Troubleshooting
6
p.16
1
Troubleshooting
If the product does not function properly, please see the below for trouble shooting.
Problem
Solution
My card is not read
properly.
1) Check the rated voltage specified in the user manual and the catalog.
2) Ensure that you are using an ISO14443 Type A card.
- Cards of 125 kHz format can not be used. However, the 13.56 MHz card
cannot be used if it is of Type B, ISO15693.
(Contact the card retailer regarding the card format.)
3) If the problem persists, contact the nearest customer service for your
assistance.
When I turn on the
product, it sounds a
beep with dimly turned
on indicator.
1) Ensure that you are using a larger-capacity adapter than specifi ed in the
user manual or the catalog, which should cover the rated current
consumption of the reader. If you are using multiple readers that are
connected to one adapter, make sure that the adapter should be large
enough to cover the current consumption multiplied by the reader count.
2) Even with a large adapter enough to supply adequate power, if the
power cable is not a dedicated line (such as communication line or UPT
cable), or if it’s so long to cause power loss, you’d better replace it with a
dedicated line or reinforce it.
3) If the problem persists, contact the nearest customer service for your
assistance.
The read range (R/R) of
the card differs each
time the product reads
the card.
1) The characteristics of a card are determined by the nature of the coils
used and in the manufacturing process engaged by the card manufacturer.
So what you do fi rst is to check that the cards in use are made by the
same manufacturer. If you are using cards from different card makers, the
read range (R/R) differs by the card, which is the result of normal
operation.
Содержание SRK101V
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