16
TROUBLE SHOOTING GUIDE
If you experience difficulties with the appliance, please check the suggestions below before contacting
customer services on 01473 271272:
Problem
Possible Cause
Solution
The appliance does not work.
Not properly plugged into the
mains wall socket.
Plug in firmly.
No electricity in the mains wall
socket.
Check fuse or breaker.
The door is not closed properly.
Make sure the door is properly aligned
and creates a seal around the door.
The appliance is making a lot
of noise.
The pipe work is touching the wall
or skirting board.
Pull the appliance forward so it does
not touch the wall or skirting board.
The appliance has not been
levelled properly.
Adjust the feet at the front of the
fridge, ensuring they are in firm contact
with the floor
The temperature in the fridge
is too warm.
The thermostat is set too high for
the environment.
Turn the thermostat to a higher
setting.
The appliance is too close to a
heat source.
Move the appliance away from any heat
sources and out of direct sunlight.
There is not enough ventilation
around the appliance.
Ensure there is a minimum gap of
10mm at each side and 30mm above
the appliance.
The door is not closed properly.
Ensure nothing is protruding past
the cavity. Check that the seal is not
damaged.
The temperature in the fridge
is too cold.
The thermostat is set too low.
Turn the thermostat to a lower setting.
There is water beneath the
salad crisper and on the floor.
There is something touching the
interior back wall of the appliance.
Ensure that no food is touching the
interior back wall of the appliance.
Ice builds up rapidly inside of
the appliance.
The door is not closed properly.
Check to see if anything is stopping the
door from closing properly.
Food and liquids are not covered.
Ensure all food is covered to prevent a
build up of moisture in the fridge.
