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IBM VIAVOICE 10-ADVANCED EDITION, Руководство пользователя

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How do I troubleshoot a problem?

ViaVoice is a highly accurate speech-recognition product. Sometimes, however,
problems can occur that cause your recognition accuracy to be less than it
should be. If you find that ViaVoice is not recognizing your words, please
follow these suggestions to determine the problem and correct it.

Readme

Be sure to view the

Readme

file for the latest information about

ViaVoice. To view the

Readme

file from Information Central, click on

Product support

and select

View the Readme (RTF format)

.

Solving Recognition Problems

The Recognition Wizard can help you solve recognition problems that
occur during dictation or navigation. The wizard opens automatically
whenever it detects a poor audio signal, and it may open when you
say too many commands that are not recognized. You can open the
Recognition Wizard by selecting

Tools > Help me with recognition

problems

from the ViaVoice menu.

Getting Help on the Internet

The ViaVoice Home Page on the Internet
(

http://www.ibm.com/viavoice

) contains useful information about

ViaVoice.

Help from the Technical Support Center

See Appendix A, “Getting technical support” on page 93 for
information on contacting the Technical Support Center.

Chapter 11. Getting help

91

Содержание VIAVOICE 10-ADVANCED EDITION

Страница 1: ...IBM ViaVoice for Windows Personal Edition User s Guide Release 10 IBM...

Страница 2: ......

Страница 3: ...IBM ViaVoice for Windows Personal Edition User s Guide Release 10 IBM...

Страница 4: ...y return the entire undamaged product for a refund within 30 days In the United States you can return unopened product to your place of purchase or opened and undamaged product directly to us for a re...

Страница 5: ...35 Spelling words in spell mode 36 Saying commands while dictating 36 Inline dictation commands 36 Scratch that command 36 Text editing commands 37 Bullet lists 37 Commands recognized as text 37 Dicta...

Страница 6: ...er name or voice model 79 Setting dictation options 80 Changing the appearance of the Correction window 82 Enabling command sets 83 Setting Text To Speech options 84 Adjusting recognition sensitivity...

Страница 7: ...ur speech system Start by following the instructions in Chapter 1 to install ViaVoice and prepare your sound system so that ViaVoice can understand you You must set up your speech system as described...

Страница 8: ...ing your computer in the What Can I Say window described in Chapter 7 If you are primarily interested in dictating documents rather than speaking commands you can skip this chapter v Once you are comf...

Страница 9: ...ppear in bold Click OK to accept the name in the User Name field A series of items that you click with the mouse to start a function appear in bold and are separated by angle brackets In this example...

Страница 10: ...viii ViaVoice for Windows Personal Edition...

Страница 11: ...ll hear during future dictation sessions If there is unusual background noise for example street repairs being done outside an open window or if you plan to dictate in a noisy location which is now qu...

Страница 12: ...tart Run from the Windows taskbar b Type d setup where d is your CD ROM drive c Click OK 2 Follow the instructions on the screen During installation you will see the following windows This section doe...

Страница 13: ...be Acrobat Reader is not already installed on your computer you can select this option to have ViaVoice automatically start the Adobe Acrobat Reader installation program Adobe Acrobat Reader enables y...

Страница 14: ...ration If you chose to register your software now you will see this window at the end of installation Type all registration information and follow the on screen instructions 4 ViaVoice for Windows Per...

Страница 15: ...Setup Complete This window indicates that you have successfully installed the software Chapter 1 Setting up your speech system 5...

Страница 16: ...t ViaVoice to know you As you use ViaVoice words you add and other enhancements you make go into your personal speech files These files are associated with your user name You can use any name that con...

Страница 17: ...w shown below for example click Start and then read aloud the text inside the box Speak the text clearly in your normal voice pausing naturally between phrases or after punctuation marks Imagine you a...

Страница 18: ...Audio Setup Wizard see Troubleshooting setup problems on page 13 Creating a voice model You must give ViaVoice a sample of your voice so that it can understand you The User Wizard makes it easy for yo...

Страница 19: ...ncreases the recognition accuracy of ViaVoice I prefer to do this later If you select this option the User Wizard presents the Analyze My Documents panel See Analyzing your documents on page 12 for de...

Страница 20: ...When ViaVoice has enough recorded data you will see the Story Finished window Click Analyze to have ViaVoice create your voice model However if you have a strong regional accent we recommend that you...

Страница 21: ...window after clicking Analyze Wait until ViaVoice has fully processed your recording before turning off your computer or working with other processing intensive programs Chapter 1 Setting up your spee...

Страница 22: ...can then select which words you want added to your personal vocabulary Your personal vocabulary contains new words that ViaVoice finds in your dictated documents ViaVoice also updates its information...

Страница 23: ...ith Next or clicking a button to cancel or exit prevents the installation program from completing successfully U If you are installing on Windows XP your user ID must have administrator authority Prob...

Страница 24: ...ght need to update the device driver for your sound card The sound you hear should be free of hiss or other noise U Make sure that settings like volume control are set Check boxes for muting audio com...

Страница 25: ...and slips of the tongue are picked up as words U If a word can be pronounced more than one way like thuh and thee for the word the try both pronunciations U Are you actually saying all words correctl...

Страница 26: ...16 ViaVoice for Windows Personal Edition...

Страница 27: ...r For some people getting comfortable with speech recognition takes time and practice So please be patient and try not to be self conscious Talking to your computer is almost as easy as talking on the...

Страница 28: ...normal speaking voice The new ViaVoice has arrived EXCLAMATION POINT NEWPARAGRAPH It contains many new features PERIOD NEWPARAGRAPH Our new User Wizard makes it easy to get started PERIOD NEWPARAGRAP...

Страница 29: ...erted in the text You said for branch staff but got for a branch staff v The microphone picked up background noise or breathing noises Two or more adjacent words are recognized as one word You said th...

Страница 30: ...d To select a series of words swipe them with the mouse The entire series of words should now be highlighted 5 If the correct word appears in the Correction window say Pick n where n is the number of...

Страница 31: ...3 Select the word or series of words with the mouse 4 Say Capitalize this or click the Format icon in the Correction window and select Capitalize this from the drop down menu Next steps after correcti...

Страница 32: ...cabulary Use the Correction window to correct the word to the one you actually said The new word will be added to your personal vocabulary The next time you say the word ViaVoice should get it right v...

Страница 33: ...to touch your face or hair U Is your user name displayed in VoiceCenter Whenever VoiceCenter is displayed first ensure that your user name is displayed at the far right side You can verify this by cli...

Страница 34: ...e is shown in the Voice Model field U If a word can be pronounced more than one way like thuh and thee for the word the try both pronunciations U Make sure you say multiple word commands as if they we...

Страница 35: ...tartUp folder during installation VoiceCenter starts when you start your computer If you did not place it in your StartUp folder you can start it from Start Programs IBM ViaVoice VoiceCenter The micro...

Страница 36: ...gram needs to access the sound card ViaVoice suspends the microphone automatically when another ViaVoice function like Begin Reading needs the sound card Watch the volume meter to monitor the loudness...

Страница 37: ...e vocabulary and voice model that are currently selected at the User tab of ViaVoice Options If a Topic has been selected its name is shown in the pop up Topics are specialised mini vocabularies that...

Страница 38: ...ViaVoice menu or click the ViaVoice button to display the ViaVoice menu From there you can access all features and tools available from the menu or from sub menus shown below 28 ViaVoice for Windows...

Страница 39: ...proofread your text when correcting errors say Begin Reading or select Begin Reading from the ViaVoice menu Woodrow reads aloud your document You can have Woodrow read only a selection of text by hig...

Страница 40: ...To view the commands you can use say What Can I Say or select What Can I Say from the ViaVoice menu Commands are displayed by view such as Text Editing You can enable disable separate sets of command...

Страница 41: ...as described in Chapter 2 The magic of dictating with ViaVoice on page 17 Most of the voice commands in this chapter work only if you have installed ViaVoice on Windows 98 Second Edition Windows Me o...

Страница 42: ...se to hide the ViaVoice agent when using Text To Speech from the At Startup tab in ViaVoice Options v Create Macro Creates a dictation macro for the text you have selected v Dictation Options Opens Vi...

Страница 43: ...accepts text Say Show Correction window or click the Correct button to display it You can drag the Correction Window to any place on your desktop The next time you want to use the Correction Window it...

Страница 44: ...d characters that you can insert into your dictation Characters and punctuation are also listed in Appendix B Frequently used commands in dictation on page 97 v When saying a command pause before the...

Страница 45: ...thirty five six in pairs or single digits Time of day To get 10 30 am say ten thirty A M without punctuation Dictating numbers in number mode To improve the recognition of digits and numbers in your t...

Страница 46: ...ou say a voice command However do not pause while you are saying the words of the command itself If ViaVoice misrecognizes your command as text and types it on the screen say Scratch that then say the...

Страница 47: ...commands that you can see in the All Commands view at the What Can I Say window If you have selected a command set ViaVoice will process the word as a command not dictation whenever you pause before...

Страница 48: ...the rest of the command You can add multiple Attention words from the Command Sets tab in ViaVoice Options When you deselect a command set ViaVoice does not recognize the commands in that command set...

Страница 49: ...hat to delete it then say the correct letter or character again To dictate a URL like http www AZplace net say http COLON SLASH SLASH www DOT BEGIN SPELL Capital A Capital Z p l a c e DOT n e t RETURN...

Страница 50: ...n page 57 To transfer text to another application 1 Open the application to which you want to transfer your dictation Make sure that the application window and SpeakPad are both open on your screen 2...

Страница 51: ...r document or alternatively want to correct and edit the document later You do not need to save your speech session data if you have already corrected the recognition errors in the dictation Saving a...

Страница 52: ...this window 1 Select each word that you want to add to your personal vocabulary A tick mark appears next to each word you select 2 Click Next 3 If ViaVoice needs a pronunciation of a word a window app...

Страница 53: ...mand Set allows you to dictate into Word ViaVoice loads the Dictation menu and icons on the Word menu The Word Natural Commands Command Set allows you to say voice commands in Word The What Can I Say...

Страница 54: ...aVoice has arrived EXCLAMATION POINT NEWPARAGRAPH It contains many new features PERIOD NEWPARAGRAPH Our new User Wizard makes it easy to get started PERIOD NEWPARAGRAPH We hope you enjoy using the new...

Страница 55: ...on errors in your dictation v Playback Allows you to hear your dictation You can highlight up to 1 000 words for playback v Create dictation macro Creates a dictation macro for the text you have selec...

Страница 56: ...Click Help or say Help to display the Microsoft Word Help menu IBM ViaVoice Dictation Help displays help on Word Dictation 46 ViaVoice for Windows Personal Edition...

Страница 57: ...line spacing and indentation Keep the following in mind as you use natural commands v A natural command consists of a single action Do not combine two actions into a single command for example do not...

Страница 58: ...xt word with a capital letter Look in the What Can I Say window for a list of the punctuation and characters that you can insert into your dictation Characters and punctuation are also listed in Appen...

Страница 59: ...ommands check box then choose the key you want to use Click OK and return to Word s document window Then while dictating press the key you specified in the Options say your command and then release th...

Страница 60: ...ber you want If you want a special character or symbol inserted in the sequence say the name for it You can see the list of symbols and characters available in number mode by saying What Can I Say for...

Страница 61: ...d Reference card v Say commands such as Capital letter Uppercase Lowercase and Spacebar to format text v Say command on to keep the command active until you say command off For example say Capitalize...

Страница 62: ...s a command and the File menu would be pulled down If you equally paused before the word save the file would be saved To prevent dictated words from being recognized as commands you have three options...

Страница 63: ...he rest of the command You can add multiple Attention words from the Command Sets tab in ViaVoice Options When you deselect a command set ViaVoice does not recognize the commands in that command set V...

Страница 64: ...t to delete it then say the correct letter or character again To dictate a URL like http www AZplace net say http COLON SLASH SLASH www DOT BEGIN SPELL Capital A Capital Z p l a c e DOT n e t RETURN V...

Страница 65: ...dictation Saving a speech session To save a speech session in Word 1 Select File Close 2 Select the Save Dictation Session check box to save the speech session data 3 Click Yes to save the changes yo...

Страница 66: ...s window 1 Select each word that you want to add to your personal vocabulary A tick mark appears next to each word you select 2 Click Next 3 If ViaVoice needs a pronunciation of a word a window appear...

Страница 67: ...al vocabulary that new word is added to your personal vocabulary The next time you use the word ViaVoice should get it right v By correcting words you teach ViaVoice how you actually pronounce words i...

Страница 68: ...l or type the correct word here if the correct word does not appear in the alternative word list Remember that you do not need to capitalize the word if it is the first word of a sentence ViaVoice wil...

Страница 69: ...d word or phrase Format Word Click or say Format to display the format menu Capitalize this capitalizes the first letter of each word Lowercase this changes the words to lowercase letters Uppercase th...

Страница 70: ...umbered list of similar sounding words These words are called alternate words Pick 1 3 Say Pick n where n is the number of the alternate word to select an alternate word The selected word replaces the...

Страница 71: ...ord UU Ranch which you pronounced as double U ranch but which ViaVoice did not understand you will have to provide double U ranch as the sounds like spelling Correcting words by typing For the quickes...

Страница 72: ...another time or delegate someone else to correct your dictated text To do this save the speech session data in SpeakPad or Word dictation The speech session data includes all audio and alternate word...

Страница 73: ...correction later Just make sure that you do all of this under your own user name so that the author s personal speech files do not become corrupted When you open someone else s file to make correctio...

Страница 74: ...64 ViaVoice for Windows Personal Edition...

Страница 75: ...t See Training a command on page 69 The commands listed in What Can I Say reflect the current state of your desktop When you click a program and then say or click What Can I Say you will see the comma...

Страница 76: ...to view the commands for accessing the pages listed in your Favorites menu These commands are by default turned off To make these commands available select the Favorites command set on the Command Se...

Страница 77: ...as shown at right Or click Desktop again to collapse an expanded heading Commands with words in angle brackets Some commands in a view are shown with one or more words in angle brackets To see a Voice...

Страница 78: ...unction prints only what is expanded So expand all before you print Using an Attention word with commands If you find that ViaVoice does not recognize your commands you can begin every command with an...

Страница 79: ...in a view If you want to say these commands you must train them You can see all such commands in the Untrained view of the What Can I Say window To train a command follow these instructions 1 Say the...

Страница 80: ...70 ViaVoice for Windows Personal Edition...

Страница 81: ...ion word such as Computer followed by the command If ViaVoice continually misrecognizes your commands you should select the option to require an Attention word to be used before all voice commands fro...

Страница 82: ...You say You get Forward Moves forward to the next page if you have moved back previously Home Loads your home default page 72 ViaVoice for Windows Personal Edition...

Страница 83: ...Agent and Floating Appearance tab At the Appearance tab select the view you want for VoiceCenter Taskbar view The default view You can change the position of the taskbar by clicking on VoiceCenter th...

Страница 84: ...d can be changed at any time Taskbar tab At the Taskbar tab select the specific attributes and behaviours for VoiceCenter when in Taskbar view Docked tab At the Docked tab select the programs that you...

Страница 85: ...keyboard instead of clicking the microphone button These shortcut keys are sometimes called hotkeys Then press the key you want The CTRL key will be added automatically if you press only one key For e...

Страница 86: ...VoiceCenter is the one you want to use If it is not go to the User tab in ViaVoice Options and select the voice model you want Selecting a vocabulary or topic Specialized vocabularies are vocabularie...

Страница 87: ...ivate a topic select it from the Topics list if it is available 6 Click Apply to save changes or click OK to save changes and close ViaVoice Options To deactivate a topic return to the User tab desele...

Страница 88: ...k with ViaVoice v You might want more than one user name if you dictate radically different types of document styles involving different terminology For example if you dictate both informal letters an...

Страница 89: ...user data should be stored or click the Browse button to locate the target folder for the user data 7 Click the Backup button 8 Click Apply to save changes or click OK to save changes and close ViaVoi...

Страница 90: ...ve changes and close ViaVoice Options Setting dictation options You can set options to control text transfer and to make improvements to your voice model based on your dictation sessions 1 Display Voi...

Страница 91: ...hile dictating You can add multiple Attention words from the Command Sets tab in ViaVoice Options When the attention word is required you must say the word such as Computer as the first word of every...

Страница 92: ...ot already on top 4 Select the options you want to change on this tab Click Apply to save changes or click OK to save changes and close ViaVoice Options 5 Select Check spelling of added words to have...

Страница 93: ...t to change on this tab Click Apply to save changes or click OK to save changes and close ViaVoice Options 5 In the Commands box each command set showing a tick mark is enabled You also enable program...

Страница 94: ...e Options ViaVoice Options is displayed 3 Click the Text To Speech tab if it is not already on top 4 Select a voice from the drop down list 5 Type some text in the Demo text field You can enter up to...

Страница 95: ...d you want ViaVoice to be more critical in matching sounds with words 6 Move the Acoustic environment slider towards Noisy if there is a lot of background noise and you want ViaVoice to ignore it The...

Страница 96: ...86 ViaVoice for Windows Personal Edition...

Страница 97: ...o create a dictation macro using the Create Macro feature follow these instructions 1 Using the mouse highlight the text in your dictation that you want for your dictation macro The text can be a word...

Страница 98: ...88 ViaVoice for Windows Personal Edition...

Страница 99: ...o open the Table of Contents ViaVoice contains other documentation v Extensive online help available wherever you are in ViaVoice specific to your current task menu or the dictation application you ar...

Страница 100: ...help pop up What s This Help 1 Right click the item You can click almost anywhere with your right mouse button and a What s This pop up appears 2 Click the What s This pop up to get information about...

Страница 101: ...ormat Solving Recognition Problems The Recognition Wizard can help you solve recognition problems that occur during dictation or navigation The wizard opens automatically whenever it detects a poor au...

Страница 102: ...92 ViaVoice for Windows Personal Edition...

Страница 103: ...hnical support ID see the back cover of this book v Information about your computer processor type and speed amount of RAM installed available free hard disk space amount of cache and make and model o...

Страница 104: ...efore contacting technical support have this Guide bearing the technical support ID for your software package available Microphone support The microphone shipped with ViaVoice is warranted by the manu...

Страница 105: ...Appendix A Getting technical support 95...

Страница 106: ...96 ViaVoice for Windows Personal Edition...

Страница 107: ...next word in lowercase letters NEWLINE Starts a new line NEWPARAGRAPH Inserts one blank line next word is capitalized NO SPACE Prevents a space from being inserted SPACEBAR Inserts a space UPPERCASE P...

Страница 108: ...No special action Close parenthesis Joins left Close quote Joins left Close bracket Joins left Dash No special action Dollar sign No special action Double dash No special action Double dot No special...

Страница 109: ...y Asterisk x By Close parenthesis Comma Dash Divided by Dollar sign Dot Euro sign Equals Period Hyphen Minus Pound sign Open parenthesis Percent Plus Point Slash Star Times Symbols and characters in s...

Страница 110: ...t Colon Comma Dash Divided by Dollar sign Dot Double quote Equals Exclamation point Period Greater than Hyphen Less than Minus Pound sign Open brace Open curly brace Open bracket Open square bracket P...

Страница 111: ...To get Say Star Tilde x Times _ Underscore Vertical bar Appendix B Frequently used commands in dictation 101...

Страница 112: ...102 ViaVoice for Windows Personal Edition...

Страница 113: ...can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 USA For license inquiries regarding double byte DBCS information contact the...

Страница 114: ...t or any equivalent agreement between us Information concerning non IBM products was obtained from the suppliers of those products their published announcements or other publicly available sources IBM...

Страница 115: ...Other attributions Some of the artwork in this publication is based on clip art from CorelDRAW 7 by Corel Corporation Appendix C Notices 105...

Страница 116: ...106 ViaVoice for Windows Personal Edition...

Страница 117: ...session SpeakPad and the Word document window are examples of dictation windows field An area in a window where data can be typed or otherwise specified focus The state of an application or a window w...

Страница 118: ...ich ViaVoice uses to recognize the words the user says word In ViaVoice one or more characters having a single pronunciation The pronounced as thuh and the pronounced as thee are two words 108 ViaVoic...

Страница 119: ...52 C capitalization command 36 51 97 cardinal dictating in SpeakPad 35 dictating in Word 49 characters changing 97 in dictation 98 in number mode 99 in spell mode 99 valid in user name 6 color of volu...

Страница 120: ...to view 89 readme file 91 E e mail dictating user IDs 39 54 to obtain technical support 94 editing commands in SpeakPad 36 in Word 51 editing text 57 embolding in dictation 36 51 error correction 57...

Страница 121: ...th Analyze My Documents 22 finding new words in dictation 56 80 phonetic alphabet 36 50 pinned thumbtack 59 playback 32 45 position of VoiceCenter 73 postponing correction 62 printing the What Can I S...

Страница 122: ...to another application 40 options 81 troubleshooting audio setup 13 dictation problems 23 recognition 14 recognition of commands 68 83 recognition sensitivity 85 Recognition Wizard 91 setup 13 techni...

Страница 123: ...2 What Can I Say window 65 in commands 67 all commands view 66 commands for navigating 67 desktop view 66 dictation view 66 expanding or collapsing 67 favorites view 66 natural commands view 66 note 6...

Страница 124: ...114 ViaVoice for Windows Personal Edition...

Страница 125: ......

Страница 126: ...IBM Part Number n a Program Number 5724 C96 n a...

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