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Chapter 3. Replacing controller unit components

CAUTION:
Never remove the cover on a power supply or any part that has the following label
attached.

Hazardous voltage, current, and energy levels are present inside any component that
has this label attached. There are no serviceable parts inside these components. If
you suspect a problem with one of these parts, contact a service technician.

5 Using

Figure 19

as a guide, remove the battery.

a Loosen the four captive screws on the battery. If they are too tight, use a flat blade

screwdriver to loosen the screws.

b Using the pull handles, slide out the battery about 5 cm (2 in.).

c Using both hands, grasp the sides of the battery and pull out.

Figure 19. Removing and installing a battery

Captive screws

Pull handle

Содержание Netfinity FASt T500

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Страница 3: ...Netfinity FAStT500 RAID Controller Enclosure Unit User s Reference...

Страница 4: ...dom It is possible that this publication may contain references to or information about IBM products machines and programs program ming or services that are not announced in your country Such referenc...

Страница 5: ...ation Vor Beginn der Installation die Brosch re mit Sicherheitshinweisen lesen Prima di installare questo prodotto leggere l opuscolo contenente le informazioni sulla sicurezza Lees voordat u dit prod...

Страница 6: ...ormaci n de Seguridad L s s kerhetsinformationen innan du installerar den h r produkten Safety Information Pred in tal ciou tohto produktu si pre tajte Informa n bro rku o bezpe nosti Preden namestite...

Страница 7: ...ance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will...

Страница 8: ...nside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure Class 1 laser statement DANGER Some laser pr...

Страница 9: ...n this book xvi Related publications xvi Chapter 1 Overview 1 Controller unit overview 1 Front view 1 Back view 2 Fibre Channel connections 3 Interface ports 5 Host mini hubs 6 Drive mini hubs 6 Ether...

Страница 10: ...components 29 RAID Controller 29 Servicing notes 29 Replacing a failed controller 30 Installing additional cache memory in a controller 32 Battery 35 Servicing notes 35 Replacing a failed battery 35 C...

Страница 11: ...Statement 64 Industry Canada Class A emission compliance statement 64 United Kingdom telecommunications safety requirements 64 European community directive conformance statement 64 Australia and New...

Страница 12: ...x IBM Netfinity FAStT500 RAID Controller Enclosure Unit User s Reference...

Страница 13: ...unit indicator lights back view 18 Figure 11 Mini hub indicator lights 19 Figure 12 Fan and communications and power supply fault indicators 22 Figure 13 Overtemperature indicator 22 Figure 14 Checkin...

Страница 14: ...r s Reference Figure 25 Removing and installing a fan and communications module 44 Figure 26 Power supply switch ac power connectors and indicator lights 46 Figure 27 Removing and installing a power s...

Страница 15: ...Copyright IBM Corp 2000 xiii Tables Table 1 Tasks overview 9 Table 2 Indicator lights front 16 Table 3 Indicator lights back 19 Table 4 Mini hub indicator lights back 20...

Страница 16: ...xiv IBM Netfinity FAStT500 RAID Controller Enclosure Unit User s Reference...

Страница 17: ...sis Learn how to replace failed components in the controller unit Before using this book you must install the hardware and software For more information refer to the IBM Netfinity FAStT500 RAID Contro...

Страница 18: ...that are potential lethal or extremely hazardous to you A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedure steps or situations Related publicati...

Страница 19: ...ations available in your country In the U S and Puerto Rico call 1 800 426 7282 In the United Kingdom call 01705 565000 or 0161 9056001 In Canada call 1 800 465 1234 In other countries contact the IBM...

Страница 20: ...xviii IBM Netfinity FAStT500 RAID Controller Enclosure Unit User s Reference...

Страница 21: ...r unit Each controller unit contains several removable components called customer replaceable units CRUs that you can access from either the front or back of the unit These CRUs include the battery RA...

Страница 22: ...components Host side and drive side mini hubs Up to eight removable mini hubs to which you can connect GBICs and fiber optic host and drive interface cables for the controller unit Power supplies Two...

Страница 23: ...le unit that provides the Fibre Channel interface between a controller unit and hosts and drives Each mini hub has two GBIC ports One Gigabit Interface Converter GBIC connects into each mini hub port...

Страница 24: ...guidelines Do not route the cable along a folding cable management arm When attaching to a device on slides leave enough slack in the cable so that it does not bend to a radius smaller than 76 mm 3 in...

Страница 25: ...nstalled in a mini hub After installing the cables the Fibre Channel Arbitrated Loop is operational For information about replacing mini hubs see Mini hubs on page 48 For information about replacing G...

Страница 26: ...e 4 Mini hubs 1 and 3 correspond to the top controller Controller A and mini hubs 2 and 4 correspond to the bottom controller Controller B Each pair of mini hubs accommodates one host channel Each min...

Страница 27: ...2 serial interface port Use the Ethernet ports if you want to directly manage the controllers Use the RS 232 ports for diagnostic service Figure 5 shows the location of these interface ports Figure 5...

Страница 28: ...8 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User s Reference...

Страница 29: ...n the power on page 12 and Turning off the power on page 13 Monitoring controller unit status through software Run the storage management software continuously This software checks the storage subsyst...

Страница 30: ...battery service date information Replace the battery whenever it fails to hold a charge or every three years Note Using the controller unit in a hot environment that is above 35 C or 95 F lowers the b...

Страница 31: ...nit on a flat surface Be sure the front of the controller unit extends beyond the edge approximately 5 cm 2 in 1 Carefully pull the bottom of the bezel out to release the pins then slide the bezel dow...

Страница 32: ...controller unit If you plan to use the main breaker to turn on all enclosures at the same time make sure that the switches on each drive enclosure and each controller unit are on before turning on the...

Страница 33: ...owers up correctly later For more information see Checking the indicator lights on page 15 Use the following procedure to turn off power to the controller unit 1 Prepare the controller unit for shutdo...

Страница 34: ...summary indicators and might not identify the specific component that has failed or needs replacing or which type of recovery procedure you must perform In some cases such as loss of redundancy in con...

Страница 35: ...24 hours to fully charge particularly after an unexpected power loss of more than a few minutes Use the following procedure to check the controller unit indicator lights and operating status 1 To view...

Страница 36: ...failed is missing or is not fully seated Overtemperature condition Fault Amber Off On Controller failure controller fault condition Heartbeat Green Blinking2 Not blinking2 No controller activity Stat...

Страница 37: ...er unit No power to controller unit or storage subsystem all indicator lights are off Controller fan fault Amber Off On Controller fan has failed Fan and communications module is missing unplugged or...

Страница 38: ...period and has drained battery power Batteries are weak 1 Always use the storage management software to identify the failure 2 There are eight status lights the Heartbeat and seven others that glow in...

Страница 39: ...ons indicated by the problem indicator1 Fan and communications module Fan and communication fault Amber Off On Fan and communications module has failed or is installed incorrectly Overtemperature cond...

Страница 40: ...s upper port Amber Off On Upper mini hub port is bypassed Mini hub or GBIC has failed is loose or is missing Fiber optic cables are damaged Note If the port is unoccupied the light is on Loop good Gre...

Страница 41: ...good Green On Off The loop is not operational Mini hub has failed or a faulty device might be connected to the mini hub Drive has failed Note If a drive side mini hub is not connected to a controller...

Страница 42: ...er supply fault indicators The storage management software causes the fault indicator to light before the temperature has risen sufficiently to shut down the power supplies The light comes on when the...

Страница 43: ...ntinue with Step 2 otherwise have your system serviced 2 Make sure the power cords are plugged in 3 Turn on the circuit breakers in the cabinet and turn on the power switches on all drive enclosures a...

Страница 44: ...upport Information label as shown in the following figure Figure 14 Checking the battery service date The Battery Support Information label on the front of the battery has three dates Date of Manufact...

Страница 45: ...ng the controller unit refer to the IBM Netfinity FAStT500 RAID Controller Enclosure Unit Installation Guide Removing and installing the components Use the following procedure to remove all component...

Страница 46: ...rformance or loss of communications with devices When working with fiber optic cables do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend th...

Страница 47: ...1 on page 25 through Step 10 as follows a Slide the controller unit into the rack b Insert and tighten two of the screws that you removed in Step 9 on page 26 on the inside front of the controller un...

Страница 48: ...28 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User s Reference...

Страница 49: ...into one of two controller slots on the front of the controller unit and attach to hosts through Fibre Channel connections Two handles lock the controller in place Each controller slot has a controll...

Страница 50: ...ed controller glows For more information about indicator lights see Checking the indicator lights on page 15 Firmware between the two controllers is automatically synchronized when you replace a contr...

Страница 51: ...troller Using the proper handling precautions remove the new controller from the packing material Check the shipping invoice and the controller to make sure that it has the same memory size as the con...

Страница 52: ...controller faults go to Step 6 e If the problem is not corrected call for service 6 Replace the controller unit bezel as shown in Figure 7 on page 11 Installing additional cache memory in a controlle...

Страница 53: ...er unit components 33 2 Remove both screws from the top cover of the controller then lift the cover and set it aside to install after you upgrade your cache Controller unit Controller Levers Controlle...

Страница 54: ...ght edges of the module slide inside the grooves in the DIMM latches As you push the DIMM into place the DIMM latches slowly close around the new module 5 Once the DIMM is fully seated in the socket p...

Страница 55: ...d to replace the battery more often The service label on the battery provides a blank line for recording the last date on which the battery was serviced see Figure 18 on page 36 Check this label to de...

Страница 56: ...ve the packing material for shipping the used battery CRU to a disposal facility Find the Battery Support Information label on the front of the new battery CRU as shown in Figure 18 Figure 18 Recordin...

Страница 57: ...le parts inside these components If you suspect a problem with one of these parts contact a service technician 5 Using Figure 19 as a guide remove the battery a Loosen the four captive screws on the b...

Страница 58: ...d up to 24 hours to fully charge especially after a power loss of more than a few minutes When properly charged both full charge indicator lights on the front of the battery are on 9 Check the battery...

Страница 59: ...in the controller fan provide a redundant cooling system to both controller CRUs If one fan fails the other continues to operate providing sufficient air circulation to prevent the controllers from o...

Страница 60: ...n about indicator lights see Checking the indicator lights on page 15 If you replace the controller fan and still experience problems the controller unit might have defective components or connections...

Страница 61: ...g the controller fan 4 Install the new controller fan a Slide the new controller fan all the way into the slot b Press down on the lever and snap the lever into place 5 The following figure shows the...

Страница 62: ...ommunications module Servicing notes Consider the following when servicing the fan and communications module The fan and communications module contains two serial RS 232 connections used for diagnosti...

Страница 63: ...ne This does not include the time it takes you to perform this entire procedure for example checking the lights When you handle electrostatic discharge ESD sensitive devices take precautions to avoid...

Страница 64: ...into its chassis slot Use a flat blade screwdriver to tighten the three captive screws on the new module securing it into place 6 Check the fan and communications indicator light see Figure 24 on pag...

Страница 65: ...turn on the power switches For more information see Overtemperature condition and power supply shutdown on page 22 The power supplies automatically resume operation when the ambient air temperature co...

Страница 66: ...the controller unit glows For more information see Checking the indicator lights on page 15 If you replace the power supply CRU and still experience problems the controller unit might have defective...

Страница 67: ...itch and unplug the power cord from the failed power supply see Figure 26 on page 46 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltag...

Страница 68: ...the power 6 Check the new power supply and other controller unit indicator lights for faults For more information see Checking the indicator lights on page 15 Mini hubs The mini hubs are located on t...

Страница 69: ...s Check the storage management software for indications of other component failures For more information see Fibre Channel connections on page 3 and Interface ports on page 5 Replacing a failed mini h...

Страница 70: ...pull the mini hub from the chassis Figure 28 shows the location of the mini hubs and ports Figure 28 Removing and installing a mini hub Attention When you handle electrostatic discharge ESD sensitive...

Страница 71: ...Interface Converters are used to connect mini hub ports to attached nodes A GBIC slides into a mini hub port on the back of the controller unit and then a host or drive interface cable connects into t...

Страница 72: ...esult in hazardous radiation exposure When instructed by the storage management software replace a GBIC in the mini hub Attention To prevent possible data loss do not pull cables from a GBIC that has...

Страница 73: ...connections on page 3 2 Remove the GBICs from the mini hub ports If the GBIC you are removing has a metal latch move the latch to the unlocked center position Pull the failed GBIC from its mini hub p...

Страница 74: ...GBIC you are installing has a metal latch move the metal latch to the unlocked center position c Slide the GBIC into the mini hub port d Rotate the metal latch outward to the locked position flush wi...

Страница 75: ...nty for United States Puerto Rico and Canada Part 1 General Terms This Statement of Limited Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 may replace or mo...

Страница 76: ...O JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE...

Страница 77: ...Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Production Status Each IBM Machine is manufactured from new...

Страница 78: ...and install engineering changes that apply to the Machine If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 rep...

Страница 79: ...to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorisation from the owner to have IBM or your reseller service a Machine that you do...

Страница 80: ...n or warranty implied by the Trade Practices Act 1974 IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to...

Страница 81: ...ry specified EGYPT Limitation of Liability The following replaces item 2 in this Section 2 as to any other actual direct damages IBM s liability will be limited to the total amount you paid for the Ma...

Страница 82: ...or in any way related to the subject matter of this Statement of Warranty IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of...

Страница 83: ...alent product program or service may be used instead of the IBM product program or service The evaluation and verification of operation in conjunction with other products except those expressly design...

Страница 84: ...fications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to th...

Страница 85: ...SA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a pa...

Страница 86: ...akia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain...

Страница 87: ...hot swapping 30 indicator lights 29 redundant pair 30 servicing notes 29 controller fan hot swapping 40 replacing failed 40 servicing notes 40 time limit for replacing 40 controller fan fault indicat...

Страница 88: ...ed 51 hot swapping 51 indicator lights on mini hub 51 installing fiber optic cables 5 replacing failed 52 servicing notes 51 Gigabit Interface Converter See GBICs H heartbeat indicator light on contro...

Страница 89: ...ndicator lights 46 installing removing 48 interchangeable and redundant 45 overheating 45 overview 45 replacing failed 46 servicing notes 45 power supply indicator light 17 19 power switch locations 1...

Страница 90: ...torage management software causing controller fan fault in overtemperature condition 22 checking data in cache 35 monitoring controller unit status 14 T telephone numbers ordering publications xvii te...

Страница 91: ...Part Number 19K8461 Printed in U S A April 2000 19K8461...

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