PROBLEM
CAUSE
SOLUTION
AllLEDsonboth
theLEXandREX
are on but the USB
device does not
operate correctly,
or is detected
as an “Unknown
Device” in the
operating system.
•TheUSBdeviceis
malfunctioning.
•Thecomputerdoesnot
recognize the USB device.
•Theapplicationsoftwarefor
the device is not operating.
•TheSpectra3022is
malfunctioning.
1. Disconnect the Spectra 3022 from the
computer.
2. Connect the USB device directly to the USB port
on the computer.
3. If the USB device does not operate properly,
consult the user documentation for the device.
4. Update your system BIOS, chipset, or USB Host
controllerdriversfromyourSystem/Mother
board manufacturer’s website.
5. If the USB device operates properly when
directly connected to the computer, connect
another device (of a different type) to the
Spectra 3022. Connect the Spectra 3022 to the
computer.
6. If the second USB device does not operate, the
Spectra 3022 may be malfunctioning.
Contact
7. If the second USB device does operate properly,
the f irst device may not be compatible with
the Spectra 3022.
There are issues
with the Microsoft
Kinect and the
Spectra 3022.
•Thisextenderisnotfully
compatible with the Kinect.
1. Consider using the Spectra 3001-15 active
extension cable.
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