MSD-501/502/701/702 User
’s Guide
116
Problem
Cause/Check item/Solution
Page
Audio is not output
from digital input.
[14] Is video being output correctly? If not, check [1], [2], [5] and [6].
-
[15] Is DVI signal output from the source device? You can check the
input signal type in
”. DVI signal may be
output depending on EDID settings.
[16] Is audio format being used supported by the connected sink device
or AV amplifier input? LCD monitors, especially, may not output
88.2 kHz or more sampling frequency of linear PCM and
compressed audio (such as Dolby Digital, DTS, and so on).
Audio signal output from the source device can be controlled by
setting EDID.
Audio of input
connectors is not
output.
(MSD-501/502: Audio
IN1 to IN3,
MSD-701/702:
Audio IN1 to IN5)
[17] Is
“
7.9.3 Input selection
” set to “AUTO”? If not, change the setting
to
“AUTO” in order to switch the audio automatically.
Audio is not output.
[18] If the source device has multiple output connectors, check the
audio output settings of the selected output device.
-
Audio is output from
digital output
connectors but not
from analog output
connectors.
If compressed audio (such as Dolby Digital, DTS, and so on) is input,
analog audio is not output. You can check the input audio type in
“
”.
Audio is output from
analog output
connectors but not
from digital output
connectors.
If the output resolution is set to a value other than
“AUTO-A” and
“ AUTO-B”, make sure that the resolution that can be output from the
sink device or AV amplifier is selected.
If a PC output resolution (VGA to QWXGA) is selected, some sink
devices and AV amplifiers cannot output audio.
If the sampling frequency is set to a value other than
“AUTO-A” and
“AUTO-B”, make sure that the sampling frequency is supported by the
sink device or AV amplifier.
Some LCD monitors may not output audio whose sampling frequency is
high (88.2 kHz or higher).
Compressed audio
(such as Dolby Digital,
DTS) is not output from
the source device.
Compressed audio input is controlled (EDID settings) by factory default.
If using compressed audio, change the EDID setting.
In order to output compressed audio of multi-channel, set the number of
speakers.
Check the audio output settings of the source device.
-
Multi-channel audio is
not output.
In order to output multi-channel audio, set the number of speakers.
Only audio of a specific
scene is not output
from digital input
Is
“DOWN MIX” is set for multi-channel audio output?
For multi-channel audio, since channels changes depending on scenes,
audio may not output if audio is not included in the set channel.