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56 IBM Netfinity FAStT500 RAID Controller Enclosure Unit User’s Reference
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The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s
Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its
Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you
otherwise.
During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair
and exchange service for the Machine, without charge, under the type of service designated for the Machine and will
manage and install engineering changes that apply to the Machine.
If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1)
make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase
and your money will be refunded. The replacement may not be new, but will be in good working order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification,
unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which
IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT
EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRRANTY PERIOD. NO
WARRANTIES APPLY AFTER THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a Machine.
Unless specified otherwise, IBM provides non-IBM machines WITHOUT WARRANTIES OF ANY KIND.
Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to”
questions and those regarding Machine set-up and installation, will be provided WITHOUT WARRANTIES OF ANY
KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-
2227. In Canada, call IBM at 1-800-565-3344. You may be required to present proof of purchase.
IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center,
to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of
the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or
exchange it at its discretion.
When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its
property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced.
The replacement assumes the warranty service status of the replaced item.
Machine: IBM Netfinity FAStT500 RAID Controller Enclosure Unit
Warranty Period*: Three Years
*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for
On-site warranty service depending on the country where service is performed.