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Table 4: FIDs and FRUs (continued)
Reporte
d FID
FRUs FRU name or description
Prob-
ability
Page reference or instruction
FE
See 'Reported FID 87' in this table
FF
Informational or non-hardware related status or error
-
Operator procedural or host
problem
-
“FID FF - Operator action or host program error”
Attention Drive (ATTN DRV) messages
ATTN DRV
message is displayed on the service panel (not from CE Error Log).
1. If
ATTN
is displayed, press Enter. If a FID appears, go to “FID entry point” on page 6.
2. If no FID is presented, use the
ATTN DRV
message, and follow the Error Log procedure.
--OR--
ATTN DRV
message is from the CE Error Log (“CE Error Log menu” on page 134)
1. Go to “CE Error Log menu” on page 134 and analyze the Error Log for any FIDs with a time stamp close
to the time of the
ATTN DRV
message. If a FID appears to be associated with the
ATTN DRV
message,
2. Error Log does not help identify a FID. Run CE DIAGS (“CE Verify Fix/Diag menu” on page 108 or Test
Drive function).
3. If CE DIAGS does not identify a FID, use the
ATTN DRV
message and Table 5 on page 11 to find the
fault.
Table 5:
ATTN DRV
messages
ATTN DRV FRUs FRU name or description
Prob-
ability
Page reference or instruction
Load Error 1. Ensure that the cartridge is not broken and that the leader pin is attached. See "Damaged
Cartridges" in the 3592 Drive Operator Guide. Have the customer replace the cartridge if it is
damaged.
2. Ensure that the cartridge is a 3592 compatible-type cartridge.
3. Ensure that the cartridge is supported by the drive model.
87
Cartridge
35%
“FID 87 or F2 - Isolating fault
between media and hardware” on
85
Drive canister
60%
• “FID 85: Drive canister” on page
Start 11