Checking the Installation
1. Check that the green Link LED is illuminated on both the local and remote extenders.
2. For Windows users (2000, XP, Vista, 7, 8), open Device Manager to confirm that the RG2211 has
installed correctly. Expand the entry for Universal Serial Bus controllers. If the RG2211 has been
installed correctly, you should find it listed as a “Generic USB Hub”.
3. For Mac OS X users, open the System Profiler to confirm that the RG2211 has installed correctly. In the
left hand column under Hardware, select “USB” and inspect the right hand panel. If the RG2211 has
been installed correctly, you should find it listed as a “Hub” under the USB high-speed Bus/USB Bus.
4. If the RG2211 is not detected correctly or fails to detect, please consult the Troubleshooting section.
To open System Profiler in Mac OS X:
Open the Finder, select Applications, then open the Utilities folder and double click on the System Profiler icon.
To open Device Manager in Windows 2000 or XP:
Right click “My Computer” then select: Properties >> Hardware tab >> Device Manager.
To open Device Manager in Windows Vista or Windows 7:
Open the Start menu, right click on “Computer” then select: Manage >> Device Manager.
To open Device Manager in Windows 8:
Right click on the lower left bottom corner of your screen, then select: Device Manager
Connecting a USB Device
1. Install any software required to operate the USB device(s). Refer to the documentation for the USB
device(s), as required.
2. Connect the USB device to the device port on the remote extender.
3. Check that the device is detected and installed properly in the operating system.
Compatibility
The RG2211 complies with USB 1.1 and USB 2.0 specifications governing the design of USB devices.
However, Icron Technologies Corporation does not guarantee that all USB devices are compatible with the
USB RG2211, as there are a number of different factors that may impact the operation of USB devices over
extended distances.
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