20
Troubleshooting
If you have a problem setting up or using your monitor, you may be able to
solve it yourself. Before calling your retailer or IBM, try the suggested actions
that are appropriate to your problem.
Problem
Possible
Cause
Suggested Action
Reference
Computer
doesn’t boot
after the
graphics
adapter is
installed
There is
another
graphics
adapter in the
computer
Remove the other graphics
adapter plugged into one
of the expansion slot.
If the card is built-in to the
motherboard, check your
system manual for
instructions on how to
disable the built-in adapter.
See
Hardware
Installation
section on
page 6
The screen
image is
garbled or
unusable
(rolling screen
images,
overlapping
screen images
or a blank
screen)
The display
driver is trying
to use a
setting your
monitor
doesn’t
support
Select the correct monitor
again.
See
Hardware
Installation
section on
page 6
Screen is blank
and power
indicator is off
No power to
monitor
Ensure that the electrical
outlet and the monitor are
both switched on.
Check that the power cord
is firmly plugged into the
electrical outlet and the
power supply unit.
If the power cord plug has
a removable fuse, replace
it.
Try another power cord.
Try another electrical
outlet.
Connecting
your Monitor
section on
page 8
T55D.book Page 20 Monday, August 31, 1998 5:46 PM
