2. Turn on the computer. The main menu opens.
3. Select System utilities.
4. In the System utilities menu, select Run diagnostics.
5. The IBM Enhanced Diagnostics program starts.
6. When you finish running the diagnostic program, remove the CD from
the CD-ROM drive.
Important
Remember to restore your original startup sequence when you have
finished.
Reinstalling the operating system
Before reinstalling the operating system, be sure you are familiar with the
operating system guide that came with your computer.
If you are going to perform a full recovery, first make backup copies of
your data files and anything else you want to save. Any files not backed
up will be lost.
Note:
See About Your Software for more information.
To reinstall the Windows 2000 operating system:
1. Insert the Product Recovery CD into your CD-ROM drive.
Note:
If you have two Product Recovery CDs, use Product Recovery CD
1.
2. If you can shut down your computer normally, do so. Otherwise
proceed without shutting down.
3. Turn off your computer. If the power button will not shut off the
computer, unplug the power cord and wait a few minutes before
plugging it back in.
4. Turn on your computer.
Note:
If your computer does not start from the CD, you must change
your primary startup sequence. See “Changing the primary
startup sequence” on page 10; then restart your computer.
5. Select the recovery option you need and follow the instructions on the
screen.
6. To recover device drivers, see “Recovering or installing device drivers”
on page 11.
Troubleshooting and recovery
9
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