User Manual
DUM4021418-EN
20
www.ies-synergy.com
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Other messages
Message
Description
Error connecting server.
Booting interrupted !
Please call support.
Message displayed during the startup of the charging station
if the backend server reject the connection.
Error connecting to RFID reader.
Booting interrupted !
Please call support.
Message displayed during the startup of the charging station
if the RFID module does not work. Please contact support.
Error connecting to Communication Control Unit.
Booting interrupted !
Please call support.
Message displayed during the startup of the charging station
if the CCU board does not work. Please contact support.
Error connecting to AC Unit.
Booting interrupted !
Please call support.
Message displayed during the startup of the charging station
if the AC powershare board does not work. Please contact
support.
AC contactor failed.
Please unplug any connected vehicle and call support.
Message displayed during the startup of the charging station
if the AC powershare board does not work. Please contact
support.
Charger inoperative. Cannot charge here.
Charger inoperative. Backend server request charger does not
accept charge
Charger inoperative. Please unplug your vehicle.
Charger inoperative. Backend server request charger does not
accept charge. Unplug the vehicle.
Authorization failed!
Please retry identifying.
User rejected by the backend server.
Charger offline. Set up to refuse offline charging.
Charger offline.
Error timeout. Please unplug your vehicle then identify.
Time out, user identified, unplug the vehicle before retrying
to identify.
Link established. Waiting for car’s start command...
This screen can be displayed when the user is using AC
charging. The vehicle decides when to start charging.
Error: Authorization failed.
You cannot stop the charge session.
The charge cannot be interrupted by this user who is not rec-
ognized by the backend server.
To stop charging, use your RFID card or your application.
User wants to stop the charge. He should identify himself to
be able to switch off the charge and disconnect his vehicle.
Charge done. Wrong RFID pass. Unplug your vehicle.
User not recognized by the backend server... Charging termi-
nated. Unplug the vehicle.
Updating station... Charging not available.
Charging station is being updated. Please wait.
Error updating. DO NOT CHARGE HERE. Wait for correct
update.
Error updating. Please contact support for updating the
charging station.
Remote reset started... Station will reboot now.
Station is being rebooted.
Station rebooted. Please unplug your vehicle.
Station rebooted during a charge. Please unplug and retry to
launch the charge.
Warning: insulation failure.
Cable insulation failed. Please contact support.