IdeaMax R5-600, Руководство пользователя

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Technical Details » Troubleshooting
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Troubleshooting
Problem Other Factors Possible Cause Resolution
Whiteboard
does not work
There is no server
icon on system tray.
The server program is not
starting.
Start server program
manually from Start
Menu > Programs >
Whiteboard > Server. If this
fails contact your
administrator for assistance.
The server program is not
installed. Install the software using
the included CD.
The server icon is red
and says
“disconnected”.
The whiteboard and
computer are not
connected properly.
Ensure the whiteboard’s
blue light is illuminated and
that the USB cable is
securely connected.
The whiteboard will not
connect due to problems
during its self-test mode. Ensure the whiteboard’s
surface is clear of any
objects or obstructions.
Driver installed
Incorrectly. Uninstall from Control
Panel and install again.
The server icon is
green.
Calibrated improperly.
Use mouse to activate
calibration wizard and
calibrate again.
When
calibrating,
some circle
points can not
be seen
No green crossed
cursor on board or
some outside
projection area. Projector is partially
aimed outside the “L”
brackets on the
whiteboard surface.
Adjust projector to confirm
as close as possible to the
L-shaped corner brackets.