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IBM x3800 - System - 8865 Скачать руководство пользователя страница 6

Diagnostic

tools

overview

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. 41

POST

beep

codes

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. 41

POST

error

codes

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. 42

Troubleshooting

tables

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. 44

Light

path

diagnostics

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. 54

Remind

button

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. 57

Light

path

diagnostics

panel

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. 57

Appendix.

Getting

help

and

technical

assistance

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. 63

Before

you

call

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. 63

Using

the

documentation

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. 63

Getting

help

and

information

from

the

World

Wide

Web

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. 64

Software

service

and

support

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. 64

Hardware

service

and

support

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. 64

IBM

Taiwan

product

service

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. 64

Notices

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. 65

Trademarks

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. 65

Important

notes

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. 66

Product

recycling

and

disposal

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. 67

Battery

return

program

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. 68

Electronic

emission

notices

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. 69

Federal

Communications

Commission

(FCC)

statement

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Industry

Canada

Class

A

emission

compliance

statement

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. 69

Australia

and

New

Zealand

Class

A

statement

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. 69

United

Kingdom

telecommunications

safety

requirement

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. 69

European

Union

EMC

Directive

conformance

statement

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. 70

Taiwanese

Class

A

warning

statement

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. 70

Chinese

Class

A

warning

statement

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. 70

Japanese

Voluntary

Control

Council

for

Interference

(VCCI)

statement

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. 70

Index

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. 71

iv

IBM

System

x3800

Type

8866:

Installation

Guide

«
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4
5
6
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8
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Содержание x3800 - System - 8865

Страница 1: ...s Did the server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start correctly Yes No Install the server in the rack cabin...

Страница 2: ...tions and verify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved H...

Страница 3: ...IBM System x3800 Type 8866 Installation Guide...

Страница 4: ...and the Warranty and Support Information document on the IBM System x Documentation CD 4th Edition November 2006 Copyright International Business Machines Corporation 2006 All rights reserved US Gover...

Страница 5: ...Remote Supervisor Adapter II SlimLine 21 Installing a ServeRAID 8i adapter 22 Installing a hot plug adapter 23 Completing the installation 25 Installing the top cover bezel and front cover 25 Connecti...

Страница 6: ...ce 64 Notices 65 Trademarks 65 Important notes 66 Product recycling and disposal 67 Battery return program 68 Electronic emission notices 69 Federal Communications Commission FCC statement 69 Industry...

Страница 7: ...alleert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation...

Страница 8: ...versions of the caution or danger statement in the IBM Safety Information book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safe...

Страница 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Страница 10: ...atement 3 CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser produc...

Страница 11: ...power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove...

Страница 12: ...and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a servic...

Страница 13: ...select System x3800 from the Hardware list and click Go For firmware updates click the Download tab For documentation updates click the Install and use tab and click Product documentation Note Changes...

Страница 14: ...f RAM v Adobe Acrobat Reader 3 0 or later or xpdf which comes with Linux operating systems Using the Documentation Browser Use the Documentation Browser to browse the contents of the CD read brief des...

Страница 15: ...the most occurrences Click a document to view it and press Crtl F to use the Acrobat search function or Alt F to use the xpdf search function within the document Click Help for detailed information ab...

Страница 16: ...ll Integrated functions v Baseboard management controller v IBM EXA 32 Chipset with integrated memory and I O controller v Service processor support for Remote Supervisor Adapter II SlimLine v Light p...

Страница 17: ...ouch points on hot swap components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or insta...

Страница 18: ...6 IBM System x3800 Type 8866 Installation Guide...

Страница 19: ...9990305 error code is displayed indicating that an operating system was not found but the server is otherwise working correctly If the server is not working correctly see Chapter 6 Solving problems on...

Страница 20: ...more than 30 minutes with the server cover removed might damage server components v You have followed the cabling instructions that come with optional adapters v You have replaced a failed fan within...

Страница 21: ...nside the server with the power on v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device where others can...

Страница 22: ...all power cords then disconnect all external cables from the server 3 Unlock the front cover then grasp the top corners of the front cover and pull it away from the server 4 Lift the front cover to r...

Страница 23: ...Slide the top cover slightly toward the rear of the server the cover will stop after moving approximately 25 mm 1 inch Lift the cover off the server and set the cover aside Attention For proper cooli...

Страница 24: ...bays for supported tape drives The server supports up to two 5 25 inch half high SCSI tape drives in the 5 25 inch bays A SCSI adapter is required to support the tape drives Attention Static electric...

Страница 25: ...ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager If you have other options to install or remove do so now otherwise go to Comp...

Страница 26: ...1 and 3 2 and 4 v If memory mirroring is enabled you can hot replace one memory card at a time on each memory power bus If a problem with a DIMM is detected light path diagnostics will light the syste...

Страница 27: ...Swap Enabled LED is lit Memory card retention levers 4 Remove the memory card a Open the memory card retention levers on the top of the memory card b While holding the retention levers open lift the...

Страница 28: ...must have at least one pair of DIMMs You can hot add one memory card to each of the memory power buses provided your operating system supports that function At least one memory card with one pair of...

Страница 29: ...speed v Install the microprocessors in the order shown in the following illustration 1 2 3 4 To install an additional microprocessor complete the following steps 1 Read the safety information that be...

Страница 30: ...ge 11 7 Remove the microprocessor tray a Open the microprocessor tray release latch Microprocessor tray release latch Microprocessor tray lever Microprocessor tray lever Air baffle Microprocessor tray...

Страница 31: ...O N T F R O N T 9 Remove the microprocessor baffle from a microprocessor socket and store it for future use If you remove a microprocessor you must install a microprocessor baffle to prevent the serv...

Страница 32: ...cessor orientation indicator Microprocessor release lever Microprocessor connector Microprocessor 15 Close the microprocessor release lever to secure the microprocessor 16 Remove the heat sink from it...

Страница 33: ...er II SlimLine can be installed only in its dedicated connector on the I O board The following illustration shows how to install a Remote Supervisor Adapter II SlimLine I O board Remote Supervisor Ada...

Страница 34: ...install the I O board in the server and reconnect the internal cables to the I O board Installing a ServeRAID 8i adapter If you are installing an optional ServeRAID 8i adapter review the following inf...

Страница 35: ...that the PCI hot plug device driver is installed For details see the documentation that comes with the adapter For more detailed instructions and information about installing PCI adapters see the sect...

Страница 36: ...nstalled in the slot c Remove the expansion slot cover d Carefully grasp the adapter by its top edge or upper corners and align it with the connector on the PCI board e If necessary remove the adapter...

Страница 37: ...ver in a rack rack model only See the Rack Installation Instructions that come with the server for complete rack installation and removal instructions 5 Put the server in position and lock the casters...

Страница 38: ...ssis 2 Push the top of the bezel toward the server until the locking tabs at the top of the bezel snap into place Installing the front cover To install the front cover tower model complete the followi...

Страница 39: ...cation and function of the input and output connectors see Chapter 3 Server controls connectors LEDs and power on page 29 The following illustration shows the location of the input and output connecto...

Страница 40: ...the section about using the ServerGuide Setup and Installation CD in the User s Guide on the IBM System x Documentation CD and the operating system documentation If the server has an optional RAID ad...

Страница 41: ...tatus LED CD eject button Diskette eject button Operator information panel The following illustration shows the controls and LEDs on the operator information panel Power control button Power on LED US...

Страница 42: ...k drive activity LED When this LED is flashing it indicates that a SAS hard disk drive is in use v Power on LED When this LED is lit and not flashing it indicates that the server is turned on When thi...

Страница 43: ...ED Power supply connector Connect the power cord to this connector Video connector Connect a monitor to this connector USB 1 connector Connect a USB device to this connector SP Ethernet 10 100 connect...

Страница 44: ...he network Gigabit Ethernet 2 connector Use this connector to connect the server to a network Gigabit Ethernet 2 link LED This LED is on the Gigabit Ethernet 2 connector When this LED is lit it indica...

Страница 45: ...nal Remote Supervisor Adapter II SlimLine the systems management software can turn on the server v If your operating system supports the Wake on LAN feature the Wake on LAN feature can turn on the ser...

Страница 46: ...this feature v If the operating system stops functioning you can press and hold the power control button for more than 4 seconds to turn off the server v If an optional Remote Supervisor Adapter II S...

Страница 47: ...ice drivers and help you install the operating system For information about the supported operating system versions see the label on the CD If the ServerGuide Setup and Installation CD did not come wi...

Страница 48: ...the server You can also save one or more commands as a text file and run the file as a script v Serial over LAN Establish a Serial over LAN SOL connection to manage servers from a remote location You...

Страница 49: ...onfiguration program which you can use to configure the ServeRAID controller For information about these programs see the documentation that comes with the ServeRAID controller and the User s Guide on...

Страница 50: ...A Remote Supervisor Adapter II SlimLine must be installed in the server v You must have a Web browser to access the Web interface v You must know the IP address or the host name of the Remote Supervi...

Страница 51: ...to download the latest version 2 Install the IBM Director program 3 Download and install any applicable updates or interim fixes for the server a Go to http www ibm com servers eserver support xserie...

Страница 52: ...40 IBM System x3800 Type 8866 Installation Guide...

Страница 53: ...ng tables These tables list problem symptoms and steps to correct the problems See Troubleshooting tables on page 44 for more information v Diagnostic programs and error messages The system diagnostic...

Страница 54: ...e c I O board 3 Remove the battery for 60 minutes then reinstall the battery and restart the server 4 Replace the components listed in step 2 one at a time in the order shown restarting the server eac...

Страница 55: ...cessor x b Trained service technician only Microprocessor tray 00180xxx A PCI adapter has requested memory resources that are not available 1 Change the order of the adapters in the PCI slots Make sur...

Страница 56: ...the components listed in step 3 one at a time in the order shown restarting the server each time A CD or DVD is not working correctly 1 Clean the CD or DVD 2 Run the CD or DVD drive diagnostic program...

Страница 57: ...on air is flowing from the fan grille If there is no airflow the fan is not working This can cause the server to overheat and shut down 2 Check the system error log or BMC log Standard or USB keyboar...

Страница 58: ...t the mouse or pointing device cable directly to the correct connector on the rear of the server 2 Make sure that v The mouse or pointing device cable or USB cable is securely connected and the keyboa...

Страница 59: ...ory v If you changed the memory you updated the memory configuration in the Configuration Setup Utility program v All banks of memory are enabled The server might have automatically disabled a memory...

Страница 60: ...ne at a time in the order shown restarting the server each time a Trained service technician only Microprocessor 1 b Microprocessor VRM 3 or 4 c Trained service technician only Microprocessor tray 7 T...

Страница 61: ...igurations the 3 3 3 beep code might sound during POST followed by a blank monitor screen If this occurs and the Boot Fail Count option in the Start Options of the Configuration Setup Utility program...

Страница 62: ...any external diskette drive is at least 76 mm 3 in b Non IBM monitor cables might cause unpredictable problems 2 Reseat the following components a Monitor b Remote Supervisor Adapter II SlimLine if o...

Страница 63: ...n IBM optional device that used to work does not work now 1 Make sure that all of the hardware and cable connections for the device are secure 2 If the device comes with test instructions use those in...

Страница 64: ...r information panel power control button by using the force power on jumper if the server starts reseat the operator information panel If the problem remains replace the operator information panel 2 M...

Страница 65: ...rts that are identified by the operating system is less than the number of installed serial ports 1 Make sure that v Each port is assigned a unique address in the Configuration Setup Utility program a...

Страница 66: ...uspect a software problem 1 To determine whether the problem is caused by the software make sure that v The server has the minimum memory that is needed to use the software For memory requirements see...

Страница 67: ...direct you to the source of the error Before working inside the server to view light path diagnostics LEDs read the safety information that begins on page v and Handling static sensitive devices on pa...

Страница 68: ...n 7 Fan 6 Fan 2 Fan 5 Fan 1 Memory card 1 Memory card 2 Memory card 3 Memory card 4 Light path diagnostics button 1 1 2 2 4 4 3 3 The following illustration shows the LEDs on the PCI board PCI attenti...

Страница 69: ...in Remind mode until one of the following conditions occurs v All known errors are corrected v The server is restarted v A new error occurs causing the system error LED to be lit again Light path diag...

Страница 70: ...ssor tray 4 Remove optional devices 5 Replace the following components one at a time in the order shown restarting the server each time a Power supply b Trained service technician only Microprocessor...

Страница 71: ...ents a Microprocessor tray b Trained service technician only Failing microprocessor 4 Replace the following components one at a time in the order shown restarting the server each time a Trained servic...

Страница 72: ...time in the order shown restarting the server each time a DIMM b Memory card c Trained service technician only Microprocessor tray NMI A hardware error has been reported to the operating system Note T...

Страница 73: ...d I O board RAID The RAID adapter ServeRAID 8i has indicated a fault 1 Check the BMC log or the system error log for information 2 Reseat the following components a RAID adapter b Hard disk drives c I...

Страница 74: ...removed Note A failing fan can also cause the TEMP LED to be lit 1 Reinstall the removed fan 2 If an individual fan LED is lit replace the fan 3 Reseat the microprocessor tray 4 Trained service techni...

Страница 75: ...new device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in...

Страница 76: ...vices sl products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada ca...

Страница 77: ...G BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain tran...

Страница 78: ...demarks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speeds indicate the intern...

Страница 79: ...an be found on IBM s Internet site at http www ibm com ibm environment products prp shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplica...

Страница 80: ...potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Bat...

Страница 81: ...lded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables...

Страница 82: ...and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and indu...

Страница 83: ...tation CD 2 drive hot swap installing 12 drives 4 DVD drive problems 44 E electrical input 4 electronic emission Class A notice 69 environment 4 error messages POST 42 error symptoms CD ROM drive DVD...

Страница 84: ...el 29 optional device problems 50 P PCI BRD LED 62 POST error messages 42 power cord connector 33 power LED 30 power problems 52 power requirement 4 power supply 4 power control button 29 power contro...

Страница 85: ...n the server 33 U UI 38 United States electronic emission Class A notice 69 United States FCC Class A notice 69 Universal Serial Bus USB problems 54 updating the firmware code 36 USB connector 29 31 u...

Страница 86: ...74 IBM System x3800 Type 8866 Installation Guide...

Страница 87: ......

Страница 88: ...Part Number 31R1875 Printed in USA 1P P N 31R1875...

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