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iData 55HC User Manual
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Table 8-2 Bluetooth troubleshooting
Fault
Cause
Solution
The iData 55HC cannot
detect
any
Bluetooth
device nearby.
The iData 55HC system is
too far away from other
Bluetooth devices.
Move the iData 55HC close to other
Bluetooth devices, making the distance
between them within 10 meters.
The
Bluetooth
devices
nearby are not enabled.
Enable the Bluetooth devices you are
searching for.
Bluetooth devices are in a
mode
that
cannot
be
detected.
Set Bluetooth devices in a mode that can be
detected.
When a user attempts to
connect
a
Bluetooth
phone to the iData 55HC,
the
Bluetooth
phone
identifies the iData 55HC
as the previously paired
iData 55HC.
The
Bluetooth
phone
memorizes the name and
address of the iData 55HC
paired
previously
over
Bluetooth.
Remove the paired device and the name
from the Bluetooth phone.
A Bluetooth device can
be detected but cannot
be connected.
The iData 55HC does not
support
connecting
a
Bluetooth device without a
password.
Set a password for the Bluetooth device.
Table 7-3 Cable troubleshooting
Fault
Cause
Solution
Charging fails.
The cable is in poor
contact.
Replace the cable.
Connecting to the iData
55HC fails.
The cable is in poor
contact.
Replace the cable.
Table 7-4 Wi-Fi troubleshooting
Fault
Cause
Solution
Connecting to an AP
fails.
The
message
“Authentication failed” is
displayed.
The password for the WLAN device is
incorrect.