Pre-Call
Checklist
If
you
have
questions
or
problems,
go
through
this
checklist
before
contacting
IBM
Technical
Support.
If
your
drive
is
the
only
device
on
the
SCSI
bus,
ensure
that
the
total
bus
length
does
not
exceed
25
m
(82
ft).
If
there
are
other
devices
on
the
bus,
ensure
that
the
total
length
does
not
exceed
12
m
(39
ft.),
perform
the
following
steps
before
you
place
a
call
to
IBM
Technical
Support.
Where
instructions
refer
you
to
the
web,
visit
http://www.ibm.com/storage/lto
.
__
1.
Perform
a
general
checkup
of
the
hardware
and
connections:
v
Verify
that
all
cables
(both
ends)
are
connected
properly.
v
Ensure
that
you
are
using
the
correct
SCSI
terminator
(LVD)
and
that
you
are
not
mistakenly
using
a
SCSI
wrap
plug
(used
for
the
diagnostic
SCSI
wrap
test).
v
Before
attaching
the
SCSI
cables,
ensure
that
the
connector
does
not
contain
bent
or
recessed
pins.
v
Ensure
that
all
retention
screws
for
the
SCSI
cable
and
terminator
are
securely
tightened.
__
2.
Verify
that
the
drive’s
firmware
is
at
the
most
recent
level.
To
determine
the
latest
release
of
firmware,
visit
the
web.
See
“Updating
Drive
Firmware”
on
page
20
for
instructions
on
downloading
the
latest
firmware.
__
3.
Verify
that
your
device
drivers
are
at
the
most
recent
level:
v
For
IBM
device
drivers,
visit
the
web.
v
For
the
device
drivers
of
independent
software
vendors
(ISVs),
visit
the
appropriate
third-party
web
site.
__
4.
Verify
whether
your
hardware
and
software
configuration
is
supported.
To
determine
the
latest
supported
attachments,
visit
the
web.
__
5.
Review
“Frequently
Asked
Questions
and
″
Hints
and
Tips”
on
the
web.
__
6.
Run
one
of
the
following
diagnostic
methods:
v
Local
diagnostic:
a.
Run
“Function
Code
1:
Run
Drive
Diagnostics”
on
page
69
to
determine
whether
the
drive
can
properly
load
and
unload
cartridges,
and
read
and
write
data.
Optionally,
you
may
run
one
of
the
following
diagnostics:
–
“Function
Code
E:
Test
Cartridge
&
Media”
on
page
77
to
determine
whether
a
suspect
cartridge
and
its
magnetic
tape
are
acceptable.
–
“Function
Code
F:
Write
Performance
Test”
on
page
78
to
ensure
that
the
drive
can
read
from
and
write
to
tape.
–
“Function
Code
H:
Test
Head”
on
page
79
to
ensure
that
the
tape
drive’s
head
and
tape-carriage
mechanics
work
correctly.
–
“Function
Code
J:
Run
Fast
Read/Write
Test”
on
page
80
to
ensure
that
the
drive
can
read
from
and
write
to
tape.
–
“Function
Code
L:
Load/Unload
Test”
on
page
81
to
test
the
drive’s
ability
to
load
and
unload
a
tape
cartridge.
b.
Run
“Function
Code
6:
Run
SCSI
Wrap
Test”
on
page
74.
v
Remote
diagnostic:
–
Use
the
ITDT
tool
to
run
all
tests
listed
in
the
local
diagnostic
section
that
follows,
as
well
as,
to
test
the
SCSI
interface.
For
more
information,
see
“ITDT
SCSI
Firmware
Update,
Dump
Retrieval,
and
Library/Drive
Test
Tool”
on
page
20.
52
IBM
TotalStorage
3580
Tape
Drive
Setup,
Operator,
and
Service
Guide
Содержание TotalStorage 3580 L33
Страница 1: ...IBM TotalStorage 3580 Tape Drive Model L33 L3H Setup Operator and Service Guide GC26 7708 03...
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Страница 47: ...A67E0026 1 Figure 11 Setting the write protect switch Using Ultrium Media 29...
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Страница 127: ...Other company product and service names may be trademarks or service marks of others Notices 109...
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Страница 142: ...Part Number 23R6251 Printed in USA GC26 7708 03 1P P N 23R6251...
