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Are iDROID Phones 4G?
All iDROID Mobiles Android 4.4.2 devices are 4G HSDPA+ enables, meaning they will
reach a minimum speed of 21mbps. This is the upgrade to 3G and provides a faster
internet and connected environment for the user.
My wireless phone won't turn on.
Press and hold the POWER button.
Remove the battery, try re-charging the battery, and re-insert.
I can't make or receive calls.
1-Make sure the phone is on.
2-Make sure you push the SEND (green) button.
3-Check if the NO SERVICE indicator is lit.
4-Check the battery strength indicator.
My speaker phone doesn't work.
1-Ensure the volume is at its highest by using the volume buttons or left and right
buttons (during a call) on our feature phones.
2-Try removing and reinserting your battery.
I get a busy signal when I try to make my call.
1-Retry your call
2-Check with your service provider to make sure your account is able to make calls
3-If dialing an international call, makes sure you dialed 011 and the correct country
code.
4-You should also contact your service provider to make sure that you are allowed to
make international long distance calls from your device.
I hear a lot of static while using my phone indoors.
Call quality may vary in different buildings because of variations in their construction
and architecture. Try moving closer to a window to improve your reception.
My phone was lost or stolen. What should I do?
1-If your phone is lost or stolen, immediately call your service provider to suspend your
service, so they can quickly protect your account from fraudulent use. If the phone has
been stolen, then call your local police and obtain a police report number.
2-Here is a tip to help prevent theft:
Use your phone's security lock option to prevent unauthorized use of your phone. Until
the unlock code is entered into the phone, a "locked" phone will not operate
Protect sensitive documents containing your account information, wireless telephone
number