Checking the Installation
1.
On the local and remote extender, check that the Power, Activity, Link and Host LEDs are on.
•
For direct connect
, if the Host or Link LEDs are permanently off, then the cabling between the local
and remote extender may not be installed properly or is defective.
•
For network connect (RG2301N/2301S/2301GE-LAN models only)
, if the Link LED is blinking, then
the network connection between the local and remote extender is not complete and there may be
faulty cabling, network components, misconfigured network components, or the local and remote
extender may need to be re-paired together (see the section on pairing a local and remote extender).
2.
For Windows users (XP, 7, 8, 8.1, 10), open Device Manager to confirm that the RG2301 Series extender
system has been installed correctly. Expand the entry for Universal Serial Bus controllers by clicking
the “+” sign. If the extender system has been installed correctly, you should find it listed as a “Generic
USB Hub”.
To open Device Manager in Windows XP:
Right click “My Computer” then select: Properties >> Hardware tab >> Device Manager
To open Device Manager in Windows 7:
Open the Start Menu, right click on “Computer” then select: Manage >> Device Manager
To open Device Manager in Windows 8, 8.1 or 10:
Right click the Start Menu and then select: Device Manager
3.
For macOS users, open the System Profiler to confirm that the RG2301 Series extender system has
installed correctly. In the left hand column under Hardware, select “USB” and inspect the right hand
panel. If the extender has been installed correctly, you should find it listed as a “Hub” under the
USB High-Speed Bus/USB Bus.
To open System Profiler in macOS:
Open the Finder, select Applications, then open the Utilities folder and double click on the System Profiler icon.
4.
If the RG2301 Series extender system is not detected correctly or fails to detect, please consult the
Troubleshooting section in this guide.
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