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27 

 

Restored factory settings. To do that, go to 

Settings

 >

 Backup & reset

 > 

Reset 

Phone

. Remember about backup. 

 

 

 

4)  PROBLEM: The phone froze! 

Problem:

 It may happen that your Android phone or Android tablet will not respond 

at all. I ended a call, the phone froze so I waited, waited, waited. The screen turned 
off and the phone behaved as if it was turned off). In such a situation, we usually 
remove the battery.  

Содержание Hero 1

Страница 1: ...User Manual in Española French Dutch and German is available for Download on Website www iDroidUSA com Facebook Page www Facebook com iDroidUSA Twitter iDroidUSA USA 215 589 7118 USA 713 574 4737 CANADA 604 449 0055 EUROPEAN UNION 32 487 888 888 Support Email Sales iDroidUSA com ...

Страница 2: ...pplicable law The Company reserves the power to amend or withdraw any clause or warranty in full at any time without prior notice in this manual The pictures in this manual are for reference only if any individual picture does not match with the product please refer to the product material provided within this handbook as a standard Many network functions described in this manual are special servi...

Страница 3: ... 13 Phone Features 13 Voicemail 15 Memory Card 15 Wi Fi 15 Mobile Internet 16 Bluetooth 16 Air Gesture 17 Wake Up Gesture 17 IV Applications Apps Browser 18 E mail 19 Settings 20 Camera 21 Music 22 File Manager 22 V Statement of Toxic Hazardous Substances 23 VI Common Trouble Shooting Tips 24 VII Frequently Asked Questions 31 VIII Mobile Internet MMS APN Settings Guide 35 IX Limited Warranty 60 ...

Страница 4: ...other medical electronics equipment Non original accessories and components are not provided with repair warranty qualification Please do not disassemble your phone by yourself if your Smartphone is out of order please contact your supplier Please do not charge the Smartphone before battery is installed This may short circuit the battery Smartphones should be charged in a ventilated and cool envir...

Страница 5: ...ng an unapproved charger could be dangerous in addition to being in breach of the provisions of the repair warranty If the mobile phone automatically shuts down or indicates that Battery Is Low you should immediately charge the battery If the battery has not been entirely used up before charging the mobile phone will automatically decrease the recharging period II Getting Started Appearance and Ke...

Страница 6: ... that the charging is complete During charging the batteries cell phone and charger heat up this is normal After charging disconnect the AC power outlet and phone charger connections Note It is recommended that the device be placed in an ambient temperature when charging 10 55 in a well ventilated place and to be sure to use the charger provided by the manufacturer Use of unapproved charger may be...

Страница 7: ...ou may set a screen unlock picture or a PIN code lock as a security measure For further information regarding password locks password revision and other functions please enter the security settings of the phone iDROID Royal V7 accepts Dual SIM Cards and therefore manage 2 different phone numbers and accounts iDROID Royal V7 will accept a Micro SIM Card Shown as WCMDA GSM1 SLOT and Mini Standard La...

Страница 8: ...8 ...

Страница 9: ...y remove the SIM card Warning Be sure to power off the device before removing the phone card or it may damage your phone card 2 3 Memory Card Insertion and Removal Insert the memory Card into the slot right next to the the SIM Card Slots Please make sure you insert the memory card into the slot that is indicated as a memory card the memory card outline will match the memory card diagram shown on t...

Страница 10: ... will be automatically locked You will need the PUK code to unlock the phone which is available through your service provider If you enter the PUK code incorrectly 10 times the SIM card will be permanently locked Please see your service provider for a new SIM card Password visible Make the password visible when it s typed Select device administration Add or delete device manager Use security crede...

Страница 11: ...ice administration Add or delete device manager Use security credentials Allow applications to visit security credentials or other credentials Install from SD card Install the encrypted certificate from SD card Set password Set or change Certificate store password Clear storage Clear all the contents of the certificate store and reset their passwords Note Your network provider will set a standard ...

Страница 12: ...uctions on where and how to change the APN Settings in the Phone and enter the required data APN Settings are found as following 1 Menu 2 Settings 3 More 4 Mobile Networks 5 Access Point Names 6 here is where you follow TWEAKKER s instructions on where to enter what data If you continue having problems please Call our support number at 215 589 7118 or email sales idroidusa com III Functions Menu 3...

Страница 13: ...er you wish to call Speed Dial To set Speed Dial numbers edit the Contact Information in your Contacts to assign Speed Dial numbers 2 through 9 The number 1 key comes preset as the Voice Mail shortcut key In the Dialer Interface hold the shortcut dial number keys corresponding with your list of Speed Dial numbers The required number will appear on screen Press the Call button to start the call Cal...

Страница 14: ...played there will be two Call icons one green and one red Slide the Green icon to the right to answer the call If you are driving or already have the headset plugged in you can also use the button on the headset to answer the call End the Call When you receive an unwanted call slide the Red icon to the left to refuse or dismiss the call You can end the call at any time during your conversation by ...

Страница 15: ...e to identify memory CARDS You will not be able to use some of the Smartphone applications such as the camera 3 5 Wi Fi You can access your home office internet router through Wi Fi approximately up to 100 300 feet away NOTICE Wi Fi signal strength largely depends on the structure placement and other factors of the building Open the Wi Fi and Connect to a Wireless Network Press the Home key click ...

Страница 16: ... can manually select the specific location by following this route Settings SIM management Data Connection Activate the GPRS or contact your Network Service Provider for more information 3 6 Bluetooth Turn on Bluetooth or set the phone can be detected Press the Home key and click on Settings Click on Wireless Network settings and the select the Bluetooth function The phone will automatically scan ...

Страница 17: ...e Settings icon Select the Device Settings and choose Air Gesture You will be given a check box option for activation or deactivation Select the check box to activate Air Gesture unselect the check box for deactivation 3 8 Wake Up Gestures Your Smartphone has the Wake Up Gesture This function allows you to open your phone from Sleep mode in to any mode that you desire You simply trace the letters ...

Страница 18: ... Select data account edit wireless local area network or SIM Card to connect to the E mail network Set receiving server and sending server addresses Edit user name if username is not given the device will use the email address as a default or generate one Save Settings and enter the Mailbox interface to write and receive mail 4 3 Settings SIM Management SIM Information Choose SIM card to enable or...

Страница 19: ...Display Wallpaper Set a wallpaper of your preference on your Smartphone Brightness Set the brightness of the phone display The Brighter the display the more battery it will consume The Battery Saving mode sets the Brightness to its lowest consumption Auto Rotate Screen Set up to view horizontal pictures or articles with ease Animation Display window animation settings Screen Timeout Automatically ...

Страница 20: ...nage Applications Install manage delete and un installation Applications as the need arises Running Services Check and control the currently running Applications Constantly running Application can result in a slow device Storage Use Check the Application Manager for storage space Battery Use Check the power consumption Development Set the Application development options set USB debugging keep sens...

Страница 21: ... phone to type your texts for you by activating the Text to Speech function Press the small Microphone icon and dictate your text Default Settings By setting your Smartphone to Default Engine you can install Voice Data Speech Rate and Language Engines Pico TTS settings Date Time Automatic Your Network Provider offers time and date data to be saved on your Smartphone as soon as you put your SIM Car...

Страница 22: ...elect the Camera icon to enter the Camera interface During the view finding mode adjust the lens to allow what is being photographed to appear in the viewfinder After framing the picture you wish to take keep the camera steady and press to take pictures After taking photos Click the photo preview on the bottom right and you can open the menu for the following operation A You can share the photo vi...

Страница 23: ...espan When your product reaches the end of its life take it to a special collection center Your effort will ensure that the battery is recycled in a manner that conserves the environment is not harmed and protects human health Part Names Toxic and Hazardous Substances or Elements Lead Pb Mercur y Hg Cad mium Cd hexav alent chromi um Cr VI Polybro minated bipheny ls PBB polybrominated diphenyl ethe...

Страница 24: ... of this product is conducted under normal circumstances as described in the manual COMMON TROUBLE SHOOTING TIPS 1 Problem The battery runs low too fast This is one of the most common problems with Smart Phones Unfortunately we have to face the fact that our Android devices will never run for as long as old feature mobile phones Clamshells and non smart candy bar phones This is the price we have t...

Страница 25: ...i enabled and not used GPS and a number of unnecessary apps running in the background screen brightness set to maximum or ads from free apps and games for Android You should also use some battery app to manage apps or and some Android app killer If your battery is running flat and you cannot charge your phone you should turn Power Saver In my IDROID you can activate it by dragging the top part of ...

Страница 26: ...th either a third party app or use the default function also available under Backup reset Backup restore 3 PROBLEM Backlight turns on and off on its own This is not the most serious problem in the world but it can be a bit annoying when your phone out of the blue turns the screen on in the middle of the night just to turn it off in a few seconds I guess it can also significantly reduce the battery...

Страница 27: ... backup 4 PROBLEM The phone froze Problem It may happen that your Android phone or Android tablet will not respond at all I ended a call the phone froze so I waited waited waited The screen turned off and the phone behaved as if it was turned off In such a situation we usually remove the battery ...

Страница 28: ... to normal Android corrects my words without even asking 5 PROBLEM Auto Correct keeps messing with your Typing Solution You may want to turn off auto correction Not all Android devices are equipped with that feature by default my iDroid was just suggesting words not auto correcting them but when I installed Swift Key keyboard the function was enabled To turn it off go to Settings Language input An...

Страница 29: ...ays 7 PROBLEM WANT TO BLOCK A CONTACT Problem We gave our number to the wrong person who s now bothering us There has been some fuss and you are receiving calls from a person from the other side of the globe You are receiving tons of SMS ads which are driving you crazy Whatever your problem is if you have an Android device you can easily get rid of it Solution Thanks to Android being the most popu...

Страница 30: ... of their Android phone changes whenever they lie down or make a quick hand movement when typing This in fact can be a bit irritating but you can easily deal with it Solution All you have to do is turn off the auto rotate option To do that go to Settings Display gestures buttons and uncheck Auto rotate screen Done ...

Страница 31: ...tory setting and will reboot automatically How to Get a Screenshot of the Screen You need to press Power button with the Volume down button to get a screen shot What Network Service providers do the Phone works with IDROID Devices are unlocked devices The phone works with all GSM Service Providers in USA and around the world Since there are some limitations in certain areas on Wireless Carrier Com...

Страница 32: ...plication and you will be able to move and manage your applications How to use Yendex 3D Shell Go to Main Menu There is an application called Shell Settings You can change all the settings and use Yendex Cell How to Change the Ringtone Main Menu Settings Profile Change Notification Sound How can I hard reset my iDroid Mobile Phone 1 Power on volume up power 2 You will reach android robot 3 Wait 5 ...

Страница 33: ...ur account is able to make calls 3 If dialing an international call makes sure you dialed 011 and the correct country code 4 You should also contact your service provider to make sure that you are allowed to make international long distance calls from your device I hear a lot of static while using my phone indoors Call quality may vary in different buildings because of variations in their construc...

Страница 34: ...create a new account during the set up process of almost all Android phones If you have a Gmail YouTube or Picasa account or an account for any of the other popular Google products you already have the login details you need Google migrated all of its separate product accounts into a single unified account several years ago Without a Google account you will not be able to take full advantage of al...

Страница 35: ...nt for Every Wireless Company in United States of America This document is the copyrighted of iDroid USA Wireless Service Providers in the USA 1 AT T 2 Cricket Wireless AIO 3 AirVoice Wireless 4 Black Wireless 5 Brightspot T 6 Cellular Abroad 7 Consumer Cellular 8 H2O Mobile 9 Jolt Mobile 10 Lyca Mobile T 11 Metro PCS T 12 NET10 13 PTel T 14 Pure Talk USA 15 Ready SIM T 16 Red Pocket Mobile 17 Roa...

Страница 36: ...ar com MMS port 80 MCC 310 MNC 410 Authentication type Leave in Blank APN type default supl mms OR Internet APN Protocol Leave it on the Default one AT T APN settings for android Step by Step setup How will you enter the above settings for the AT T APN setting for android on your device Below are the detailed step by step instructions you should Follow to add these AT T APN Settings for Android De...

Страница 37: ...tings they are listed below A Tap Settings and enter the Mobile Networks Mobile Data interface From there select the Access Point Names tap on New APN you may have to tap Menu button to see this option B Enter the following APN info Name Internet APN ndo Proxy Not Set Port Not Set Username Not Set Password Not Set Server Not Set MMSC http mmsc aiowireless net MMS Proxy proxy aiowireless net MMS Po...

Страница 38: ...he APN att mvno Tap OK For the Proxy 66 209 11 33 Tap OK For the Port 80 Tap OK For the Username LEAVE BLANK For the Password LEAVE BLANK For the APN Type default or select INTERNET if available Tap OK Note Make sure input is in lowercase letters Save the APN and if necessary select Access Point Names and tap the Radio button next to Mobile Web to set the profile as default Press the Menu key Sele...

Страница 39: ...t Name Press Menu Select New APN For the Name Mobile MMS Tap OK For the APN att mvno Tap OK For the Username For the Password For the MMSC http mmsc cingular com Tap OK For the MMS Proxy 66 209 11 33 Tap OK For the MMS port 80 Tap OK For the APN Type mms Tap OK If available for the Authentication Type select PAP Select OK Press the Menu key Select Save ...

Страница 40: ...count is set up accordingly 4 Black Wireless APN Settings On your phone please go to the following menu Menu Settings Wireless Networks Mobile Networks Access Point Names NEW APN Name Black Wireless APN att mvno Proxy 66 209 11 33 Port 80 Username BLANK Password BLANK Server BLANK MMSC http mmsc cingular com MMS Proxy 66 209 11 33 MMS Port 80 MCC 310 MNC 410 Authentication Type PAP APN Type Defaul...

Страница 41: ...ify it is working correctly If these steps did not resolve the issue and you still cannot access the Web proceed to Step 2 Verify and Update the APN Settings From the Home screen press the Menu key Touch Settings Touch Wireless Networks or Wireless Controls Tap on Mobile Networks Touch Access Point Names or APNs If there is a Brightspot or T Mobile APN touch it If not press the Menu key and touch ...

Страница 42: ...These Steps Touch the APN you want to delete Press the Menu key Touch Delete APN Select to activate the Brightspot or T Mobile APN with the correct settings A green circle will indicate it is activated Turn the phone off and back on Test the data connection and access the web to verify it is working correctly If not repeat steps above to edit the APN to set the APN type to blank 6 Cellular Abroad ...

Страница 43: ... APN name to turn it green Once activated you can start browsing 7 Consumer Cellular There s a 2 step process involved in setting up 4G LTE on your Android smartphone Before you get started please be sure your phone is compatible with 4G LTE You may need to consult your phone s user manual to determine if your phone is 4G LTE capable Configure your phone to work with Consumer Cellular s 4G LTE net...

Страница 44: ...phone model can be configured with our data service Many phones that are compatible with our service will allow you to modify the settings and begin using our picture messaging and web service However there are some phones that will not work If you have difficulties we can help you select one of our affordable data capable phones that will arrive fully programmed 8 H2O Mobile Configure your phone ...

Страница 45: ...y select Access Point Names and tap the radio button next to Mobile Web to set the profile as Default Press the Menu key Select Save Return to the Screen MMS Configuration On the device go to the Menu Select Settings Select Wireless Networks or Wireless Controls Select Access Point Name Press Menu Select New APN For the Name Enter Mobile MMS Tap OK For the APN Enter att mvno Tap OK For the Usernam...

Страница 46: ...46 10 LYCA Mobile Username Imus Password Plus Click SAVE Reboot your Phone 11 METRO PCS APN Settings ...

Страница 47: ...supl APN Protocol IPv4 APN Roaming Protocol IPv4 Enable Disable APN APN enabled Bearer Unspecified 12 NET10 Follow the following steps Settings Network Acces Point Names Click on Menu and Select Add new APN Enter these settings Name NET10 Apn tfdata Port 80 Mmsc http mms tf net Mms Proxy mms3 tracfone com Mms Port 80 If you see a field in your phone that was not listed here leave it EMPTY or with ...

Страница 48: ...k or internet and MMS Press menu and select Save Make sure you select the PTEL Mobile profile you just created Next you will need to remove the other APN s that are listed on your phone To do that just select each APN press the menu button and then select Delete APN Delete all of the APN s until PTEL Mobile is the only one left Some Android phone models may not allow you to delete all of the APN s...

Страница 49: ...Not set Press Menu Select Save Reboot phone 15 Ready SIM Wireless Internet on Android Select Settings Select Wireless and Networks Select Mobile Networks Select Access point Names Press Menu Press New APN or hit symbol Enter the following settings Name Ready SIM This is just a label so the wording does not matter APN roam All other fields need to be left blank or whatever the default settings are ...

Страница 50: ...ou are prompted to enter the MCC and MNC please use MCC 310 MNC 260 Press Menu and Save Ensure the new Roam Mobility APN is selected Restart your phone if you are unable to use Data after a couple minutes 16 Red Pocket Data and MMS Name Red Pocket Mobile APN att mvno Proxy proxy mvno rpmobileweb com Port 80 Username Blank Password Blank Server 66 209 11 33 MMSC http mmsc cingular com MMS Proxy pro...

Страница 51: ... new Roam Mobility APN is selected Restart your phone Picture Video Messaging Settings MMS Insert the Roam SIM in to phone Select Settings Select Wireless and Networks Select Mobile Networks Select Access Point Names Press Menu Press New APN or symbol In the new APN screen enter the word roam under name and the word wholesale under APN Username Password blank In the MMSC field enter http wholesale...

Страница 52: ...Username Not set Password Not set Server Not set MMSC http smpl mms msg eng t mobile com mms wapenc MMS Proxy Not set MMS Port Not set MCC 310 MNC 260 APN Type default supl mms admin If no APN settings are present a restore to factory default settings may be required Select Menu and Save Go back one screen to the APN list and tap on the dot to Enable the SIMPLE Mobile APN Restart phone you re set ...

Страница 53: ...u ve entered your phone number and completed the Captcha box number confirmation click Confirm From there wait for the configuration message to appear on your phone Once you ve received it follow the prompts to install the settings you may be asked to install multiple times but not more than two The password is always 1234 Note It can take up to 5 minutes for the OTA configuration message to get t...

Страница 54: ...s wapenc and tap OK Select MMS proxy leave blank Select MMS port leave blank Select MMS protocol WAP 2 0 MCC 310 MNC 260 Select Authentication type Not set Select APN type default mms No spaces Needs to match exactly Alternate default mms hipri supl admin mobile APN Protocol IPv4 or IPv4 IPv6 APN Roaming Protocol IPv4 APN Enable Disable APN enabled MVNO Type IMSI MVNO Value 310260x Press the Menu ...

Страница 55: ...blank Password leave blank MMS Proxy 216 155 165 50 MMS Center http wholesale mmsmvno com mms wapenc 22 Speed Talk Mobile Android 4 0 4 1 4 2 Ice Cream Sandwich Jelly Bean Internet and MMS Pull down the notifications screen tap on Settings Tap on Mobile Data some phones say more Tap Mobile Networks some phones have Access Point Names here Tap Access Point Names Press the Menu button Select New APN...

Страница 56: ... Not Set Username Not Set Password Not Set Server Not Set MMSC http mms tf net MMS Proxy mms3 tracfone com MMS Port 80 Some have tweaked the following as well MCC 310 MNC 410 Auth Type PAP APN type default supl mms hipri IPv4 IPv4 Bearer uspecified MVNO type None Enter the following APN info if you are using Straight Talk T Mobile service Name straight talk APN wap tracfone Proxy Leave blank Port ...

Страница 57: ...ou ll need to add APN epc tmobile com and fast t mobile com Proxy blank Port blank username blank password blank Server wap voicestream com MMSC http mms msg eng t mobile com mms wapenc MMS Proxy 216 155 165 50 MMS Port blank MCC 310 MNC 260 Authentication Type not set APN Type default APN Protocol IPv4 Bearer unspecified 25 TELCEL AMERICA Create a new APN Access Point Name Enter only the settings...

Страница 58: ...to the APN screen Within this screen you may already have other APNs or the screen may be blank Press Menu and select Add new APN Enter Truphone as the Name and truphone com as the APN All other fields should be left blank Save and return to the APN screen Check your new APN is active with a colored button next to it If not simply click on it to activate it You will now be ready to start using dat...

Страница 59: ...is screen you may already have other APNs or the screen may be blank Press Menu and select Add new APN Name Ultra APN wholesale Proxy blank Port blank Username blank Server blank MMSC http wholesale mmsmvno com mms wapenc MMS Proxy blank MMS Port blank MCC 310 MNC 260 Authentication Type blank APN Type default supl mms ...

Страница 60: ...opean Union iDroid products are warranted for two 2 years for parts and labor from day of purchase Only Applicable on authorized Devices for Europe Africa Asia iDroid products are warranted for one 1 year for parts and labor from day of purchase Who the Warranty Protects This warranty is valid for every person who buys the phone even if the first purchaser resells the phone to another buyer within...

Страница 61: ...tic non moving images displayed for lengthy periods of time also referred to as image burn in Damage to or abuse of the coating on the surface of the display through inappropriate cleaning as described in product User Guide NOTE Warranty Coverage does not cover Accessories Chargers Cables Stylus and Buttons For Information on obtaining Warranty service Visit our Website at www iDroidUSA com warran...

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