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Purchasing Additional Services
Purchasing Additional Services
During and after the limited warranty period, you can purchase
additional services, such as:
Support for IBM and non-IBM hardware, operating
systems, and application programs
Network setup and configuration
Upgraded or extended hardware repair services
Custom installation
The availability of the service and its name might vary by
country.
Enhanced PC Support Line
Enhanced PC Support is available for desktop and mobile IBM
computers that are not connected to a network. Technical
support is provided for IBM computers and IBM or non-IBM
options, operating systems, and application programs on the
supported products list.
This service includes technical support for the following:
Installing and configuring your out-of-warranty IBM
computer
Installing and configuring non-IBM options in IBM
computers
Assistance with the preloaded operating system
Using selected application software and games
Tuning performance, such as memory management
Installing device drivers remotely
Setting up and using multimedia devices
Identifying system problems
Interpreting documentation
You can purchase this service for a single incident or for
multiple incidents. For more information about purchasing the
Enhanced PC Support, see “Ordering Support Line Services”
on page 178.
Chapter 6. Getting Service
177
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Страница 212: ...Electronic Emission Notice 192 IBM ThinkPad 380XD 385XD User s Guide...
Страница 222: ...IBM Part Number 05L2143 Printed in the United States of America 5L2143...