IBM NetVista 6648, Руководство пользователя

Страница: 117 / 150

In addition, if you purchased an IBM PC Server or IBM Netfinity Server, you
are eligible for IBM Start Up Support for 90 days after installation. This service
provides assistance for:
v
Setting up your network operating system
v
Installing and configuring interface cards
v
Installing and configuring network adapters
Please have the following information ready when you call:
v
Machine Type and Model
v
Serial numbers of your computer, monitor, and other components, or your
proof of purchase
v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information for your system
If possible, be at your computer when you call.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from
9:00 a.m. to 6:00 p.m.
3
3. Response time will vary depending on the number and complexity of incoming calls.
Chapter 7. Getting help, service, and information
103