You can run the IBM Enhanced Diagnostics program using the Product
Recovery program on your hard disk. Alternatively, you can create an
IBM
Enhanced Diagnostics
diskette from the Product Recovery program or the
Product Recovery CD
and run diagnostics using the diskette.
You can also download the latest version of the Enhanced Diagnostics program
from http://www.ibm.com/pc/support/ on the World Wide Web. Type your
machine type and model number into the
Quick Path
field to find the
downloadable files that are specific to your computer.
Running IBM Enhanced Diagnostics from the Product
Recovery program
Use the following steps to run diagnostics from the Product Recovery program:
Note:
If for some reason the Product Recovery program on your computer
hard disk is damaged or not accessible, the IBM Enhanced Diagnostics
can be run from the
Product Recovery CD
, if available.
1.
Shut down your operating system, and turn off the computer.
2.
Turn on your computer. Quickly press F11 when the Product Recovery
Program prompt is displayed (the prompt is displayed for only a few
seconds). Wait for the product recovery menu to be displayed.
3.
Depending on your operating system, you might be prompted to select a
system setting. If no prompt is displayed, go to the next step.
4.
When the main menu is displayed, select
System Utilities
.
5.
From the System Utilities menu, select
Run Diagnostics
. The IBM
Enhanced Diagnostics Program starts. When you are finished running
diagnostics, you will be returned to the Product Recovery program main
menu.
6.
Restart the computer.
Creating an IBM Enhanced Diagnostics diskette
Use the following steps to create an
IBM Enhanced Diagnostics
diskette from the
Product Recovery program:
1.
Shut down your operating system, and turn off the computer.
2.
Turn on your computer. Quickly press F11 when the Product Recovery
Program prompt is displayed. (The prompt is displayed for only a few
seconds). Wait for the product recovery menu to be displayed.
3.
Depending on your operating system, you might be prompted to select a
system setting. If no prompt is displayed, go to the next step.
4.
From the main menu, select
System Utilities
.
5.
Select
Create a diagnostic diskette
, and follow the instructions on the
screen.
Chapter 4. Troubleshooting and diagnostics
21
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