Problems While Testing the Data/Fax Modem
If an error occurs during testing of the Data/Fax Modem, follow the
instructions here.
1
If you receive an error message, try the action suggested in
the diagnostics program and run the diagnostics again.
Note: You should also check the online information files
appropriate to your operating system or environment as
described in “The Data/Fax Modem Online Documentation” on
page 12. Any new information or procedure that is discovered
after this manual has been printed will be detailed there.
2
If the problem persists after you have tested the Data/Fax
Modem again, verify that the following conditions have been
met before obtaining service.
All cabling is securely connected.
The PC Card is securely seated in the socket.
There are no compatibility problems between the Data/Fax
Modem and one or more other ports in your personal
computer system.
To isolate a compatibility problem, first verify that you have
not configured an internal serial port to the same address
as the Data/Fax Modem. Then, remove the other PC
Cards from your personal computer and run the
diagnostics.
There are no problems with your personal computer.
3
If any of the conditions listed in step 2 have not been met,
correct the problem and run the test again.
If the conditions listed in step 2 have been met, it may be
necessary to have your computer and Data/Fax Modem
serviced. See Appendix A on page 19 for information on
obtaining help and service.
18
PCMCIA Data/Fax Modem Installation and Testing
Title: AOX0CNTL CreationDate: 04/03/95 10:49:21
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