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10 Maintenance and Repair
E15IB001EN-N
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10 Maintenance and Repair
10.1 Maintenance Performed by an
Authorized Anton Paar Service
Engineer
The instrument requires no periodical maintenance.
However, optional services are available from your
local Anton Paar representative upon request.
Following parts are generally excluded
from the warranty (wear and tear parts)
• syringes
• hoses
• adapters, connectors, fittings
• pump diaphragms
• filters
• O-rings, seals, gaskets
• cables
• fuses
• batteries
• desiccants
• protection foils and covers
All parts damaged in consequence of a fall of the
instrument are generally excluded from the warranty
as well.
10.2 Repair Performed by an Autho-
rized Anton Paar Representative
In case your instrument needs repair, contact your
local Anton Paar representative, who will take care
of the necessary steps. If your instrument needs to
be returned, request an RMA (Return Material
Authorization Number). It must not be sent without
the RMA and the filled “Safety Declaration for
Instrument Repairs”. Please make sure it is cleaned
before return.
TIP:
Contact your local Anton Paar representative
from the Anton Paar website under “Contact”
(https://www.anton-paar.com).
IMPORTANT:
You must not return instruments that
are contaminated by radioactive materials, infec-
tious agents, or other harmful substances that cause
health hazards.