Appendix H: Technical Support
ET-7000 AIO User Manual, Apr. 2009, V1.04, EMH-011-104
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148
Appendix H: Technical Support
Should you encounter problems while using your ET-7000 series module, and are unable to find
the help you need in this manual or on our website, please contact ICP DAS Product Support.
Email:
Website: http://www.icpdas.com/service/support.htm
When requesting technical support, be prepared to provide the following information about your
system:
1. Module name and serial number: The serial number can be found printed on the barcode
label attached to the cover of the module.
2. Firmware and OS version: See
Section 3.1 Overview
for information regarding the
command used to identify the firmware/OS version.
3. Host configuration: Host type and operating system (if needed).
4. If the problem is reproducible, please give full details describing the procedure used to
reproduce the problem.
5. Specific error messages displayed. If a dialog box with an error message is displayed,
please include the full text of the dialog box, including the text in the title bar.
6. If the problem involves other programs or hardware devices, please describe the details of
the problem in full.
7. Any comments and suggestions related to the problem are welcome.
ICP DAS will reply to your request by email within three business days.
Содержание ET-7000 series
Страница 1: ...ET 7000 series Ethernet Remote I O Module User Manual...
Страница 8: ......
Страница 15: ...Chapter 1 Introduction ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 15 ET 7015 Layout and Pin Assignments...
Страница 17: ...Chapter 1 Introduction ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 17 ET 7017 Layout and Pin Assignments...
Страница 29: ...Chapter 1 Introduction ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 29 Piggyback Mounting Wall Mounting...
Страница 34: ...Chapter 1 Introduction ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 34 1 6 I O wiring connection ET 7015...
Страница 35: ...Chapter 1 Introduction ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 35 ET 7017 ET 7017 10...
Страница 38: ...Chapter 1 Introduction ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 38 ET 7018Z...
Страница 60: ...Chapter 3 Web Configuration Page ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 60...
Страница 70: ...Chapter 3 Web Configuration Page ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 70...
Страница 71: ...Chapter 3 Web Configuration Page ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 71...
Страница 88: ...Chapter 3 Web Configuration Page ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 88...
Страница 112: ...Appendix A Dimensions ET 7000 AIO User Manual Apr 2009 V1 04 EMH 011 104 112 Appendix A Dimensions...