Using a multi-handset system
“I can’t transfer
a call.”
Make sure the other handset is in range of the base unit.
Make sure you’re dialling the correct number for the
other handset (1 to 6, or
Ø
for all registered handsets).
Batteries
“The handset‘s
batteries are
running low
within an
hour or two.”
Before you first used the handset, you should have left it
on the base unit or charger pod for
up to 15 hours
to
charge the batteries fully.
You may need to
replace the batteries
(see below).
Clean the battery charging contacts
on the base unit
with a dry cloth.
Check the connections
between the base unit and the
mains power socket.
“I try to
recharge the
batteries, but I
still get a
warning that
they are low.”
You need to
replace the batteries
. To find out how to
obtain replacements, call
0845 345 9677
, between
9.00 am and 5.00 pm, Monday to Friday.
Dispose of used batteries safely
— never burn them,
or put them where they could get punctured.
ALWAYS use the batteries supplied with your
iDECT X1
— other batteries may burst, causing damage.
PBX use
“The Recall
function doesn’t
seem to work.”
You may need to change the recall signal length from
its default of 100 ms. Consult your PBX documentation
for help if necessary. To change the recall setting, use
the
BASE SETTING
menu (page 37).
Troubleshooting
46
“Last Number
Redial and/or
memory dialling
don’t work on
a PBX.”
When you first make a call, after keying in the outside
line access code (e.g. 9), press and hold the
Last
Number Redial
button until a
P
appears on the
display. This inserts a
pause
between the access code
and the telephone number. You should later be able to
redial the number.
When storing numbers in memory, you can include the
outside line access code
(e.g. 9) with each number.
If your PBX requires you to wait for a
second Dial tone
before dialling the telephone number, press and hold
the
Last Number Redial
button for a pause
between the access code and the number.
If the fault persists …
Disconnect all other instruments
connected to the
same line as the iDECT X1 and see whether you can
make a call.
Disconnect the base unit
from the telephone line and
plug a different phone into the master telephone
socket. Try making a call. If this works, the line is OK.
If the call does not work, and you are using a
two-way
socket adapter
, remove it and plug a telephone
directly into the socket. If the call now works, the
adapter may be faulty.
If you cannot make a call, the fault may be on the
exchange line
. Contact the service provider (the BT
engineers on 151, or your cable company).
If you still cannot identify the cause of the problem,
contact the
Help Line
on
0845 345 9677
.
Troubleshooting
Help Line:
0845 345 9677
(Local Call rate)
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