ...1 Installers User guide Push Pull Mortise Version 0 1 04 21 MP1F ...

Страница 2: ...al Please refer to our website igloohome co support for the latest version of the manual Welcome This guide will get you up and running with your igloohome Push Pull Mortise In the meantime you should follow igloohome on Facebook and Youtube VisitourYoutube Like us on Facebook ...

Страница 3: ...uide Lock Anatomy 13 Features 14 Unlocking from the Outside 16 Unlocking from the Inside 18 Locking from the Outside 20 Locking from the Inside 21 Child Pet Safety Handle Function 22 App Onboarding 24 Managing Access in App 25 9V Jumpstart 27 Changing Batteries 28 Lock Behaviour 29 Airbnb Connect 31 Audio and LED Indications 32 Troubleshoot 33 ...

Страница 4: ...Drill Sheet Installation Guide RFID Stickers x2 5 Physical Keys Note 1 For door frames with thickness of 40mm and above it is recommended to use the strike plate with an extended curved lip 2 For doors with thickness of 40mm 50mm please use the shorter shaft for doors with thickness of 50mm 70mm please user the longer shaft X 4 X 4 X 4 X 6 X 4 ...

Страница 5: ... 3 9kg Gross 4 7kg Unlock Methods Fingerprint Bluetooth PIN Code RFID Tags RFID Stickers Multi Function Button Handle Physical Keys Front Back 82mm 2 23 360mm 14 17 Side 71mm 2 80 DO NOT USE Heavy Duty Eveready GP or rechargeable batteries Duracell Energizer and Panasonic alkaline batteries recommended Please note that using better batteries will improve the performance and lifespan of the lock 36...

Страница 6: ... 190mm 7 48 with handle 40mm 70mm 1 57 2 75 360 mm 13 97 73mm 2 87 10 mm 0 39 Mortise Assembly Length Dead bolt Sensor Latch Latch bolt 120mm including 10mm forthe wire Cable 10 mm 0 39 4 72 0 39 Installation Guide Requirements ...

Страница 7: ...8 45mm 1 77 For doors with thickness 40 50mm 1 57 1 98 For doors with thickness 50 70mm 1 98 2 75 Right Hand Installation Note Hinge is on your left Note Hinge is on your right Left Hand Installation Hinge Outside Outside Hinge X 4 X 6 20mm 0 78 20mm 0 78 X 4 ...

Страница 8: ...links to your door pictures to support igloohome co Preparing the Door Items needed Recommended Door and door frame material Wood Recommended Gap between door and door frame 3mm 0 01 Drill 32mm 1 25 Hole Saw 68mm 2 70 Hole Saw 20mm 0 78 Spade Bit 2 Phillips Screw Driver 20mm 0 78 Chisel Hammer 135mm Drill Sheet ...

Страница 9: ...rk the center of the holes and then drill for accuracy Drilling Door Make sure this is aligned to the centre of door edge Dooredge Fold here before drilling holes for side Dooredge 120mm 4 72 Chiselling Depth Width 2 3mm 0 0079 0 01 ...

Страница 10: ...if the door swings OUTWARDS towards you Front Assembly set to PULL Back Assembly set to PUSH From the outside if the door swings INWARDS away from you Front Assembly set to PUSH Back Assembly set to PULL Front Assembly Front Assembly BackAssembly BackAssembly Cut the key cylinder accordingly for different door thickness 5mm 10mm The notch to snap serves as guideline only and might change depending...

Страница 11: ...Pull Out swing Right Push In swing Install the key cylinder of the outdoor unit correctly against the mortise installed on the door Install Mortise Flat side of the latch faces in Inside Install Outer Body Screws Mortise Shaft 20mm 0 78 Screws 20mm 0 78 20mm 0 78 ...

Страница 12: ... Connecting Cable Install Inner Body 6 Screws 20mm 0 78 Be aware not to damage the cables during installation The toggle switch must be the opposite from the outdoor body Mortise cable Outdoor unit cable ...

Страница 13: ...nsure to chisel appropriately to the correct measurements Installation Confirmation 1 Insert batteries then the buzzer will sound 2 Lock the door by pressing and holding 3 Unlock the door with 1234567890 Screws 15mm 0 23 7 Dust Box Striker ...

Страница 14: ...een Keypad Low Battery Indicator RFID Reader LED Indicator Fingerprint Reader Unlock Clear Battery Cover Multi Function button 9V Jumpstart Outer Handle Inner Handle Emergency Keyhole Outer Body Note Please remove the bottom cover to access keyhole ...

Страница 15: ... power is drained an external 9 Volt battery can be used to provide emergency power The 2 contact points of the battery must be aligned with the 2 contact points on the Mortise Low Battery Indicator When battery power is low i e less than 20 a low battery indicator will appear on the keypad and the red LED will pulse along with short beeps when the mortise locks or unlocks The battery level will a...

Страница 16: ...disable the alarm tap on keypad or unlock by pressing the Multi Function button Safety Handle Function To prevent children pets from accidentally unlocking the door from inside via the handle user can turn the safety handle function toggle to its vertical position to activate this function Quiet Unlock Mute audio indicators while unlocking forquieteraccess to prevent disturbance Security Lockout B...

Страница 17: ...he scanner 2 The status indicator will flash green twice with 4 short ascending tones once unlocked Push Pull Mortise Home Bluetooth 1 Open your igloohome app 2 Tap on the Bluetooth Unlock button 3 The status indicator will flash green twice with 4 short ascending tones once unlocked b ...

Страница 18: ... pins followed by the Unlock Icon 3 The status indicator will flash green twice with 4 short ascending tones once unlocked c RFID d 1 Hold the registered card and move it closer towards the RFID icon on the top of the Mortise 2 The status indicator will flash green twice with 4 short ascending tone once unlocked ...

Страница 19: ...any audio indicators e When the door locks next it will also lock quietly without any audio indicators After that audio indicators will resume unless Quiet Unlock is performed again Physical key 1 Pull the bottom cover downwards to reveal the keyhole 2 Insert the physical key and turn to unlock f Bottom View Insert the Physical key Pull Downwards ...

Страница 20: ...20 Unlocking from the Inside Handle a Unlock by pulling pushing the handle Pull Push ...

Страница 21: ...21 Multi Function Button b Press the Multi Function button to unlock ...

Страница 22: ...er to Even if auto relock is disabled as a security feature the mortise will still lock after 30s if it is unlocked using the multi function button BT unlock and door is not opened Manual Relock b Press and hold the Unlock icon on the bottom right of the keypad for 2 seconds until the status indicator will show green with a long beep Note Used when Auto Relock is Off ...

Страница 23: ...ase that auto relock function is disabled or does not work after closing the door user can alternatively press the Multi Function Button to manually lock the Mortise from the inside b The multi function button will only rotate for door thickness less than 55mm ...

Страница 24: ...d Pet Safety Function b a Activate 1 The function is deactivated by default 2 To activate it push the safety toggle to the right 3 The Mortise now cannot be unlocked from the inside using the handle Push Right ...

Страница 25: ...25 b a b 1 To deactivate the function simply push the safety toggle towards the left 2 The Mortise can now be unlocked from the inside using the handle Deactivate Push Left ...

Страница 26: ...IN code a Select Add new igloohome lock Note For existing users with other paired locks go to Configuration select Add Lock and follow the instructions Before proceeding turn on your Bluetooth and ensure that you are within Bluetooth range of the lock Go to Access and customize your Master PIN by editing it In the factory mode before pairing the PIN to unlock is 1234567890 ...

Страница 27: ...he igloohome smart lock via Bluetooth There are 3 steps to using a Shared Bluetooth Key 1 Under Access create Access and choose Bluetooth Key under Access Type Proceed to share the key after it is created 2 Guest receives the Bluetooth Key by one of these methods Clicking the URL given and follow the instructions Claiming Bluetooth Key under Configuration 3 Guest can now use the Bluetooth Key unde...

Страница 28: ... Follow instructions on the app and select Done to complete the process Managing Access in App 4 Adding Fingerprint 1 Under Access select Access followed by Fingerprint 2 Read the instructions on the app click next and name your fingerprint 3 Place the desired finger on the scanner at least three times as instructed by the app 4 Once successfully added there will be 4 ascending tones 5 Select Done...

Страница 29: ...k and you will hear a series of beeps and the keypad will light up if the batteries are fully drained 2 While holding the 9V battery to the jumpstart key in your PIN code on the keypad followed by the Unlock icon 9V Please ensure terminals of the 9V battery are in proper contact with the contact points on the lock 9V ...

Страница 30: ...30 Changing Batteries Secure battery cover tightly by pushing it downwards Push the battery cover upwards to remove it Insert AA Batteries Battery Cover ...

Страница 31: ... and physical key and any other unlocking methods aside from the one locked out can be used to unlock in this mode 5 consecutive invalid PIN orRFID orFingerprint attempts by default Configurable via Bluetooth Security Lockout After1 5 10 Minutes or Any otherunlocking methods If keypad is disabled single flash when keypad is triggered If RFID is disabled RFID reader will not read any RFID cards If ...

Страница 32: ...c flow by deactivating auto relock It can be activated when the mortise is unlocked Method 1 Turn off auto relock under lock settings via Bluetooth Method 2 Holding on to the Multi Function Button 3 Holding on to the Multi Function Button until 3 short ascending beeps is heard Keypad Disabled Mode Passage Mode Holding on to the Multi Function Button until 3 short descending beeps are heard or Unlo...

Страница 33: ...view or edit its details Notes If the access mail has not been sent changing your check in check out time via the app modifies the start and end time of the PIN codes to be shared with your guest If the access mail has been sent changing these details will only affect the next reservation Changing these details on the igloohome app does not update the check in check out time on the listing on the ...

Страница 34: ...ed Keypad Disabled Mode Deactivated Keypad Security LockoutAlarm Keypad Security Lockout Deactivated Low BatteryAlert FireAlarm TamperAlarm Hard Reset Unpair Pairing 6 sets of4 short beeps Ascending 3 fast tones Descending 3 fast tones Low high siren for30 60 90 seconds 2 long beeps When mortise is locked orunlocked Ifbattery is below 20 2 sets of2 short beeps with pulsing Red LED Ifbattery is bel...

Страница 35: ...ted PIN codes are activated within the given hours Do a Bluetooth Unlock to refresh the app PIN codes may have been customised or expired Generated PIN codes do not work Please ensure the two pins of the battery is in contact with the 9V jumpstart pin securely while unlocking it Please unlock within 20 seconds Please ensure that the 9V battery has sufficient power Unable to use a 9V battery to jum...

Страница 36: ...nergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corre...

Страница 37: ...37 For enquiries go to igloohome co support ...

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