1.
Remove the software or device you just added.
2.
Run the diagnostic programs to determine if your computer is running
correctly. (See “IBM Enhanced Diagnostics program” on page 92 for
information about diagnostic programs provided with your computer.)
3.
Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in the
troubleshooting charts.
Problem type
Go to:
Audio problems
“Audio problems” on page 81
CD-ROM drive
“CD-ROM drive problems” on page 82
Diskette drive
“Diskette drive problems” on page 84
General
“General problems”
Intermittent
“Intermittent problems” on page 80
Keyboard, mouse, or
pointing-device
“Keyboard, mouse, or pointing device problems” on page 87
Memory
“Memory problems” on page 88
Monitor
“Monitor problems” on page 84
Optional device
“Option problems” on page 89
Parallel Port
“Parallel-port problems” on page 90
Printer
“Printer problems” on page 91
Serial Port 1
“Serial-port problems” on page 90
Serial Port 2
“Serial-port problems” on page 90
Software
“Application problems” on page 91
Universal Serial Bus
(USB) device
“Universal Serial Bus (USB) problems” on page 92
General problems
General problems
Action
The computer does not start
when you press the power
switch.
Verify that:
1.
All cables are securely connected to the proper
connectors on the computer. For the location of the
connectors, see “Connecting computer cables” on
page 7.
2.
The computer cover is properly installed.
If you cannot correct the problem, have the computer
serviced.
Problems such as a broken
cover lock or indicator
lights not working.
Have the computer serviced.
Chapter 6. Troubleshooting
79
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