4. If the ConfigSafe menu shows any saved configurations, click the most
recent configuration that is dated before the start of the problem.
5. Click Restore.
6. Shut down and turn off your computer.
7. Turn on your computer.
ConfigSafe has a Save Our System (SOS) feature that can be used in a DOS
environment in case the Windows desktop becomes unusable. To access
the SOS feature of ConfigSafe:
1. Shut down your computer.
2. Access your command prompt:
Start the computer. Press F8 when prompted during the startup
sequence; and then select the option for "command prompt only".
(The option to press F8 appears for only a few seconds. You must
press F8 quickly.)
3. At the command prompt, type
cd\cfgsafe
. Press Enter.
4. Type
sos
. Press Enter.
5. Select the most recent configuration that is dated before the start of the
problem. Press Enter.
6. Restart the computer.
Note:
If the problem is not solved, you can repeat these steps selecting a
different saved configuration. If the problem cannot be solved with
a saved configuration, see the following section on diagnosing
hardware problems.
Diagnosing hardware problems
The IBM Enhanced Diagnostics program runs independently of the
operating system and will help isolate your computer hardware from
software that was preinstalled (or that you have installed) on your hard
disk. The IBM Enhanced Diagnostics program is available on the Product
Recovery.
Note:
If you have two Product Recovery CDs, use Product Recovery CD 1.
To run diagnostics from the Product Recovery:
Note:
If the computer does not start from the CD on the first try, check the
primary startup sequence. See “Changing the primary startup
sequence” on page 10; then, restart the computer.
1. Place the Product Recovery in the CD-ROM drive and turn off the
computer.
8
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